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Supply Chain Operations Supervisor

3rd Shift - 1:00am-10:00am/Monday-Friday

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll be responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

  • Ability to accurately calculate and plan and adjust headcount required to meet objectives.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Functional knowledge of coaching drivers through check rides.
  • Ability to adopt our safety procedures quickly and ensure safe work practices.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
  • Ability to demonstrate analytical thinking and problem-solving ability.
  • Basic English language skills (both verbal and written communications).

What’s needed- Basic Qualifications:

  • High school diploma or GED
  • 3+ years of transportation experience
  • Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
  • Ability to pass a DOT physical and drug screen to the extent legally permissible
  • Must obtain a 6-month DOT medical card specific to the role
  • An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
  • Must be at least 21 years of age

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

#htf

#stapleswarehousehiring

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supply Chain Operations Supervisor, Staples, Inc.

As a Supply Chain Operations Supervisor at Staples in Hartford County, CT, you'll be the driving force behind our delivery team's success. Working the 3rd Shift from 1:00am to 10:00am, Monday through Friday, your main responsibility will be ensuring the timely and efficient delivery of customer orders. With a dedication to operational excellence, you'll collaborate closely with senior management, crafting strategies to meet daily, weekly, and monthly goals while meeting key performance indicators for productivity, accuracy, and adherence to budget. Your leadership will be critical in fostering a culture of safety and teamwork among staff, making it a fun yet productive environment. In this role, you'll engage in hiring, training, and coaching associates to build a cohesive team. You'll also utilize operational reports to evaluate performance and make necessary adjustments for continual improvement. Beyond just logistics, this position demands an inclusive mindset, as you’ll strive to engage all team members and advocate for the best solutions to ensure customer satisfaction. If you have at least 3 years of transportation experience and possess strong analytical and problem-solving skills, this role could be your next exciting opportunity at Staples, where innovation meets customer care.

Frequently Asked Questions (FAQs) for Supply Chain Operations Supervisor Role at Staples, Inc.
What are the main responsibilities of a Supply Chain Operations Supervisor at Staples?

As a Supply Chain Operations Supervisor at Staples, you will oversee the delivery operations to ensure that customer orders are delivered on time and in full. Your responsibilities will include managing daily operations, planning staffing needs, coaching and training your team, and ensuring compliance with safety standards, all while constantly seeking ways to enhance process efficiency.

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What qualifications are required for the Supply Chain Operations Supervisor position at Staples?

To qualify for the Supply Chain Operations Supervisor position at Staples, candidates must have a high school diploma or GED and at least 3 years of transportation experience. Additionally, a valid driver's license with a safe driving record, the ability to pass a DOT physical, and strong analytical skills are essential for success in this role.

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How does Staples support employee development in the Supply Chain Operations Supervisor role?

Staples is committed to fostering a culture of growth and inclusivity, providing opportunities for employees in the Supply Chain Operations Supervisor role to engage in ongoing training and professional development. You will have access to resources that enhance your leadership skills and improve team dynamics, all aimed at creating a positive working environment.

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What does a typical work schedule look like for a Supply Chain Operations Supervisor at Staples?

As a Supply Chain Operations Supervisor at Staples, you would typically work during the 3rd shift, from 1:00am to 10:00am, Monday through Friday. This schedule allows for impactful leadership in the early hours, ensuring all operations run smoothly as the day begins.

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What is the focus on safety for Supply Chain Operations Supervisors at Staples?

Safety is a top priority for Supply Chain Operations Supervisors at Staples. You'll be responsible for promoting and ensuring adherence to safety protocols while fostering a culture of safety among your team. Your role will involve teaching safe work practices and actively participating in safety initiatives to protect all employees and the operational integrity.

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Common Interview Questions for Supply Chain Operations Supervisor
How do you prioritize tasks as a Supply Chain Operations Supervisor?

In your response, explain how you assess daily operations and identify urgent tasks. Provide an example of a time you effectively prioritized work to meet deadlines, emphasizing your organizational skills and ability to adapt your priorities as needed.

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Can you describe your leadership style and how it benefits your team?

Share your leadership approach, whether it's collaborative, authoritative, or supportive. Illustrate how your style promotes teamwork and engagement among your staff, leading to improved morale and productivity.

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What experience do you have in managing a transportation team?

Provide specific examples from your experience managing a transportation team. Discuss challenges faced, strategies implemented to overcome them, and the outcomes of your leadership in enhancing operational efficiency.

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How would you handle a conflict between team members in your department?

Explain your conflict resolution approach, focusing on communication and mediation. Discuss a scenario where you successfully resolved a conflict, highlighting your role in fostering a positive work environment.

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What metrics do you use to measure team performance?

Discuss key performance indicators (KPIs) you monitor, such as delivery times, accuracy rates, and safety compliance. Explain how these metrics guide your decision-making and team development strategies.

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How do you adapt to changes in operational procedures?

Share your method for staying informed and adaptable when operational changes occur. Give an example of when you successfully led your team through a transition, emphasizing communication and training efforts.

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What strategies do you implement to ensure safety in the workplace?

Elaborate on the safety protocols you follow and how you promote a safety-first culture. Provide examples of safety training sessions you’ve conducted and the positive impacts they've had on team behavior.

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Can you discuss a time when you improved a process in your previous role?

Describe a specific process improvement you initiated and the steps you took to implement it. Focus on the tangible benefits that arose, such as greater efficiency or reduced costs.

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How do you motivate your team during challenging times?

Delve into your motivational techniques, specifically during high-stress periods. Use examples to illustrate how you maintained team morale and performance despite challenges.

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What do you think is the biggest challenge facing supply chain operations today?

Discuss contemporary supply chain issues such as supply chain disruptions, technology integration, or workforce shortages. Present your insights on how effective leadership can navigate these challenges, directly relating to the Supply Chain Operations Supervisor role.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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