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CHILD AND FAMILY CONNECTIONS REGIONAL TECHNICAL ASSISTANCE (TA) SPECIALIST

Job Requisition ID: 45877 

Opening Date: March 31, 2025
Closing Date/Time: 04/11/2025
Agency: 
Department of Human Services
Class Title: SOCIAL SERV PROGRAM PLANNER IV - 41314 
Skill Option: None 
Bilingual Option: None 
Salary: Anticipated Salary $7,066-$10,326/month ($84,792-$123,912/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 2
Plan/BU: RC062

 

 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number 45877

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Early Childhood is one of six divisions within the Illinois Department of Human Services. DEC serves to strengthen and centralize Child Care, Early Intervention, and Home Visiting within DHS. The DEC vision is for Illinois’ young children and families to have the supports they need to achieve their full potential.  The DEC mission is to enhance access to programs and services that support whole child development. The DEC is committed to the following guiding values - Whole Child Focus, Quality Service Delivery, Equity, Relentless Pursuit of Mission, Respect & Dignity, and Stability & Sustainability.

Essential Functions

  • Serves as a Child and Family Connections Regional Technical Assistance (TA) Specialist.

  • Conceptualizes, designs, implements, and maintains highly technical planning and coordination of the program service delivery in designated DHS/ Region(s), including establishing effective working relationships with grantees and other stakeholders and drafting written forms/instructions, policies, procedures, manuals, instructions, interpretive guidelines, and/or handbooks/brochures.

  • Designs, completes, and develops decision memoranda, agreements, briefing papers, Requests for Proposals (RFPs), correspondence, and other written documents on EI issues, function activities, and budget.

  • Organizes, staffs, and documents listening-sessions with designated grantees, families, legal guardians, and other stakeholders to secure feedback on service delivery.

  • Represents the Bureau Chief and/or Manager at meetings, workshops, retreats, and conferences regarding the EI program.

  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to the completion of master's degree.

  • Requires two (2) years of progressively responsible professional experience in community organization, social service work or in program planning and development.

Specialized Skills

  • Of the two (2) years of experience, requires two (2) years of experience providing continuous quality improvement, technical assistance, contract/grant monitoring, and/or quality assurance program reviews for a public or private organization.

Preferred Qualifications

  • Two (2) years of professional experience providing continuous quality improvement, technical assistance, contract/grant monitoring, and/or quality assurance program reviews for a public or private organization.

  • Three (3) years of professional experience working with a federal grant program such as the Part C EI system.

  • Three (3) years of professional experience working with an early childhood program such as early intervention, childcare, child welfare and/or home visiting.

  • Three (3) years of professional experience working with Grant Accountability and Transparency Act (GATA) and Notice of Funding Opportunity (NOFO) requirements. 

  • Three (3) years of professional experience communicating, verbally and in writing, across various forms of media and with small and large stakeholder audiences to ensure detailed and critical analysis of work performed.

  • Three (3) years of professional experience meeting deadlines with strong attention to detail and the ability to use critical thinking skills while multi-tasking multiple projects.

Conditions of Employment

  • Requires ability to travel with overnight stays.

  • Requires proficiency in Microsoft Office Suite.

  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday-Friday, 8:30am-5pm, 1-hour unpaid lunch.

Work Location: 823 E Monroe St, Springfield, Illinois, 62701

Division of Early Childhood

Bureau of Early Intervention

Early Intervention Services Unit

Springfield, Sangamon County

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

 

About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Federal Public Service Loan Forgiveness Program eligibility

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

 This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.)

 

 APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Average salary estimate

$104352 / YEARLY (est.)
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$84792K
$123912K

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What You Should Know About CHILD AND FAMILY CONNECTIONS REGIONAL TECHNICAL ASSISTANCE (TA) SPECIALIST, State of Illinois

Are you passionate about supporting children and families in their early development? The Illinois Department of Human Services is looking for a dedicated Child and Family Connections Regional Technical Assistance (TA) Specialist to join our team in Springfield, Illinois. In this full-time position, you'll play a crucial role in strengthening and coordinating early intervention services across designated regions. Your day-to-day will involve designing and maintaining service delivery programs, drafting comprehensive procedures, and fostering stellar relationships with grantees and stakeholders. As a TA Specialist, you’ll gather invaluable feedback during listening sessions to enhance our services, and you’ll represent our division at meetings and conferences. With a master’s degree and a minimum of two years of professional experience in community organization or social service work, you’ll be well-prepared to leave a positive impact on our communities. We value equity, quality service delivery, and a relentless pursuit of our mission, and we know you’ll embody these principles. If you are ready to make a difference in the lives of children and families across Illinois, and you possess exceptional skills in communication and stakeholder engagement, this is the opportunity for you!

Frequently Asked Questions (FAQs) for CHILD AND FAMILY CONNECTIONS REGIONAL TECHNICAL ASSISTANCE (TA) SPECIALIST Role at State of Illinois
What are the responsibilities of the Child and Family Connections Regional Technical Assistance Specialist at the Illinois Department of Human Services?

As a Child and Family Connections Regional Technical Assistance Specialist at the Illinois Department of Human Services, your responsibilities will include conceptualizing and implementing program service delivery, drafting policies and guidelines, and organizing feedback sessions with stakeholders. You'll also have the chance to represent the Bureau Chief at meetings, ensuring you play a key role in shaping early intervention services.

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What qualifications are required to apply for the Child and Family Connections Regional Technical Assistance Specialist position?

To qualify for the Child and Family Connections Regional Technical Assistance Specialist position at the Illinois Department of Human Services, you need a master’s degree along with at least two years of professional experience in community organization or social services. Specialized skills in quality improvement and technical assistance are also required, making sure you have the expertise needed to excel in this role.

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What does a typical day look like for a Child and Family Connections Regional Technical Assistance Specialist?

A typical day for a Child and Family Connections Regional Technical Assistance Specialist might involve drafting essential documents, leading listening sessions to gather stakeholder insights, and engaging in meetings with various organizations to further enhance service delivery. You'll be at the forefront of ensuring that the early intervention programs effectively meet the needs of families and children in Illinois.

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What skills are essential for success as a Child and Family Connections Regional Technical Assistance Specialist at the Illinois Department of Human Services?

Success as a Child and Family Connections Regional Technical Assistance Specialist at the Illinois Department of Human Services requires strong skills in communication, quality improvement, and relationship-building with diverse stakeholders. Being detail-oriented and proficient in multitasking while meeting deadlines are also key to thriving in this fast-paced environment.

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What benefits are offered to employees in the Child and Family Connections Regional Technical Assistance Specialist position?

Employees in the Child and Family Connections Regional Technical Assistance Specialist position at the Illinois Department of Human Services are entitled to a robust benefits package, including health insurance, a pension program, paid vacation and sick days, flexible work schedules, and eligibility for loan forgiveness programs. This ensures a rewarding career while supporting your personal well-being and professional growth.

Join Rise to see the full answer
Common Interview Questions for CHILD AND FAMILY CONNECTIONS REGIONAL TECHNICAL ASSISTANCE (TA) SPECIALIST
Can you explain your experience with community organization or social service work relevant to this Child and Family Connections position?

In answering this question, focus on your past roles where you contributed to community programs or social services. Highlight specific projects where you demonstrated problem-solving and leadership skills, emphasizing how these experiences prepare you for the challenges of the Child and Family Connections Regional Technical Assistance Specialist role.

Join Rise to see the full answer
How would you handle feedback from stakeholders during service delivery sessions?

When discussing stakeholder feedback, emphasize your active listening skills and ability to integrate feedback into service planning. Explain your approach to documenting key insights, synthesizing information, and making actionable recommendations that enhance the overall service experience for families.

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What strategies do you employ to ensure quality improvement in program planning?

Outline specific strategies you’ve used in previous roles for quality improvement, such as implementing performance metrics or fostering a culture of continuous feedback. Emphasize your analytical skills and ability to adapt programs based on data to meet community needs effectively.

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Can you describe your experience in drafting policies and procedures for social service programs?

Share examples of previous work where you drafted policies or procedures, detailing the context and outcome of your efforts. Highlight your attention to detail and understanding of compliance standards, which are critical for the Child and Family Connections role.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple projects in a busy environment?

Describe your organizational techniques, such as utilizing project management tools or setting short-term and long-term goals. Stress the importance of flexibility and adapting to changing priorities while ensuring that essential deadlines are met.

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What motivates you to work in early childhood intervention and family support services?

This is a great opportunity to share your passion for child development and helping families thrive. Discuss any personal experience or inspiration that drives your commitment to improving early intervention services and supporting the well-being of children and families.

Join Rise to see the full answer
How do you approach collaboration with various stakeholders?

Explain your strategies for building rapport and trust with stakeholders, such as regular communication, understanding their goals, and involving them in decision-making processes. Highlight specific successful collaborations you've led or participated in.

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What do you consider the biggest challenges in early intervention programs today?

Reflect on current trends or issues in early intervention, such as access to services or funding challenges. Share your insights on how these challenges could be addressed through innovative solutions and community engagement.

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How would you ensure equitable access to early intervention services across diverse communities?

Discuss your understanding of equity in service delivery and your experience in developing strategies that promote accessibility. Highlight the importance of outreach efforts tailored to diverse populations to ensure all families receive necessary support.

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What steps would you take if you noticed a decline in service quality during your tenure?

Detail a proactive approach to identifying issues, which might include data analysis, stakeholder feedback, and regular program evaluations. Explain your commitment to continuous quality improvement to address any concerns swiftly.

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Full-time, on-site
DATE POSTED
March 31, 2025

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