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Clinical Lab Associate I - Returns

Tempus is seeking a Clinical Lab Associate I to assist with specimen returns and send-outs, contributing to advancing healthcare through precision medicine.

Skills

  • Organizational skills
  • Attention to detail
  • Computer proficiency

Responsibilities

  • Facilitate efficient specimen return and send-outs
  • Monitor high-priority requests and audits
  • Sort, file, and maintain specimen storage
  • Ensure accurate and HIPAA-compliant documentation
  • Engage in timely issue reporting and resolution

Education

  • Bachelor's Degree preferred

Benefits

  • Equal opportunity employer
To read the complete job description, please click on the ‘Apply’ button
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What You Should Know About Clinical Lab Associate I - Returns, Tempus

Are you passionate about precision medicine and eager to contribute to the advancements in healthcare? Look no further than Tempus! We are currently seeking a motivated Clinical Lab Associate I to join our dynamic team in Durham, NC. In this role, you will be at the forefront of facilitating specimen returns and send-outs to custodian pathology laboratories and Tempus partners, ensuring that our processes are efficient and effective. You'll monitor high-priority requests and audits, playing a crucial part in our commitment to customer satisfaction. Additionally, you'll sort, file, and maintain long-term FFPE specimen storage, all while developing a deep understanding of lab processes and databases. We pride ourselves on professionalism, so your role will involve ensuring accuracy and HIPAA compliance in all documentation associated with sample returns. Problem-solving is key, as you'll engage in timely issue reporting and resolution to maintain operational fluidity. Building relationships with fellow lab employees will also be essential to your success. If you have a Bachelor's degree, are highly organized, detail-oriented, and eager to learn new skills while working independently and as part of a team, we would love to hear from you. Join us at Tempus, where you can make a significant impact in clinical care and help deliver the right treatments to the right patients, at the right time.

Frequently Asked Questions (FAQs) for Clinical Lab Associate I - Returns Role at Tempus
What responsibilities does a Clinical Lab Associate I at Tempus have?

As a Clinical Lab Associate I at Tempus, your primary responsibilities include facilitating specimen return and send-outs to custodian pathology laboratories and Tempus partners, monitoring high-priority requests, sorting and maintaining long-term FFPE specimen storage, and ensuring compliance with HIPAA regulations in all documentation. You'll also engage in reporting and issue resolution, contributing to high customer satisfaction.

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What qualifications do I need to apply for the Clinical Lab Associate I position at Tempus?

To apply for the Clinical Lab Associate I position at Tempus, you should ideally have a Bachelor's degree. We are looking for candidates who are highly organized, detail-oriented, and capable of handling tasks independently and as part of a team. Computer proficiency and the ability to learn new skills quickly are also essential for success in this role.

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How does the Clinical Lab Associate I role contribute to the goals of Tempus?

The Clinical Lab Associate I role at Tempus directly contributes to the company’s goals of advancing precision medicine by ensuring efficient specimen handling, facilitating communication between labs and partners, and maintaining high standards of documentation. Your work will support the overall mission of delivering actionable insights to healthcare providers.

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What is the work environment like for the Clinical Lab Associate I at Tempus?

The work environment for a Clinical Lab Associate I at Tempus is collaborative and fast-paced. You'll work within a dedicated team focused on the quality and accuracy of lab processes, and you'll have the opportunity to learn continuously while contributing to the healthcare field meaningfully.

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What skills are essential for a successful Clinical Lab Associate I at Tempus?

Essential skills for a successful Clinical Lab Associate I at Tempus include exceptional organizational abilities, attention to detail, strong problem-solving skills, and a willingness to learn. Additionally, effective communication skills and teamwork are crucial, as you will be engaging with other laboratory employees regularly.

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Common Interview Questions for Clinical Lab Associate I - Returns
What experience do you have with specimen handling?

In answering this question, provide specific examples of your experience with handling specimens. Highlight any relevant techniques and protocols you are familiar with, along with how you ensured compliance with regulations and accuracy.

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How do you ensure accuracy in your documentation?

To answer this, share the strategies you employ to maintain accuracy in your documentation. Discuss your attention to detail, double-checking processes, and any software tools you use to assist with organization.

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Can you describe a time when you had to solve a problem in the lab?

When responding to this question, provide a clear example of a problem you encountered, how you assessed the situation, the steps you took to resolve it, and the outcome. Emphasize your critical thinking and adaptability.

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How do you prioritize tasks in a fast-paced environment?

In your response, outline the steps you take to prioritize tasks effectively. Discuss any tools or methods you utilize for time management, and how you assess urgent tasks versus those that can wait.

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What do you know about HIPAA compliance?

When answering, demonstrate your understanding of HIPAA regulations and how they pertain to laboratory settings. Highlight any previous experience with maintaining confidentiality and compliance in your work.

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How do you handle stressful situations in the lab?

Discuss your approach to managing stress and preventing burnout. Share techniques that have worked for you, such as prioritization, staying organized, and communicating effectively with your team.

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Why do you want to work for Tempus as a Clinical Lab Associate I?

Be genuine in your response. Highlight your passion for precision medicine, your admiration for Tempus's mission, and how the position aligns with your career goals. Show your enthusiasm for contributing positively to the team.

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What technical skills do you bring to the Clinical Lab Associate I position?

Here, detail any technical skills you possess that are relevant to the lab setting. This can include proficiency in specific software, familiarity with lab equipment, and methodologies you have worked with during your education.

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Describe your teamwork experience in a laboratory context.

In your answer, provide examples of your previous teamwork experiences in lab settings. Discuss how you collaborated with others, resolved conflicts, and contributed to achieving common goals effectively.

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What steps do you take to stay updated on changes in laboratory protocols?

To respond effectively, explain how you stay informed about new developments in laboratory protocols—this could include attending workshops, reading industry publications, or participating in professional organizations.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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