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Business Development Manager - job 2 of 2

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Newly expanding into Scotland and looking to hire the first members of our sales team

You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. 

This is a field sales opportunity with 60% of your time in the field and 40% working from home.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash
£95,000—£105,000 OTE

About this roll*: (Responsibilities)

  • Generate list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus)
  • Conduct demos and develop a solution that best meets the prospect’s needs 
  • Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
  • Leverage Salesforce (our CRM) to manage all sales activities
  • Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

  • 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry
  • Since this is a field position, you must have reliable transportation (will reimburse for mileage)
  • Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
  • Proven track record of success in meeting and exceeding goals
  • Ability to work in a fast-paced, entrepreneurial and team environment
  • Self-motivated, creative, and flexible
  • General technical proficiency with software
  • Experience with Salesforce CRM is a nice to have


Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required



 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$95000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Manager , Toast

At Toast, we’re embarking on an exciting journey to reshape the restaurant industry, and we're on the lookout for a passionate Business Development Manager to join our new sales team in Edinburgh, Scotland. As a vital member of our team, you'll have the opportunity to craft innovative solutions that empower local restaurateurs to succeed. Your role will involve taking a consultative approach to uncover the specific needs of restaurants in your community. By building meaningful relationships, you'll guide them through the sales cycle—from the initial call to closing the deal. With about 60% of your time spent in the field and the other 40% working from home, you’ll have a balanced work-life setup to thrive in. You’ll collaborate closely with various teams within our organization, ensuring that the promises made during the sales process come to fruition. Leveraging Salesforce as your CRM will help keep your activities organized and efficient, while your strong communication and negotiation skills will be your best allies in connecting with decision-makers. If you have a knack for meeting and exceeding sales goals, come join us in building the Toast brand and be part of an amazing team that values diversity and inclusion while delivering top-notch services to the restaurant community. With great compensation packages and room for growth, this is not just a job; it's a chance to make a real impact!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Toast
What are the responsibilities of a Business Development Manager at Toast?

The Business Development Manager at Toast will manage the entire sales cycle for restaurants in Edinburgh. This includes generating a prospect list, conducting demos, and customizing solutions to meet specific needs. Additionally, they will collaborate with various teams to ensure delivery aligns with expectations and leverage Salesforce to track their sales activities.

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What qualifications do I need to apply for the Business Development Manager position at Toast?

To apply for the Business Development Manager role at Toast, candidates should have at least 1 year of experience in sales or related fields, strong communication skills, and a proven track record of meeting sales goals. Familiarity with restaurant operations is a plus, along with the ability to work in a dynamic environment.

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How does Toast support the development of their Business Development Managers?

Toast provides a wealth of resources for their Business Development Managers, including comprehensive onboarding, continuous training, and collaboration with cross-functional teams. They emphasize a supportive culture where feedback and growth are encouraged, allowing new hires to excel and contribute meaningfully.

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What is the compensation range for a Business Development Manager at Toast?

The estimated total targeted cash compensation for the Business Development Manager role at Toast is between £95,000 and £105,000 OTE, which includes a base salary, commission, and potential equity options. This role also qualifies for uncapped commissions, rewarding high performers abundantly.

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Does the Business Development Manager role at Toast require travel?

Yes, the Business Development Manager position at Toast is primarily field-based, requiring reliable transportation for visiting local restaurants. The role involves approximately 60% of your time spent in the field, engaging directly with prospects and building relationships.

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Common Interview Questions for Business Development Manager
How do you approach building relationships with potential clients as a Business Development Manager?

To build relationships effectively, focus on understanding the unique needs of the restaurant operators you meet. Use a consultative approach by asking open-ended questions, actively listening, and offering tailored solutions that resonate with them.

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Can you describe a time when you exceeded your sales targets?

Discuss specific instances where you identified opportunities, crafted a compelling pitch, and secured a significant deal. Outline the strategies you used and how you overcame any obstacles to achieve those targets.

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What methods do you use to identify new prospects?

Explain your strategies for research, such as utilizing industry databases, networking at events, or cold calling. Highlight your experience of leveraging tools like Salesforce to track and manage lead generation.

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How do you manage your sales pipeline?

Discuss your organizational strategies, such as using Salesforce to monitor stages of each prospect. Stress the importance of consistent follow-ups and adjusting your strategies based on each lead's feedback.

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What is your approach to conducting product demos?

Describe your demo preparation process, focusing on tailoring the presentation to the needs of the prospect. Highlight the importance of engaging storytelling during demos to create connection.

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How do you handle objections from clients?

Demonstrate your skills in objection handling by focusing on active listening, empathizing with the prospect’s concerns, and responding with solutions that address their specific issues.

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What do you think sets Toast apart from other companies in the restaurant technology space?

Emphasize Toast's unique offerings, such as its commitment to inclusivity, tailored solutions for restaurants, and strong community support that helps restaurateurs thrive. Discuss how these aspects resonate with customers.

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Why do you want to work for Toast?

Share your passion for the restaurant industry and how Toast's mission aligns with your values. Mention specific initiatives or values that attract you to the company and how you see yourself contributing to their goals.

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How would you ensure a smooth transition post-sale for new clients?

Discuss your proactive communication strategies and the importance of collaboration with delivery teams. Stress your commitment to maintaining strong relationships even after the sale to ensure satisfaction.

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What technologies have you utilized in your sales process?

Mention any CRM tools like Salesforce, communication tools, or market research databases you've used to enhance your sales efforts. Explain how these technologies improved your efficiency and effectiveness in closing sales.

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Full-time, hybrid
DATE POSTED
April 2, 2025

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