Account Manager, Commercial Partnerships

The Account Manager, Commercial Partnerships at The Kyiv Independent is responsible for reporting to the head of Commercial Partnerships and working closely with the Commercial team on essential partnerships. This includes overseeing post-sales project implementation, handling contracting and payment processing, supporting production management, and engaging with clients. The role will also involve crafting sales pitches and collateral, managing programmatic advertising campaigns, and collaborating with the marketing team to develop case studies.

Candidates for the Account Manager, Commercial Partnerships role at The Kyiv Independent should have a minimum of one year’s experience in media sales or account management. Strong interpersonal skills for effective relationship-building and collaboration are crucial. Additionally, experience in selling various advertising formats including programmatic and native advertising is expected. Familiarity with sales tools like LinkedIn Sales Navigator and Hubspot will be advantageous.

Success in the Account Manager, Commercial Partnerships role at The Kyiv Independent hinges on strong project management skills and a proven capacity to optimize work processes. Effective interpersonal skills are critical for collaborative teamwork and client relationship management. Additionally, being tech-savvy to stay updated with the latest advertising technologies will set you apart. Fluency in English is essential, with additional languages being a bonus.

Yes, as an Account Manager, Commercial Partnerships at The Kyiv Independent, you have the flexibility to work remotely or from their Kyiv office. The company promotes a comfortable work arrangement, allowing team members to choose what fits them best, whether that's 80% or 100% remote working.

The hiring process for the Account Manager, Commercial Partnerships role at The Kyiv Independent includes a 45-minute introductory call, followed by a short case study assignment and two one-hour interviews. If your application meets the job requirements, the team will reach out to arrange a call to discuss further. The hiring process emphasizes finding a perfect mutual fit, so they also encourage candidates to connect for future opportunities.

When prioritizing tasks as an Account Manager, I would assess the urgency and strategic importance of each account. I generally use a combination of project management tools and a visual tracking system to ensure deadlines are met while keeping communication open with clients to manage their expectations.

In my previous role, I had a client who was unhappy with the service delivery. I scheduled a meeting to discuss their concerns, listened actively, and made a plan for improvement. By maintaining regular follow-ups and implementing their feedback, we not only salvaged the relationship but also increased sales by 30% within six months.

To stay informed about industry trends, I subscribe to leading media and marketing newsletters, attend webinars, and participate in relevant networking events. I also follow influential figures in the tech and media space on LinkedIn to get insights and updates directly from the source.

When preparing a sales pitch, I focus on understanding the client's needs first. I tailor my presentation to address how our services can specifically meet their requirements, using relevant case studies and quantifiable success metrics to showcase our effectiveness.

In an account management role, key metrics for measuring success include client satisfaction scores, retention rates, and the revenue growth of managed accounts. Tracking these metrics not only helps in understanding performance but also provides a basis for strategic improvements.

I have several years of experience managing programmatic advertising campaigns, where I leverage platforms like Google AdManager. I focus on utilizing client data to optimize performance and maximize ROI by targeting specific audiences based on their behavior and preferences.

When faced with conflicting priorities, I prioritize based on impact and urgency while keeping all stakeholders informed. I believe in transparent communication, so I often hold meetings to navigate conflicts and come to a collaborative decision on how to proceed.

Creativity is vital in account management as it fuels innovative solutions tailored to each client’s unique needs. At The Kyiv Independent, I would leverage creativity to develop engaging advertising content and strategies that resonate with targeted audiences effectively.

Building long-term client relationships requires trust, open communication, and consistent engagement. I make it a priority to regularly check in with clients to ensure their ongoing satisfaction and to participate actively in discussions to understand their evolving needs.

I leverage CRM tools like Hubspot to track interactions, monitor sales activities, and analyze client data, enabling me to maintain organized records and streamlined communication. This helps to keep all relevant information accessible and aids in formulating tailored strategies for each account.