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Director of Center Store

OVERVIEW

This position will be known internally as the "Director of Lifestyle Brands". The role will oversee Beer/Wine/Sprits, HBC, Housewares, Bulk Foods, Specialty Candy, and corresponding Private Labels.

 

WHO WE ARE

T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.

 

WHO YOU ARE

You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all.  You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!

 

WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)

We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!

 

THE SMALL PRINT WE WANT YOU TO BE AWARE OF

T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. 

 

If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .

  • Reports to the Sr. Director of Operations
  • Responsible for developing and carrying out the vision, strategy, and standards for Lifestyle Brands (Beer/Wine/Spirits – NA Beverage – HBC – Housewares – Bulk Foods – Specialty Candy – Greeting Cards/Wrap, Gifts and corresponding Private Label)
  • Accountable for leading, managing and communicating with the Lifestyle Brand Team which includes the Specialists/Category Managers for BWS, NA Beverage, Bulk, HBC, Housewares
  • Responsible for the development of product and category strategy as well as architecture and new product development for theLifestyle Brands
  • In coordination with the Director of Center Store, develops Lifestyle Brands private label products
  • Manages vendor sourcing criteria, vendor set up and cost, MOQ negotiations, PO and inventory maintenance, and on-going improvement of existing product programs for products included in Lifestyle Brands to ensure accurate costing and retail pricing
  • Collaborates with vendors to review and negotiate new items, promotional opportunities, sampling support, and pricing to optimize category performance and maximize sales
  • Oversees category management scheduling, category reviews, and development of new categories that drive sales for the markets
  • Oversees Lifestyle Brand category reset activity, and develops Lifestyle Brand concepts, designs and programs for remodels and new markets
  • Accountable for financial projections, budgeting, and Lifestyle Brands division performance
  • Develops strategic plans for marketing, promotions and pricing to increase sales and profitability in Lifestyle Brand categories
  • Oversees the development of all Lifestyle Brand advertising and promotional activities and selection for Big Board, Digital Ads, Market Buys and Biweekly Buys
  • Oversees the Retail Merchandising Packet and Merchandising Portal to guide merchandising, pricing and signage for Lifestyle Brand departments
  • Trains and mentors team through category management process, data analysis, and new item and discontinued product review as well as approve new item selections in keeping with the overall direction of the categories position in the Lifestyle Brands sales growth structure
  • Considers new Lifestyle Brand products in conjunction with the other Product Directors to ensure product alignment and proper launch of new items
  • Identifies guest and social trends to bring in new Lifestyle Brand items and implement new technologies
  • Develops and maintains strong working relationships with Market Directors, Product Directors, Market Managers, employees and vendors
  • Works with Lifestyle Brand Specialists and Category Managers to conduct regular cross-store meetings and conference calls
  • Attends trade shows and keeps abreast of food and industry trends, standards, and changes
  • Partners with markets on the selection and training/development of Department Leaders
  • Maintains department in a neat, clean, and orderly manner
  • Provides excellent customer service
  • Ensures the dissemination of and adherence to all company and department policies
  • Supports and follows sustainability programs
  • Supports and follows all safety and security policies
  • Provides and role models attitude of service to staff and guests
  • Operates within the Company’s Core Values, Company Brand, and Business Principles

THIS JOB MIGHT BE FOR YOU IF . . .

  • 5+ years minimum of Center Store and/or Lifestyle Brand category management experience
  • Sound knowledge and enthusiasm for Lifestyle Brand products
  • Proven experience in managing and operating major Center Store and/or Lifestyle Brand departments
  • Commitment to personal and professional development as well as staff development at all levels of Lifestyle Brand services
  • Proven experience in new program creation, development, and training
  • Thorough understanding of all POS procedures and objectives
  • Emphasis on selling and merchandising creatively
  • Willingness to take calculated risks to maximize sales
  • Ability to be networked in the food industry to be able to source independent of others
  • Strong knowledge of import/export processes and regulatory considerations
  • Proven experience in retail food store layout design
  • Ability to operate from the principles of collaboration, consensus building, and a culture of discipline
  • Ability to prepare corporate reports, budgets, forecasts, P&Ls, etc.
  • Must possess an attitude of service to others and always exemplify T&C Core Values
  • Excellent facilitation skills for planning and conducting effective staff meetings
  • Must possess strong communication skills including listening, speaking, reading, and writing
  • Must possess intermediate or higher computer skills including Microsoft Word, Excel, and PowerPoint
  • Ability to work independently, as well as with a diverse group of guests, employees, vendors, and leadership
  • Demonstrates self-discipline and accountability
  • Must possess a strong desire to work hard, be enthusiastic, participate in achieving management goals, and leads by example
  • Visionary leader and team player with good follow-through and people skills
  • Excellent customer services skills
  • Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
  • Requires regular travel to all company locations throughout Snohomish, King, and Kitsap counties
  • Must be able to lift and carry 50 lbs.
  • Possesses full body mobility (bending, stooping, twisting, and reaching), with excellent manual dexterity and ability to sit for prolonged periods of time
  • Exemplifies health department standards
  • Ability to work in a constant state of alertness and safe manner

Entry Level Compensation

USD $120,000.00/Yr.

Maximum Compensation

USD $150,000.00/Yr.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Center Store, Town & Country Markets

Are you a passionate and innovative leader looking for an exciting opportunity? Join T&C as the Director of Center Store, known internally as the Director of Lifestyle Brands, based in beautiful Poulsbo! This pivotal role is all about overseeing key categories such as Beer, Wine, Spirits, Health and Beauty Care, Housewares, Bulk Foods, Specialty Candy, and our very own Private Labels. As part of the T&C family, you’ll embrace our commitment to heartfelt service and build genuine relationships with customers and co-workers alike. We deeply value a diverse workplace and are eager to welcome individuals from all backgrounds who share our love for good food and community. In this dynamic role, you’ll cultivate the vision, strategy, and standards that drive our Lifestyle Brands, lead a dedicated team, engage with vendors for sourcing and pricing, and manage exciting new product developments. If you thrive in a collaborative, fast-paced environment and have a strong knowledge of lifestyle brand products, this role is an excellent fit for you! Additionally, we offer a competitive benefits package, including medical coverage, employee discounts, and even profit-sharing programs. Join us in making T&C a fun and enriching place to work—if you’re ready to take on the challenge, let’s connect!

Frequently Asked Questions (FAQs) for Director of Center Store Role at Town & Country Markets
What are the main responsibilities of the Director of Center Store at T&C?

As the Director of Center Store at T&C, you'll oversee various Lifestyle Brand categories such as Beer, Wine, Spirits, and more. Your main responsibilities include developing strategic plans for product management, collaborating with vendors, leading a team of specialists, and ensuring effective merchandising and pricing to boost sales and profitability across all Lifestyle Brand departments.

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What qualifications do I need to become the Director of Center Store at T&C?

To qualify for the Director of Center Store position at T&C, candidates should have a minimum of 5 years of experience in Center Store or Lifestyle Brand category management. A strong understanding of retail food operations, product development, and financial projections is essential, along with excellent leadership and communication skills to thrive in this customer-focused environment.

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What does T&C offer its employees in the role of Director of Center Store?

T&C offers a highly competitive benefits package for the Director of Center Store role, including low-cost medical premiums, generous vacation and sick leave, profit-sharing, pension plans, and employee discounts on products in our markets. Additionally, we emphasize personal and professional development, creating a rewarding work environment.

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How does the Director of Center Store contribute to T&C's community and values?

The Director of Center Store plays a crucial role in exemplifying T&C's core values by fostering an inclusive environment, building authentic relationships with team members and customers, and actively engaging with community initiatives. This position also encourages a diverse workforce and focuses on sustainability and customer service excellence.

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What skills are essential for the Director of Center Store position at T&C?

Essential skills for the Director of Center Store role at T&C include strong leadership and team management, knowledge of import/export processes, proficiency in financial reporting, and excellent communication abilities. Additionally, a creative approach to merchandising and a passion for food are vital for success in this position.

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Common Interview Questions for Director of Center Store
Can you describe your experience in category management related to the Director of Center Store role?

In your response, focus on specific examples from past positions where you've successfully managed product categories. Highlight your strategies for optimizing inventory, improving sales, and collaborating with vendors, demonstrating how your experience aligns with the responsibilities of the Director of Center Store at T&C.

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How do you approach team leadership and development?

When answering this question, emphasize your leadership philosophy and strategies for fostering teamwork. Share instances where you’ve mentored team members, developed training programs, or facilitated cross-departmental collaboration, highlighting your commitment to the professional growth of the Lifestyle Brand team.

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What strategies would you use to enhance the Lifestyle Brands at T&C?

Discuss innovative approaches you've previously implemented to boost product visibility and sales. Outline any data-driven strategies, marketing initiatives, or promotional activities you've designed to strengthen brand positioning, and relate them specifically to the Lifestyle Brands under your purview at T&C.

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How do you stay updated on trends within the food industry?

Indicate your methods for staying informed, such as attending trade shows, subscribing to industry publications, or networking with industry professionals. Explain how using current trends can drive product development and enhance the performance of Lifestyle Brands at T&C.

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Can you give an example of a successful product launch you've managed?

Provide a detailed example of a product launch you've overseen, discussing the planning process, cross-functional collaboration, marketing strategies, and the outcomes. Focus on the lesson learned and how it could be applicable in the Director of Center Store role.

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Describe your experience with financial projections and budgeting.

In your answer, reference specific tools or methodologies you’ve used to create budgets and forecasts. Detail how you analyze financial data to make informed business decisions that align with T&C’s objectives for the Lifestyle Brands.

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How would you handle a conflict within your team?

Talk about your conflict resolution style, emphasizing communication and problem-solving. Provide a scenario where you successfully navigated team conflict, showcasing how you maintained team cohesion and focused on T&C’s core values in your approach.

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What role does customer service play in your management style?

Highlight your commitment to excellent customer service and how it influences your daily operations. Share strategies you’ve employed to ensure that your team's service standards align with T&C’s mission to provide heartfelt service to customers.

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What is your method for analyzing product performance?

Discuss tools and metrics you use to evaluate product performance and make data-based decisions, such as sales trends, customer feedback, and inventory turnover rates. Emphasize how this analysis informs your strategic planning in the context of T&C's Lifestyle Brands.

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How do you ensure that your team is aligned with the company’s core values?

Share how you communicate T&C's core values to your team, reinforcing their importance in everyday operations. Discuss strategies for ensuring that staff embodies these values through training, performance evaluations, and fostering an open dialogue about company culture.

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Town & Country Markets is a local, family-owned grocery market chain that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers), and by selling the ...

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Full-time, on-site
DATE POSTED
April 2, 2025

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