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Operations Manager - job 1 of 4

Q: What are the key responsibilities of an Operations Manager at Transdev?

As an Operations Manager at Transdev, you would be responsible for overseeing daily activities of operators, managing supervisors, and coordinating delivery of services. You would also track performance metrics, resolve employee grievances, participate in hiring decisions, assist in safety investigations, and develop the department's budget while ensuring all operational needs are met efficiently.

Q: What qualifications do I need to apply for the Operations Manager role at Transdev?

To qualify for the Operations Manager position at Transdev, candidates should possess at least a high school diploma or equivalent, alongside three or more years of relevant transit supervisory experience. A thorough understanding of transit system operations, familiarity with Microsoft Word and Excel, along with strong communication and organizational skills, are also essential.

Q: What is the salary range for Operations Managers at Transdev?

The salary for the Operations Manager role at Transdev ranges from a competitive minimum of $75,000 to a maximum of $85,000. This competitive compensation pack underscores Transdev's commitment to attracting top talent in the transportation industry.

Q: What benefits do Operations Managers at Transdev receive?

Operations Managers at Transdev enjoy a comprehensive benefits package that includes a minimum of two weeks of vacation, five sick days, and 12 holidays. Additional benefits consist of a 401(k) retirement plan, medical, dental, and vision coverage, life insurance, along with optional long-term disability. The specific benefits may vary based on location policy.

Q: What work environment can Operations Managers expect at Transdev?

Working as an Operations Manager at Transdev means engaging in a diverse work environment that includes both indoor and outdoor settings. The role may involve flexible or shift work, ensuring you adapt to various operational needs while taking part in the community-focused mission of Transdev.

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Operations Manager

The Operations Manager reports directly to the Assistant General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the Assistant General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Portland, Oregon supporting the TriMet LIFT contract.

Transdev is proud to offer:

• Competitive compensation package of minimum $75,000 – maximum $85,000

Benefits include:

• Vacation: minimum of two (2) weeks

• Sick days: 5 days

• Holidays: 12 days; 8 standard and 4 floating

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy

***Applications will be accepted through April 4, 2025***

Key Responsibilities:

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.

• Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors.

• Works closely with the maintenance department to ensure that all operation service requirements are met.

• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.

• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.

• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.

• Coordinates with the safety and training department to ensure all safety goals and directives are met.

• Develops Operations department budget.

• May operate a vehicle in revenue service, if necessary.

• Other duties as required.

• Travel requirement outside of immediate area <10%.

Qualifications:

• High school diploma or equivalent, such as GED, required

• 3 or more years of relevant transit supervisory experience required

• Thorough knowledge of transit system regulations and operations.

• Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs

• Good written and oral communication skills

• Ability to organize and perform work efficiently, strong attention to details

• Ability to work effectively with labor; may include labor grievances and negotiations

• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not

authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.

• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Transdev Glassdoor Company Review

3.2

Transdev DE&I Review

3.0

CEO of Transdev

Thierry Mallet

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Average salary estimate

$80000 / YEARLY (est.)

min

max

$75000K

$85000K

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What You Should Know About Operations Manager, Transdev

Join the dynamic team at Transdev as an Operations Manager! This exciting role allows you to make a substantial impact by supporting the daily operations of the TriMet LIFT contract in beautiful Portland, Oregon. As an Operations Manager, you will work directly with the Assistant General Manager to oversee route supervision, ensure excellent staff and operator management, and cultivate effective communication with both internal and external customers. Your knack for coaching and mentoring employees will shine as you guide them toward optimal performance, all while ensuring compliance with company policies and operating within budgetary constraints. You’ll be at the forefront of developing operational strategies and play a vital role in hiring and evaluating staff performance. If you're looking for an opportunity that offers competitive compensation, a stellar benefits package, and the chance to thrive in a collaborative environment while making a genuine difference in transportation services, then this position might be just what you’re looking for. Transdev is committed to making transportation accessible and efficient for communities across the USA, and we want you to be part of that mission!

Frequently Asked Questions (FAQs) for Operations Manager Role at Transdev

What are the key responsibilities of an Operations Manager at Transdev?

As an Operations Manager at Transdev, you would be responsible for overseeing daily activities of operators, managing supervisors, and coordinating delivery of services. You would also track performance metrics, resolve employee grievances, participate in hiring decisions, assist in safety investigations, and develop the department's budget while ensuring all operational needs are met efficiently.