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Transportation General Manager -Nashua Transit System

General Manager 
The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in Nashua, NH in supporting the Nashua Transit System. 
 
Transdev is proud to offer:
  • Competitive compensation package of minimum $87,000– maximum $107,000. This position does have a bonus potential of 20%.
Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 12 days; 8 standard and 4 floating
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
 
Key Responsibilities:  
  • Continuously builds relationships with employees, the client, union partners, and the local community.
  • According to location/client contract, sets commercial and operational strategic direction for the business unit team.
  • Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
  • Identifies, suggests, and develops business growth opportunities.
  • Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
  • Identifies and analyzes KPIs to maintain positive results.
  • Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
  • Determines and delivers business unit budget.
  • Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
  • Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
  • Ensures effective environmental compliance and sustainability management.
  • Provides complete and accurate data collection, compilation, analysis, and reporting 
  • Other duties as required.
Qualifications:
  • Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
  • CDL not required, but preferred.
  • Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred.
  • At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
  • P/L Management, and Budgeting know how.  
  • In conjunction with the Region Director of Operations and the Regional Vice President, develops annual capital and operating budgets and plans, provides ongoing monitoring of results and achievements of targets.  Responsible for attainment of business and financial objectives and asset management. 
  • Knowledge of relevant federal and state employment laws.
  • Thorough knowledge of transit system regulations and operations.  
  • Ability to build solid and maintain strong working relationships with clients.
  • Ability to manage cost control and financial budget.
  • Working knowledge and proficiency with Microsoft Office Suite, with emphasis on Excel knowledge.
  • Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
  • Ability to organize and perform work efficiently, strong attention to detail.
  • Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.   
 
Physical Requirements:
 
  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.
 
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. 
 
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ 
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. 
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. 
 
California applicants:  Please Click Here for CA Employee Privacy Policy.
 
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Average salary estimate

$97000 / YEARLY (est.)
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$87000K
$107000K

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What You Should Know About Transportation General Manager -Nashua Transit System, Transdev

If you're ready to take the wheel of your career, consider the Transportation General Manager position at Transdev, a leader in mobility solutions! Situated in Nashua, NH, this role offers a vibrant opportunity to manage the operations of the Nashua Transit System, ensuring a seamless transport experience for customers. You'll proactively lead the delivery of safe, reliable services across our fleet while working closely with employees and clients to achieve operational excellence. This means to not only oversee contract assets and financial performance but also foster relationships within the community and union partners. At Transdev, we believe in rewarding our team's hard work; therefore, we provide a competitive compensation package that ranges from $87,000 to $107,000, along with bonus potential and benefits that include generous vacation time, sick days, and a comprehensive benefits plan. In this role, you’ll develop and implement strategic direction, identify growth opportunities, and monitor key performance indicators to maximize our efficiency. We’re looking for someone with a strong background in transportation and business management, specifically someone who has at least five years of experience in managing similar operations. If you’re passionate about making a difference in transportation and want to be part of a global company that empowers mobility, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Transportation General Manager -Nashua Transit System Role at Transdev
What are the responsibilities of the Transportation General Manager at Transdev?

The Transportation General Manager at Transdev is responsible for overseeing the overall operations of the Nashua Transit System, ensuring the delivery of safe and reliable service. This includes employee oversight, management of contract assets, financial performance, customer satisfaction, and compliance with federal and state regulations. The General Manager will also lead management teams, optimize asset deployment, identify growth opportunities, and develop budgets.

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What qualifications do I need to apply for the Transportation General Manager position at Transdev?

To apply for the Transportation General Manager role at Transdev, candidates should ideally hold a four-year degree in a relevant field such as Business Administration or Logistics. Additionally, at least five years of experience in managing a fixed route or paratransit bus operation is preferred, along with strong knowledge of transit system regulations, financial management, and the ability to handle labor relations.

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What benefits does Transdev offer for the Transportation General Manager position?

Transdev offers a competitive compensation package for the Transportation General Manager role, ranging from $87,000 to $107,000 with a bonus potential of up to 20%. Benefits also include a minimum of two weeks of vacation, five sick days, twelve holidays, a comprehensive health benefits package, 401(k) retirement plan, and additional voluntary long-term disability insurance.

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How does Transdev ensure environmental compliance for the Transportation General Manager's role?

As part of the Transportation General Manager role at Transdev, you will be tasked with ensuring effective environmental compliance and sustainability management. This includes adhering to industry standards and regulations that promote sustainable practices in transportation operations.

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What kind of work environment can a Transportation General Manager expect at Transdev?

The work environment for a Transportation General Manager at Transdev will be a mix of indoor and outdoor settings. You can expect to spend considerable time sitting at a computer, managing operations, and interacting with teams, employees, and clients as part of routine activities.

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Common Interview Questions for Transportation General Manager -Nashua Transit System
What experience do you have leading a transportation operation?

In answering this question, highlight your previous management roles within transportation, focusing on specific responsibilities you held, such as budget management, staff oversight, and operational improvements. Provide examples of successful projects you've led and the results achieved.

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How do you handle compliance with regulations in transportation?

Discuss your familiarity with federal and state regulations in transportation and provide examples of how you have ensured compliance in previous roles. Emphasize the importance of safety and regulatory adherence in operational success.

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Can you describe a time when you improved operational efficiency?

Share a specific instance where you implemented a process or system that resulted in improved efficiency. Focus on the steps you took and the measurable outcomes, such as cost savings or service improvements.

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How do you build relationships with clients and stakeholders?

Explain your approach to relationship building, emphasizing communication and partnership strategies. Provide examples of successful collaborations you’ve fostered in your career.

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What strategies do you use for budget development and financial management?

Detail your process for creating budgets, including how you forecast expenses and manage costs. Highlight any tools or strategies you use to ensure financial objectives are met.

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How do you stay updated on trends in the transportation industry?

Mention the resources you use to keep informed about the latest industry trends and innovations, such as attending conferences, participating in professional organizations, and reading relevant publications.

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What tools do you use for performance metrics and reporting?

Discuss your familiarity with various software tools for data collection and analysis, particularly within the transportation sector. Highlight any methods you have used to evaluate key performance indicators.

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How would you approach a labor relations issue?

Describe your understanding of labor relations, and share your approach to resolving conflicts or grievances. Emphasize the importance of open communication and collaboration with union representatives.

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What role does technology play in modern transportation management?

Talk about your perspective on how technology enhances transportation operations, including examples of apps, scheduling software, or systems that you've used to improve service delivery and customer satisfaction.

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How do you ensure your team remains motivated and engaged?

Share your strategies for team management, such as fostering a positive work culture, recognizing achievements, and providing professional development opportunities. Tailor your response to reflect your leadership style.

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Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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Full-time, on-site
DATE POSTED
March 23, 2025

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