Broker Account Executive

The Broker Account Executive at Truckstop is primarily responsible for promoting and selling Truckstop.com products to customers within the broker persona. This includes engaging with existing clients to up-sell and cross-sell additional services, conducting product demos, and consulting with clients to tailor solutions that meet their specific needs. Additionally, you'll manage a sales pipeline, forecast sales opportunities, and maintain strong customer relationships to ensure continued success.

Candidates applying for the Broker Account Executive role at Truckstop should ideally have a college degree and at least three years of experience in software sales, particularly in environments where meeting a sales quota is crucial. Prior experience in presenting sales demonstrations via phone is also necessary. Solid communication abilities, a proactive approach to sales, and understanding of the freight-moving industry are important qualifications for this role.

The anticipated base salary for the Broker Account Executive position at Truckstop is $70,000 USD. On top of this, the role is eligible for additional commission based on meeting monthly sales targets, with an on-target earnings (OTE) potential of $113,000, dependent on individual performance and market conditions.

Truckstop is dedicated to fostering a positive and inclusive workplace culture. As a Broker Account Executive, you'll have access to resources and support from a collaborative team committed to the One Team mindset. The company values transparency in compensation and ensures that every employee feels valued, with a strong commitment to professional development and the well-being of its staff.

Broker Account Executives at Truckstop utilize a value-based sales strategy that focuses on understanding customer needs, providing tailored solutions, and building strong rapport. The emphasis is on educating clients about product offerings and consulting them on how to use Truckstop.com solutions effectively, which not only fulfills their immediate needs but also fosters long-term relationships and sales growth.

When answering this question, detail your previous roles, focusing on software sales. Highlight specific examples where you successfully met or exceeded sales quotas. Discuss the strategies you employed, such as product demos or customer engagement tactics, to convert leads into clients.

Be sure to outline your strategy for prospecting in a new area. Talk about how you would research potential clients, identify their pain points, and tailor your sales pitch. Including methods for building a local presence can demonstrate your proactive approach.

Discuss your interpersonal skills and emotional intelligence here. Share methods like active listening, personalized communication, and consistent follow-ups to create trust with clients. It's important to highlight how building rapport has led to successful long-term business relationships.

Provide a detailed answer that illustrates your problem-solving skills. Use the STAR (Situation, Task, Action, Result) method to explain the challenge, your assessment, the strategic actions taken, and the positive outcome that resulted from your efforts.

Share your resilience and adaptability when facing rejection. Explain that you view it as an opportunity to learn. Describe how you would request feedback and use that information to enhance your sales approach for future clients.

To answer this effectively, ensure you convey your understanding of Truckstop’s values, products, and the freight-moving industry. Discuss specific solutions offered by Truckstop.com and how they are beneficial to brokers and carriers, showcasing your market knowledge.

Identify key motivators such as personal growth, helping clients succeed, achieving sales targets, or earning commissions. Ensure your answer reflects an alignment with Truckstop’s values and the goals of the Broker Account Executive role.

Outline your organizational tactics when managing a sales pipeline, including tools or technologies you use for tracking. Discuss the importance of prioritizing tasks based on deadlines, potential returns, and customer interactions.

Illustrate your answer by detailing a specific sales strategy that yielded results. Use metrics to quantify success, such as increased sales or client acquisition. Show how you tailored the strategy to meet client needs effectively.

Describe your follow-up strategy, emphasizing timely communication and personalized outreach. Discuss how you use various channels (phone, email, social media) to engage with leads, ensuring you nourish them and move them through the sales funnel.