Sales consultant

As a Sales Consultant at TruTeam, your main responsibilities will include selling product lines to residential and light commercial accounts, generating leads, conducting daily sales calls, providing tailored proposals, and managing customer accounts. You'll also need to understand the market you're serving and monitor competitors' products and prices. Additionally, you'll communicate safety programs to customers and ensure a positive experience from initial sale to project completion.

To qualify for the Sales Consultant position at TruTeam, you should have at least 3 years of sales experience in the building products or construction industry. You need to be at least 18 years of age, and if you're operating a company vehicle, a valid driver's license is required. It's also crucial to be physically capable of lifting up to 50 lbs and performing tasks that may include ladder climbing and other physical activities.

TruTeam offers extensive support to its Sales Consultants, including a competitive salary structure with base pay and commissions. Employees also enjoy comprehensive benefits such as medical, dental, and vision insurance, a 401(k) matching program, and paid time off. With a focus on wellbeing, TruTeam has wellness programs and resources like Employee Assistance Programs to help employees tackle personal or professional issues, ensuring a rewarding work environment.

At TruTeam, Sales Consultants have a wealth of career growth opportunities thanks to the company’s expansive network of over 450 branch locations across the U.S. and Canada. Employees are encouraged to take ownership of their careers, explore different roles, and continue their professional development through programs such as tuition reimbursement and ongoing training, paving the way for advancement within the organization.

The work environment for a Sales Consultant at TruTeam is vibrant, engaging, and team-oriented. You'll be surrounded by a diverse group of people who share a passion for delivering high-quality service and products. The company fosters a culture of integrity and innovation, ensuring that you feel valued and motivated. With the opportunity to interact with clients and drive meaningful projects, you’ll find the role both challenging and rewarding.

In your response, discuss specific strategies you’ve used in the past to identify and pursue new leads. Mention using social media, networking events, and referrals. Highlight your proactive approach and the importance of following up with potential clients to convert leads into sales.

Prepare to share a concrete example of a challenging situation you faced as a Sales Consultant and the steps you took to resolve it. Emphasize your problem-solving skills and resilience, detailing how these actions led to a positive outcome and possibly a successful sale.

Express your genuine interest in the construction industry and the products you’d be selling at TruTeam. Share how your passion drives you to connect clients with quality materials that meet their needs and positively impact their projects, building trusted relationships along the way.

Illustrate your organizational skills by explaining how you use tools like CRM systems or task lists to prioritize your daily activities. Discuss how you ensure that each client's needs are met even when managing various accounts, maintaining clear communication and service quality.

Connect your sales strategies with safety practices relevant to construction sales. Highlight how you educate clients about safety measures associated with product use and site inspections, emphasizing the importance of safety in building long-lasting relationships.

Discuss the importance of listening to the customer’s concerns and properly addressing them. Provide examples of objection handling techniques you’ve used, such as acknowledging their concerns, providing evidence-based solutions, and reinforcing the value of your products.

Elaborate on your research methods, showing your commitment to staying informed. Mention subscribing to industry publications, attending trade shows, and networking with colleagues to keep abreast of market trends and competitors, which can aid in enhancing your sales strategies.

Share your approach to maintaining open communication, promptly responding to customer inquiries, and offering help even after the sale. Discuss how you gather feedback to improve your service and how it contributes to long-term customer satisfaction.

Research the company’s values and culture before the interview and share how they resonate with you. Discuss specific areas, like commitment to ESG practices or career growth, that draw you to TruTeam and how you envision your future there.

Outline a strategic plan that includes setting realistic goals, regularly reviewing your progress, and continuously adapting your approach based on performance metrics. Support your answer with examples of how you’ve successfully met or exceeded targets in previous roles.