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Associate Director, Cost Management (Commercial Real Estate) - job 1 of 2

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. 

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.   

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. 

Job Description

Turner & Townsend are looking for an experienced Associate Director Cost Manager and/or Quantity Surveyor to help assist leading cost management services for a key financial services client. This individual will ensure successful management of both internal and external stakeholders and ensure successful delivery of cost management services.  

To be successful in this role you must have great communication skills and be comfortable operating in a client-facing role. The ideal candidate will be self-motivated, driven and able to work independently as well as part of a team. In this significant position you will be responsible for providing leadership and direction, embedding, and promoting the purpose, values, and vision of Turner & Townsend. 

*In-office presence is required at least 3 days out of the week in Midtown Manhattan. Requirements may change depending on our client's needs.

Responsibilities

  • Strong leadership skills, experience leading a cost management team, ensuring they deliver on all accountabilities. 
  • Taking a lead role in interfacing with the client, stakeholders and other consultants, at all project stages. 
  • Maintain excellent communication with client(s) and other consultants at all projects stages. 
  • Performing quantity surveying, cost controls and change management activities throughout the project lifecycle. 
  • Communicate effectively and professionally with numerous parties including the general contractor, owner’s representatives, and external stakeholders, taking responsibility for Turner & Townsend coordination within the overall construction process.   
  • Coordinate/assist with the strategic and operational management of Cost Management and Project Controls Services in a variety of sectors. 
  • Be the first point of contact for reporting on the overall commercial status of a project. 
  • Drive Turner & Townsend best practice at all stages of a project or program. 
  • Identify opportunities to improve cost management procedures, process, templates and products.  
  • Undertake Staff Performance reviews. 
  • Set a clear strategy and ambition for the team. 
  • Identify, coach and mentor talent to realize their potential and celebrate the success of others. 
  • Grow and develop exceptional people. 
  • Display excellence in leadership and service delivery on commissions is in line with the conditions of appointment.
  • Financial Management  - Utilize internal software to track ongoing margin levels and monthly fee/resource forecasts for each commission and financial reports. 
  • Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls and critical success factors based on company goals.
  • Implement and maintain the use of internal Business Management Systems and company delivery methodologies and tools in the office to ensure consistent delivery of best practice for Clients and the company. 
  • Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority. 
  • Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity. 
  • Advise on contracting and procurement strategy to the benefit of clients over a variety of industries and procurement routes and program level capital planning and reporting. 
  • Strong relationships are developed with clients and cross-functional team members. 
  • Participate in meetings with VP of Business Unit, Directors and staff and prepare and deliver presentations. 
  • Provide weekly updates regarding the status of projects, initiatives, and staffing, and propose solutions and obtain approval and agreement from management team. 
  • Identify and act upon any cross-selling or business generation opportunities. 
  • Participate in generating proposals/RFP responses for new clients/projects. 
  • Knowledge Management – Ensure key information and learning is generated from each commission and inputted into internal databases.  
  • Attending relevant networking events. 
  • Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society.  
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Qualifications

  • Bachelor’s degree in construction management, cost management, quantity surveying, engineering or field related to construction. 
  • Graduate degree in quantity surveying, cost management, construction management, or engineering is preferred. 
  • Minimum 8 years of relevant experience working in a cost management role in the construction industry. 
  • Construction consultancy experience is strongly preferred. 
  • SME in Quantity Surveying, and RICS certified or equivalent accreditation. 
  • Demonstrates excellent presentation, verbal, written, organizational and communication skills.

Additional Information

 

The salary range for this full-time role is $165K-$190K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Average salary estimate

$177500 / YEARLY (est.)
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$165000K
$190000K

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What You Should Know About Associate Director, Cost Management (Commercial Real Estate), Turner and Townsend

Turner & Townsend is actively seeking an Associate Director, Cost Management in the bustling heart of New York, NY. This role is perfect for an experienced professional who is ready to lead cost management services for our prominent financial services client. At Turner & Townsend, you will be working alongside a dynamic and innovative team that is deeply committed to delivering exceptional outcomes. Your primary responsibilities will include managing both internal and external stakeholders and providing strategic direction throughout projects, ensuring they run smoothly from inception to completion. We value strong communication skills, as you will be our key interface with clients, guiding them through effective cost controls and change management processes. As an Associate Director, you will not only lead a dedicated team but also foster an inclusive culture that celebrates excellence and promotes continuous improvement. This role requires hands-on involvement—at least three days a week will be spent in our Midtown Manhattan office. With your wealth of experience and understanding of quantity surveying, you'll be instrumental in shaping our best practices and enhancing our service delivery. Join us at Turner & Townsend, where you can truly make an impact on some of the world's most exciting projects while nurturing your career in a supportive environment.

Frequently Asked Questions (FAQs) for Associate Director, Cost Management (Commercial Real Estate) Role at Turner and Townsend
What are the key responsibilities of an Associate Director, Cost Management at Turner & Townsend?

As an Associate Director, Cost Management at Turner & Townsend, you will be responsible for leading cost management services, interfacing with clients and stakeholders throughout all project stages, and maintaining open lines of communication with all involved parties. Additionally, you will take charge of quantity surveying activities, cost controls, and ensure the delivery of best practices in the construction process. Your role also includes mentoring team members and identifying opportunities for professional growth.

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What qualifications are needed for the Associate Director, Cost Management position at Turner & Townsend?

Turner & Townsend requires candidates for the Associate Director, Cost Management position to have a bachelor’s degree in construction management, cost management, quantity surveying, or a related field. A graduate degree in a relevant discipline is preferred, along with a minimum of 8 years of relevant experience in the construction industry and strong expertise in quantity surveying. RICS certification or equivalent accreditation is considered a significant asset.

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What skills are essential for success as an Associate Director, Cost Management at Turner & Townsend?

Successful Associate Directors at Turner & Townsend possess strong leadership abilities, excellent communication skills, and a deep understanding of cost management processes. They are self-motivated and comfortable in client-facing roles, capable of driving team performance and fostering relationships with clients. Familiarity with financial management systems and the ability to analyze commercial project statuses proactively are also crucial for this role.

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How does Turner & Townsend support professional growth for an Associate Director, Cost Management?

At Turner & Townsend, we are committed to the professional development of our team members. As an Associate Director, Cost Management, you will benefit from ongoing coaching and mentorship opportunities, as well as the chance to identify and nurture talent within your team. We celebrate achievements and encourage a collaborative environment that allows everyone to thrive and develop their skills further.

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What is the work environment like for an Associate Director, Cost Management at Turner & Townsend?

The work environment at Turner & Townsend is dynamic, innovative, and inclusive. We pride ourselves on our supportive culture that values diversity and fosters a healthy work-life balance. As an Associate Director, you will find yourself engaged with a group of passionate professionals committed to excellence, making a real impact on high-profile projects while enjoying a vibrant office culture in Midtown Manhattan.

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Common Interview Questions for Associate Director, Cost Management (Commercial Real Estate)
Can you describe your experience with cost management in the construction industry?

Discuss specific projects where you've successfully managed costs, highlighting your role in budget creation, monitoring, and adjustments. Provide examples that illustrate your understanding of cost control processes and your ability to communicate changes effectively to stakeholders.

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How do you handle conflicting priorities among stakeholders on a project?

Emphasize your skills in negotiation and conflict resolution. Describe a situation where you successfully balanced differing stakeholders' needs while maintaining project focus. Showcase your approach to clear communication and consensus-building.

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What strategies do you use to ensure that your team meets project deadlines?

Share specific methodologies you apply to project management, such as Agile or Lean principles, and focus on how you set clear milestones and accountability within your team. Discuss how you keep motivation high and facilitate open communication about progress.

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How familiar are you with financial management systems, and how have you utilized them in previous roles?

Detail your experience with various financial management software tools and your approach to tracking project costs and budgets. Explain the importance of real-time financial management in enhancing project efficiency and reducing waste.

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What is your approach to mentoring and developing talent within your team?

Describe specific strategies you've employed to mentor team members, including creating development plans tailored to individual needs, providing constructive feedback, and fostering a culture of continuous learning and support.

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Can you give an example of a time you identified an opportunity for process improvement in cost management?

Cite a specific example where you initiated a change in cost management processes that led to increased efficiency. Discuss the steps taken, the outcome, and how you communicated this change to your team and stakeholders.

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How do you ensure effective communication with clients throughout a project lifecycle?

Highlight your strategies for maintaining open lines of communication, such as regular updates, structured meetings, and transparent reporting. Emphasize the importance of understanding client expectations and adapting your communication style to their preferences.

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What metrics do you consider crucial for measuring project success in cost management?

Discuss key performance indicators (KPIs) such as cost variance, schedule adherence, and client satisfaction rates. Explain how you utilize these metrics to assess project health and inform stakeholders of progress.

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Describe how you’ve effectively managed a cost-overrun scenario in a past project.

Detail a specific incident of a project that faced cost overruns, explaining the factors that contributed to it. Discuss the corrective actions you implemented and how you communicated these changes to the client and team.

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What role does risk management play in cost management, and how do you approach it?

Articulate your understanding of risk management's integral role in cost management. Provide examples of how you identify, assess, and mitigate risks throughout the project lifecycle, ensuring project stability and client satisfaction.

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At Turner & Townsend you’ll join an ambitious global team committed to making a difference to the most exciting projects and programmes happening around the world. If you bring your talent, enthusiasm and determination, we’ll help you realise you...

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DATE POSTED
March 27, 2025

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