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Director-Program Management K-12 Construction

Company Description

Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities.

Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations — adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client’s vision.

Job Description

Turner & Townsend is seeking an experienced K-12 Program Director to join our team to lead one or more major school bond construction programs. This individual will have a proven track record of setting up and delivering successful multi-project K-12 construction programs.  

*This role is Hybrid

Responsibilities: 

  • Serve as the key point of contact and primary client relationship executive, building and maintaining long-term relationships with clients, consultants, suppliers, and other third parties.
  • Lead preconstruction discussions with clients and internal teams to develop contractual obligations such as estimates, schedules, staffing plans, and business plans.
  • Oversee and assess the project master schedule throughout its lifecycle, ensuring contractual obligations are met and holding team members accountable.
  • Oversee the integration of all project disciplines within the master program schedule.
  • Develop the work plan that forms the program management plan (PMP).
  • Serve as the escalation point for project, financial, business development, contractual, and client relationship risks.
  • Provide suggestions and negotiate issue resolution for escalated project issues, including change orders and contingency expenditures.
  • Manage the development and approval of design definition documents.
  • Review and provide recommendations for change order requests, impact mitigation strategies, and cost reduction initiatives.
  • Ensure that estimates and schedule impacts from change orders are continually reviewed and validated.
  • Review and provide feedback on progress reporting metrics against the program, projects, and contracts.
  • Establish and support constructability review guidelines and protocols.
  • Develop program guidelines and protocols for cost reduction initiatives and operability/maintainability recommendations.
  • Review design, procurement, and construction progress, providing recommendations for recovery plans.
  • Develop and review the program-level framework for construction quality control.
  • Develop overall program phasing strategy.
  • Review project manuals, construction management guidelines, policies, and procedures.
  • Review claims resolution recommendations.
  • Collaborate with internal and external stakeholders to achieve project consent and review beneficial use recommendations.
  • Ensure sufficient owner rep staffing levels relative to contractual commitments and constraints.
  • Continuously monitor the performance of T&TH staff to ensure efficient client management.
  • Will lead project teams and/or plan and supervise assignments of employees. May provide informal assistance such as technical guidance, and/or training to coworkers.
  • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

Project/Program specifications/Business line requirements:

  • Project/Program specific responsibilities:
    • Understanding of and ability to manage cash flows for coordination with outside funding authorities
    • Experience managing multiple stakeholders with clear communication skills
    • Experience with public processes for procurement, contract management, budget management, and reporting
  • Market sector experience: K-12
  • Project/program size in dollar value:
    • Experience running K-12 bond programs (as a school district employee or consultant) ranging in size from $150M and up
    • Experience running projects within a program including new build, additions, and renovations

Qualifications

  • Bachelor’s degree in construction management, engineering or field related to construction.
  • 12+ years of relevant project and program management experience.
  • 2+ years managing high performing program in a consulting environment.
  • Knowledge of multiple project delivery methods.  
  • Proven track record of leading programs.
  • Demonstrated experience in negotiating contracts for client programs.  
  • Proven track record of following through on commitments.  
  • Demonstrated experience in delivering major capital programs successfully (on budget, on time, meeting safety and quality standards within approved scope).
  • Proven track record of building consultative and collaborative partnerships.
  • Demonstrates excellent presentation, verbal, written, organizational and communication skills
  • CCM credential(s) encouraged.

Additional Information

*On-site presence and requirements may change depending on our client's needs*
 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director-Program Management K-12 Construction , Turner and Townsend

Turner & Townsend is on the lookout for a driven Director of Program Management in K-12 construction based in Raleigh, NC. As a key leader, you'll be at the forefront of major school bond programs, ensuring they run smoothly and efficiently. You'll leverage your wealth of experience in program and project management, building strong relationships with clients, suppliers, and other stakeholders. You’ll take charge of preconstruction discussions, developing project plans that align with contractual obligations while keeping an eye on timelines and budgets. Your expertise in managing multi-project K-12 construction programs will be invaluable as you monitor progress and resolve any issues that arise. We're looking for someone who is capable of integrating all project components, guiding teams to identify risks, and ensuring quality control standards are met. If you’re passionate about enhancing the education infrastructure and have a solid background in K-12 construction management, then this is the role for you! You'll thrive in our collaborative environment, where your contributions will not only help drive project success but also strengthen our commitment to creating a vibrant learning environment for students. So, if you're ready to make an impact in K-12 education construction, we want to hear from you!

Frequently Asked Questions (FAQs) for Director-Program Management K-12 Construction Role at Turner and Townsend
What are the main responsibilities of the Director-Program Management K-12 Construction at Turner & Townsend?

The Director-Program Management K-12 Construction at Turner & Townsend is responsible for overseeing major school bond programs by building client relationships, leading preconstruction discussions, managing project schedules, and integrating all project disciplines. This role ensures that projects proceed according to plan, while providing expert advice and issue resolution concerning contractual obligations and design documents.

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What qualifications do I need to apply for the Director-Program Management K-12 Construction position at Turner & Townsend?

To apply for the Director-Program Management K-12 Construction role at Turner & Townsend, candidates should have a Bachelor's degree in construction management or a related field, along with at least 12 years of relevant project and program management experience. Additionally, experience leading high-performing K-12 programs and managing multiple stakeholder relationships will be advantageous.

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How does Turner & Townsend support work-life balance for the Director-Program Management K-12 Construction?

Turner & Townsend promotes a healthy work-life balance by providing flexible working environments and recognizing the importance of family and personal commitments. Employees are encouraged to maintain a productive and adaptable approach, ensuring that both professional growth and personal well-being are prioritized.

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What skills are essential for success as the Director-Program Management K-12 Construction at Turner & Townsend?

Essential skills for the Director-Program Management K-12 Construction role at Turner & Townsend include excellent communication and organizational abilities, strong leadership skills, and a proven track record in negotiating contracts. Additionally, knowledge of construction management and a deep understanding of K-12 education programs will help ensure projects are delivered successfully.

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What is the company culture like at Turner & Townsend for the Director-Program Management K-12 Construction role?

The company culture at Turner & Townsend is client-centric, supportive, and collaborative. Employees, including those in the Director-Program Management K-12 Construction positions, are valued for their unique talents and skills, fostering an inclusive environment that encourages innovation and professional development.

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Common Interview Questions for Director-Program Management K-12 Construction
Can you describe your experience managing K-12 construction programs?

When answering about your experience managing K-12 construction programs, highlight specific projects you have overseen, particularly any with significant budgets or complex stakeholder involvement. Emphasize your understanding of the unique challenges within the K-12 sphere and how you successfully led teams to deliver on time and within budget.

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How do you handle conflicts or disagreements among project stakeholders?

To effectively answer questions about handling conflicts, share examples where you utilized conflict resolution strategies, such as active listening and collaborative problem-solving. Highlight the importance of clear communication and finding common ground to reach amicable solutions.

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What strategies do you use to ensure projects are completed on schedule and budget?

Discuss the methodologies you employ to monitor project progress, such as regular status updates, risk assessment techniques, and efficient resource allocation. Provide examples of how your proactive approach has prevented delays or budget overruns in previous projects.

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How do you prioritize tasks and responsibilities in a multi-project environment?

Explain your strategies for prioritization, such as using project management tools, creating detailed project timelines, and determining tasks based on urgency and importance. Share how these methods have allowed you to keep multiple projects on track.

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What do you consider the most challenging aspects of K-12 construction management?

When asked about challenges in K-12 construction management, highlight aspects like navigating bureaucratic processes, managing public budgets, or dealing with community expectations. Discuss your methods for addressing these challenges effectively.

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Describe your leadership style and how you motivate your team.

Elaborate on your leadership style, whether it’s collaborative, coaching, or results-oriented, and provide examples of how you have inspired your teams. Discuss how you foster a positive work environment and encourage professional growth.

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How do you stay informed about the latest trends and regulations in construction management?

Mention specific resources you use for staying updated, such as industry publications, networking with construction professionals, and attending conferences. This shows your commitment to continuous learning and adapting to changes in the field.

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What role does sustainability play in your project management approach?

Discuss how sustainability impacts your project management strategies, including choices around materials, energy efficiency, and community engagement. Provide examples of how you've incorporated sustainable practices into previous K-12 projects.

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Can you give an example of a project that didn't go as planned and how you handled it?

Use this question to demonstrate your problem-solving skills by detailing a specific project where unforeseen issues arose. Focus on the steps you took to mitigate the situation and what you learned that improved your management approach in future projects.

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What methods do you use to evaluate the success of a construction project?

Discuss specific metrics and criteria you use to evaluate project success, such as client satisfaction, adherence to budget/schedule, and quality of work. Providing a balanced view reflects your understanding of multiple aspects of project performance.

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At Turner & Townsend you’ll join an ambitious global team committed to making a difference to the most exciting projects and programmes happening around the world. If you bring your talent, enthusiasm and determination, we’ll help you realise you...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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