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Clinical Research Operations Manager

Department

BSD NEU - HAARC - Administration


About the Department

The Department of Neurology at The University of Chicago Medical Center has a great history and tradition, having made significant contributions to neurological training, clinical care, and the basic understanding of neurological disease. The Healthy Aging & Alzheimer's Research Care (HAARC) Center, is a multidisciplinary center at the University of Chicago focused on implementing research on aging, Alzheimer’s and related dementia research focused on optimizing knowledge, care, interventions, and quality of life. This at-will position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance.


Job Summary

The Clinical Research Operations Manager is responsible for overseeing the daily operations of clinical research studies conducted at the Healthy Aging & Alzheimer’s Research Care (HAARC) Center, ensuring compliance with regulatory requirements, and managing study personnel and resources. This role involves coordinating research activities, monitoring study progress, ensuring data integrity, and fostering collaboration among investigators, sponsors, and research staff. The Clinical Research Operations Manager analyzes possible solutions using standard procedures, writes articles, reports and manuscripts and assists in drafting presentations on research findings.

It will include oversight of IRB, clinical operations, grant reporting/management, logistics including recruitment and retention of participants from the beginning to the end of a study as well as management of research staff.

Responsibilities

  • Oversee Center Clinical Research Portfolio across the lifecycle for each protocol from feasibility, startup, recruitment, day-to-day conduct, follow up through study close out.

  • Ensures that all study activities are completed by strictly following Good Clinical Practices (GCP) & all current local, state, & federal laws, regulations, guidance, policy & procedures developed by the Institutional Review Board (IRB), Food & Drug Administration (FDA) Code of Federal Regulations (CFR), & the International Conference on Harmonization (ICH).

  • Develop and implement standard operating procedures (SOPs) to optimize research workflows in accordance with study sponsor, primary investigator, and regulatory specifications.

  • Oversee the conduct of clinical research, regulatory compliance, and IRB filings for all projects in the departmental portfolio. This includes preparing and maintaining protocol submissions and revisions.

  • Oversee the collection and processing of research specimens to the appropriate laboratory according to established aseptic techniques and SOPs.

  • Plans and coordinates research participant schedules for study procedures and study follow-up visits according to study protocol and SOPs.

  • Ensure research staff educate research participants about study procedures to be performed, visit schedule, what to report between and during visits, and the risks and benefits of the procedures.

  • Supports data collection and analytical needs of research projects. Conducts literature reviews and helps write reports and manuscripts. Ensures project compliance with different policies, procedures, directives, and mandates.

  • Maintains accurate and complete records which may include, but are not limited to, signed informed consent, relevant IRB approvals, source documentation, Case Report Forms (CRF's), and study related communication.

  • Organizes and leads local operations meetings and site visits from sponsors, federal agencies, or specially designated review groups.

  • Oversee hiring and training of new clinical research staff.

  • Coordinates and may participate in quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.

  • Analyzes study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.

  • May co-author scientific papers for presentation & publication and assist with writing, submission & administration of grants.

  • Accountable for all tasks in complex clinical studies.

  • Facilitates and participates in the daily activities of complex clinical studies and performs various activities including patient data retrieval, documenting clinical research records, and participation in program audits. Uses in-depth knowledge of clinical studies to coordinate the collection of analyzable clinical research data and/or samples with a high degree of independence.

  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.


Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.


Certifications:

---

Preferred Qualifications

Education:

  • Advanced degree.


Experience:

  • Leadership or management experience.

Preferred Competencies

  • Excellent communication skills (verbal and written).

  • Excellent interpersonal skills.

  • Excellent time management and ability to prioritize work assignments.

  • Excellent attention to detail.

  • Ability to comprehend technical documents.

  • Ability to develop and manage interpersonal relationships.

  • Ability to exercise absolute discretion regarding confidential matters.

  • Ability to give directions.

  • Ability to handle sensitive matters with tact and discretion.

  • Ability to handle stressful situations.

  • Ability to perform multiple tasks simultaneously.

  • Ability to train or teach others.

  • Demonstrated knowledge of Good Clinical Practices (GCP).

Application Documents

  • Resume/CV (required)

  • Cover Letter (required)


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Research


Role Impact

Individual Contributor


Scheduled Weekly Hours

40


Drug Test Required

Yes


Health Screen Required

Yes


Motor Vehicle Record Inquiry Required

No


Pay Rate Type

Salary


FLSA Status

Exempt


Pay Range

$75,000.00 - $90,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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What You Should Know About Clinical Research Operations Manager, University of Chicago

If you're passionate about making a difference in clinical research and want to join a pioneering institution, consider the role of Clinical Research Operations Manager at The University of Chicago Medical Center. This exciting opportunity is based in the vibrant city of Chicago, Illinois, within the esteemed Department of Neurology. At the Healthy Aging & Alzheimer’s Research Care (HAARC) Center, you'll oversee the daily operations of groundbreaking research aimed at improving the lives of those affected by aging-related neurodegenerative conditions. As a Clinical Research Operations Manager, your responsibilities will include managing a diverse portfolio of clinical studies, ensuring compliance with regulatory standards, and coordinating research activities. Your leadership will inspire collaboration among our dedicated team of investigators and research staff, guiding them through study phases from feasibility to closeout. We're looking for someone who is detail-oriented and possesses excellent communication skills to facilitate smooth interactions with participants, sponsors, and regulatory bodies. With a minimum of 5-7 years of relevant experience, you'll bring valuable insights to the management of our research projects. Your role will also require the creation of standard operating procedures and the maintenance of meticulous records to ensure adherence to Good Clinical Practices. Join us at The University of Chicago Medical Center, where you will contribute to innovative research and positively impact the future of neurological health.

Frequently Asked Questions (FAQs) for Clinical Research Operations Manager Role at University of Chicago
What are the main responsibilities of a Clinical Research Operations Manager at The University of Chicago Medical Center?

As a Clinical Research Operations Manager at The University of Chicago Medical Center, you'll oversee the entire lifecycle of clinical research protocols, ensuring adherence to Good Clinical Practices and regulatory standards. Your daily tasks will involve coordinating research activities, managing staff, preparing submissions for the Institutional Review Board (IRB), and ensuring participant recruitment and retention. You'll also support data collection and analyze research documentation to contribute to meaningful findings.

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What qualifications are required to be a Clinical Research Operations Manager at The University of Chicago?

To qualify for the Clinical Research Operations Manager position at The University of Chicago, candidates must hold a college or university degree in a relevant field and possess 5-7 years of work experience in clinical research. While not mandatory, an advanced degree and experience in a leadership or management role are preferred. Strong communication, interpersonal, and organizational skills are essential to succeed in this role.

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What does the work environment look like for a Clinical Research Operations Manager at HAARC?

The work environment for a Clinical Research Operations Manager at the Healthy Aging & Alzheimer’s Research Care (HAARC) Center combines collaborative teamwork with a focus on clinical excellence. You'll be immersed in a dynamic setting where innovation in neurological research meets compassionate care. With a commitment to optimizing quality of life for participants, you'll work alongside dedicated professionals in a supportive environment.

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How does The University of Chicago support ongoing training for Clinical Research Operations Managers?

The University of Chicago prioritizes professional development and offers various opportunities for ongoing training for Clinical Research Operations Managers. This may include workshops on the latest Good Clinical Practices, regulatory updates, and access to resources such as scientific literature reviews. The institution also fosters an environment for mentoring and collaboration, encouraging growth within the research community.

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What are the benefits of working as a Clinical Research Operations Manager at The University of Chicago?

Working as a Clinical Research Operations Manager at The University of Chicago comes with numerous benefits, including comprehensive health care, retirement plans, paid time off, and opportunities for professional development. Additionally, you'll enjoy the rewarding experience of contributing to meaningful research that impacts public health, with a chance to work in one of the nation’s leading academic medical centers.

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Common Interview Questions for Clinical Research Operations Manager
Can you describe your experience with managing clinical research protocols?

When answering this question, detail your previous roles in managing clinical research projects. Focus on specific protocols you've overseen and discuss how you ensured compliance with regulatory standards while maintaining effective communication with participants and team members.

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How do you handle compliance with regulatory requirements in clinical research?

Discuss your familiarity with GCP, FDA regulations, and IRB guidelines. Provide examples of how you've successfully navigated regulatory compliance in past positions, emphasizing your attention to detail and organizational skills that keep projects on track.

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What strategies do you use to recruit and retain study participants?

Share your approaches for participant recruitment, such as outreach strategies, partnerships with local organizations, or community engagement. Mention the importance of maintaining clear communication and offering a supportive environment to ensure participant retention throughout the study.

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How do you prioritize tasks when managing multiple clinical trials?

Talk about your time management strategies, such as creating detailed schedules, using project management tools, and regularly reassessing priorities based on project timelines and team needs. Highlight your ability to handle multiple responsibilities while ensuring quality.

Join Rise to see the full answer
Can you give an example of a challenging research project you managed?

Choose a specific project and explain the challenges faced, such as tight deadlines or unforeseen obstacles. Describe your problem-solving techniques and how you worked collaboratively with your team to achieve successful outcomes despite difficulties.

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What tools or software have you used for data management in clinical research?

Mention specific tools and software that you've utilized for data management, such as electronic data capture systems or databases. Explain how these tools contributed to data integrity and streamlined workflow in your previous roles.

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How do you ensure accurate record-keeping in accordance with GCP?

Discuss your methods for maintaining accurate and complete records throughout the research process. Share your experience with documentation practices and how you implement standardized procedures to ensure compliance with GCP.

Join Rise to see the full answer
What role does teamwork play in your management style?

Emphasize the importance of teamwork in clinical research. Describe how you foster a collaborative environment, encourage open communication, and support team members in achieving common objectives.

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How do you approach training new staff in clinical research procedures?

Outline your training methodology, which may include structured onboarding programs, mentorship, and the development of training materials. Highlight how you ensure new staff are fully prepared to meet the demands of their roles.

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Why do you want to work as a Clinical Research Operations Manager at The University of Chicago?

Share your motivations for applying to this position, referencing the mission and values of The University of Chicago Medical Center, your commitment to advancing neurological research, and how your skills align with the center's goals.

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The University of Chicago ranks among the world's most esteemed major universities. It has an enrollment of around 15,600 students, about half of which are graduate and professional students. It has a student/teacher ratio of about 7:1. The school...

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Full-time, on-site
DATE POSTED
April 2, 2025

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