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Supply Chain Services Coordinator

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen:

  • Medical, Dental, Vision
  • Paid time off (vacation, holidays, sick days)
  • 401K with discretionary company match - (US positions only)
  • Employer-paid Basic Life for Employee, Spouse, and Dependents
  • Employer-paid Short-Term and Long-Term Disability
  • Health Care and Dependent Care Flexible Spending Accounts
  • Vitality Wellness Program
  • Employee Assistance Program
  • Employee Resource Groups for networking and team building
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Safety Shoe and Safety Glasses reimbursement
  • Employee Discounts through BenefitHub
  • Advancement Opportunity.

Position Summary:
The Supply Chain Services Coordinator at Vallen plays an essential role in executing and refining supply chain, vending, and/or VMI operations while typically being the sole Vallen representative onsite at a customer location. This position ensures the seamless operation, customer satisfaction, and alignment with Vallen's broader business objectives. The coordinator works in tandem with the inside sales and account management team, ensuring that Vallen's value proposition is consistently upheld and customer relationships are deepened.

Essential Job Duties and Responsibilities:

  • Operational Execution: Manage daily operations, ensuring adherence to service standards, agreements, and cost-effective practices.
  • Customer Relationship Building: Foster and maintain robust relationships with customer stakeholders, guaranteeing their needs are met and further opportunities for collaboration are explored.
  • Asset & Inventory Oversight: Manage Vallen's onsite inventory and assets, ensuring efficient use, precise tracking, and minimized wastage.
  • KPI Tracking: Monitor key performance indicators such as service level, fill rate, machine downtime, and provide regular feedback to enhance service delivery.
  • Order Control Refinement: Collaborate with Vallen Account Representatives/Managers to adjust inventory order controls, targeting stock level optimization and minimizing stock-outs.
  • Compliance & Process Maintenance: Ensure site consistency with inventory protocols and cycle counts, taking corrective actions as needed.
  • Continuous Optimization: Regularly assess and refine processes to ensure maximum operational efficiency.

Job Qualifications:

  • Education & Experience: Minimum 2+ years of experience in supply chain management, distribution, or a similar industry. Experience with indirect materials is a plus.
  • Technical Proficiency: A good grasp of vendor-managed inventory systems and the nuances of supply chain operations.
  • Customer Orientation: Ability to develop strong customer relationships and understand their diverse organizational needs.
  • Analytical Mindset: Skills in basic mathematical computations and the capacity to derive actionable insights from data.
  • Communication Acumen: Strong written and verbal communication aptitude.
  • Self-Motivation: A proactive approach, with the ability to operate independently while achieving set goals.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

  • May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
  • Required to properly operate and control a motor vehicle; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
  • Sitting, standing, walking, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying multiple times per shift, fingering, talking, hearing, and seeing.
  • May be required to lift and carry up to 75 lbs; must have the ability to handle physical inventory that requires hand dexterity.
  • May work in extreme hot or cold environments; various facilities may have dusty conditions.

Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter.
Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

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What You Should Know About Supply Chain Services Coordinator, Vallen

Join Vallen as a Supply Chain Services Coordinator and become a vital part of our dynamic team! Located in Michigan, this role allows you to make a significant impact on our supply chain operations while working directly with our valued customers. At Vallen, we pride ourselves on our inclusive culture that embraces diversity, driving our success as an industry leader in flexible supply chain solutions. As a Supply Chain Services Coordinator, you'll manage daily operations to ensure everything runs smoothly and works in tandem with our inside sales and account management teams to uphold Vallen's value proposition. You'll have the opportunity to build strong relationships with customer stakeholders, oversee onsite inventory, and monitor vital performance metrics to enhance service delivery. Not only will you be in charge of executing and refining supply chain processes, but you'll also be pivotal in identifying continuous improvement opportunities. With competitive benefits—including medical, dental, 401K match, and tuition reimbursement—joining Vallen means not just getting a job, but beginning a fulfilling career. Ready to take on this exciting challenge? Your future at Vallen awaits!

Frequently Asked Questions (FAQs) for Supply Chain Services Coordinator Role at Vallen
What are the responsibilities of a Supply Chain Services Coordinator at Vallen?

The Supply Chain Services Coordinator at Vallen holds a variety of essential responsibilities, including operational execution, customer relationship building, asset oversight, KPI tracking, and continuous optimization of supply chain processes. This role ensures that daily operations meet service standards and that relationships with customer stakeholders are nurtured for ongoing collaboration.

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What qualifications do I need to apply for the Supply Chain Services Coordinator position at Vallen?

To qualify for the Supply Chain Services Coordinator role at Vallen, candidates should have at least 2+ years of experience in supply chain management or a related field, along with a strong understanding of vendor-managed inventory systems. Skills in analytical thinking, customer orientation, and effective communication are also essential for excelling in this position.

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How does Vallen support the professional growth of its Supply Chain Services Coordinators?

Vallen is committed to the professional growth of its associates, offering various benefits such as a tuition reimbursement program, employee resource groups for networking, and a wellness program. These initiatives are designed to support the development and well-being of our Supply Chain Services Coordinators and contribute to long-term career success.

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What is the work environment like for a Supply Chain Services Coordinator at Vallen?

As a Supply Chain Services Coordinator at Vallen, you can expect a dynamic and occasionally physically demanding work environment. Depending on specific job duties, you may handle hazardous materials and be required to wear protective gear. The role may also involve working in varying temperatures and occasionally requiring evening or weekend hours.

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What benefits does Vallen offer its Supply Chain Services Coordinators?

Vallen offers a comprehensive benefits package to its Supply Chain Services Coordinators, including medical, dental, and vision coverage, paid time off, a 401K with company match, employer-paid life insurance, and an employee assistance program. Additional perks include safety equipment reimbursement, employee discounts, and advancement opportunities within the company.

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Common Interview Questions for Supply Chain Services Coordinator
How do you ensure customer satisfaction as a Supply Chain Services Coordinator?

In answer to this question, emphasize your communication skills and your ability to build relationships with customers. Share examples of how you have successfully identified and met customer needs, fostered collaboration, and resolved any issues that arose.

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What experience do you have with vendor-managed inventory systems?

Provide specific examples of your hands-on experience with vendor-managed inventory systems. Discuss any relevant software platforms you've used and how these experiences have contributed to your understanding of supply chain operations.

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Can you describe a time when you optimized supply chain processes?

Discuss a particular project where you identified inefficiencies in supply chain processes and the steps you took to address them. Highlight the results achieved and how your actions benefited the organization.

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What key performance indicators (KPIs) do you prioritize in supply chain management?

Mention specific KPIs such as service level, fill rate, and machine downtime. Explain why these metrics are important in assessing supply chain performance and how you track them to achieve optimal results.

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How do you manage onsite inventory and assets?

Talk about the methods you use for inventory tracking, including any tools or software you've employed. Emphasize the importance of accurate record-keeping and maintaining optimal stock levels to prevent shortages.

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Describe a challenging situation you faced in your previous supply chain role and how you handled it.

Share a specific example detailing the challenge, the actions you took to resolve it, and the outcome. Focus on your problem-solving skills and adaptability in a fast-paced supply chain environment.

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How do you approach building relationships with customer stakeholders?

Explain your strategies for establishing strong connections with customers, such as regular communication, understanding their needs, and providing exceptional service. Share a success story that showcases your relationship-building skills.

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What strategies do you use to stay organized in a fast-paced supply chain environment?

Discuss your time management techniques and the tools you use to prioritize tasks and maintain organization in a busy setting. Highlight your ability to adapt and remain efficient under pressure.

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How would you ensure compliance with inventory protocols?

Talk about the measures you implement to ensure adherence to inventory protocols, including regular audits, training, and clear communication with team members to ensure everyone understands their responsibilities.

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What motivates you in a supply chain coordination role?

Share your passion for supply chain management and how the challenges of the role motivate you to continuously improve processes, foster customer relationships, and drive operational efficiency within the organization.

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Full-time, on-site
DATE POSTED
April 2, 2025

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