Solutions Engineer, Startups - APAC
At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As a Solutions Engineer, you’ll be leading the technical discussion with our key prospects & customers, making sure there’s nothing stopping our customers from using Vanta to its fullest potential to support their own security goals.
You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers.
Your attention to detail, focused on customer needs, will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.
What you’ll do as a Solutions Engineer at Vanta:
Own the technical relationship with our customers
Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.
Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities
Support customers thought their trial process with Vanta
Build product examples, documentation, and other critical resources for our customers
Cultivate an environment of teamwork, openness, creativity, and continuous improvement
Creatively identify and help drive new programs to improve the pre to post-sales transition
How to be successful in this role:
Have 3+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title
Have previous B2B SaaS experience
Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
Be creative, technical, and naturally persuasive
Be detail-oriented and organized.
Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
Be familiar with REST API development and service integrations is a plus
Ideally have prior experience in the cybersecurity space
What you can expect as a Vantan:
Industry-competitive salary and equity
Healthcare stipend towards health insurance for you and your dependents
16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
Health & wellness stipend
Remote workspace stipend
Commuter benefits for team members who attend the office
Internet and cellphone stipend
9 company paid holidays
20 days of PTO per year
Virtual team building activities, lunch and learns, and other company-wide events!
#LI-hybrid
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.
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At Vanta, we're searching for a talented Solutions Engineer, Startups - APAC, to join our vibrant team in Sydney. Our mission is clear: to secure the internet and safeguard consumer data. In this role, you will be the technical champion, leading discussions with our customers and prospects to ensure they harness Vanta's full potential in achieving their security goals. While some of our team members have backgrounds in security, many thrive without it. Your primary focus will be to establish and maintain strong technical relationships with customers, guiding them through the onboarding process and driving adoption. With a deep understanding of our product capabilities, integrations, and the competitive landscape, you’ll bridge the gap between our customers’ needs and our product offering. Not only will you help create tailored solutions, but you'll also gather valuable feedback to enhance our offerings continuously. A typical day might involve developing product examples, supporting customers during trials, and collaboratively crafting innovative strategies that improve transitions from pre-sales to post-sales. If you're a detail-oriented individual with at least 3 years of customer-facing technical experience, and you love interacting with clients while diving deep into cloud technologies, this is the perfect opportunity for you to grow and contribute within a startup that truly values teamwork, creativity, and continuous improvement. Join us to make a real difference in the world of online security and support one of the most transformative missions in tech today.
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Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.
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