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AV Systems Engineer - job 12 of 19

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The IT Digital Media Engineering team is looking for a seasoned AV Systems Engineer who is passionate about how to shape Visa’s future way of working and collaborating. Our team is focused on being a trusted partner and helps enable fellow colleagues to communicate and connect anywhere in the world. We pride ourselves in thinking outside of the box and push the technical boundaries of building the future of hybrid workplace.
This candidate is a thought leader who is highly motivated in figuring out how to transform Visa into the best place to work, communicate, and collaborate. The ideal candidate will have a strong understanding of AV life cycles from conception to deployment to operations. This candidate will have deep technical knowledge around collaboration tools, conference room technology, live event production, video walls, digital signage, and video conference platforms. It is essential this candidate understands best practices and always stays ahead of industry trends.

This role will be highly collaborative and responsible for key partnerships with IT, Facilities, Construction and Real Estate, and AV vendors. This person will be a key driver in implementing new technologies and innovative solutions throughout all of Visa. It’s very important for this candidate to have a positive can-do attitude, incredibly organized, tenacity in solving problems, strong team player, and be able to communicate effectively with stakeholders.

Essential Functions:

Use your expertise to get into the technical weeds and do what it takes to get the job done
Design and commission innovative AV solutions for boardrooms, lobbies, innovation centers, conference rooms, event spaces, training rooms, collaborative spaces, video walls, digital signage, etc.
Drive AV scopes and partner with stakeholders, general contractors, IT teams, facilities, vendors, etc. and ensure office build and refresh projects are completed according to design specifications
Provide stellar customer service and consult with internal clients to discuss, plan, and ensure their AV requirements for their meetings and events are properly supported
Manage IT engineering support tickets and troubleshoot and resolve complex A/V issues in a timely manner
Monitor AV equipment, aid in conference room sweeps, and perform preventative maintenance
Perform proof-of-concept (POC) tests and validation on new and emerging A/V technologies
Create, update, and archive all documentation and wikis
Contribute to updating AV standards and practices
Train and mentor other team members

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About AV Systems Engineer, Visa

Are you ready to shape the future of collaboration at Visa? The AV Systems Engineer role in our IT Digital Media Engineering team in Austin is an incredible opportunity for someone passionate about innovative audio-visual solutions. We’re all about pushing the boundaries of the hybrid workplace and creating an environment where our colleagues can communicate and connect seamlessly, no matter where they are in the world. You’ll be at the forefront of designing and implementing AV solutions for a variety of spaces, from boardrooms to innovation centers. If you have a solid understanding of AV life cycles and thrive on creating cutting-edge collaboration tools, this might be the perfect position for you! At Visa, we value thought leadership, creativity, and a positive attitude. You’ll collaborate with IT, Facilities, Construction and Real Estate, and AV vendors to ensure that projects are completed on time and in line with design specifications. Additionally, your technical expertise will be crucial in troubleshooting and resolving complex AV issues, ensuring top-notch customer service for our internal clients. With a strong focus on teamwork and continuous improvement, this role will also have you mentoring team members and contributing to evolving our AV standards. If you’re eager to take on challenges, embrace new technologies, and help us transform Visa into the best workplace for collaboration, we want to hear from you!

Frequently Asked Questions (FAQs) for AV Systems Engineer Role at Visa

What responsibilities does an AV Systems Engineer at Visa have?

An AV Systems Engineer at Visa plays a vital role in designing and implementing innovative AV solutions across various spaces including conference rooms, training rooms, and digital signage. They are expected to collaborate with various departments such as IT and Facilities to ensure projects are completed successfully and provide stellar customer service to internal clients.