Director, Channel Partner Enablement - job 13 of 20

The Director of Channel Partner Enablement at Visa is responsible for establishing and driving the global VAS channel partnerships function. Key responsibilities include building a partner enablement framework, designing systems and processes to support partnerships, conducting market analyses to identify opportunities, and creating comprehensive toolkits for accelerating partner engagement.

Essential skills for the Director of Channel Partner Enablement at Visa include strong program design and management skills, change management capabilities, stakeholder engagement, and analytical skills. Experience with designing operational models for large-scale businesses is also crucial in this role.

The position of Director of Channel Partner Enablement at Visa is hybrid, allowing for a blend of remote work and time in the Austin office. The specific days in the office will be confirmed by your hiring manager, making it a flexible option for the right candidate.

The Director contributes to Visa's growth by developing strategies and frameworks that accelerate channel sales. By engaging with various stakeholders and identifying opportunities, the Director drives innovative solutions that maximize channel partner success and ultimately enhance Visa's market presence.

Candidates for the Director of Channel Partner Enablement role at Visa should have demonstrable experience in program management, operational functions, and stakeholder engagement. Experience working in a complex, global environment is also essential to thrive in this position.

In establishing a partner enablement framework at Visa, I would first engage stakeholders to understand their needs and identify blockers. Following this, I would create a data-driven toolkit to provide partners with necessary resources and training tailored to their specific market demands.

Prioritizing initiatives requires a balance of strategic insight and stakeholder input. I would conduct a thorough market analysis to identify high-impact opportunities, collaborate with key stakeholders to align on goals, and implement a phased roll-out to ensure scalability and effectiveness.

In a previous role, I led a change management initiative by building a transparent communication plan, training sessions, and feedback loops. This ensured buy-in from all levels and ultimately resulted in a 30% increase in operational efficiency within the projected time frame.

Essential tools for channel partner enablement include CRM systems for tracking engagement, analytical tools for identifying market opportunities, and training platforms for continuous education. These tools support a structured approach to managing partner relationships effectively.

To assess the readiness of Visa's products for resale, I would develop a structured evaluation framework that examines product features, market fit, and partner capabilities. This comprehensive assessment would allow us to create a resell-ready product catalog tailored to varying partner needs.

Building relationships with stakeholders involves proactive communication, understanding their unique challenges, and fostering trust through reliable support. I prioritize regular check-ins and feedback to maintain those relationships and ensure alignment on initiatives.

To identify top partnership opportunities, I use data analysis methods like SWOT analysis and market segmentation. This approach helps isolate high-potential markets and align resources for targeted engagement strategies.

My experience with change management in operational functions includes leading multi-departmental initiatives that involve system upgrades and process optimizations. By creating clear communication channels and seeking regular feedback, I was able to drive smooth transitions while minimizing service interruptions.

Developing partner playbooks involves collaborating with sales, marketing, and product teams to understand key selling points and market challenges. I ensure that each playbook is tailored to specific market segments, providing detailed go-to-market strategies and relevant resources.

A successful partner enablement program requires a comprehensive understanding of partner needs, the creation of user-friendly resources, ongoing training, and responsive support. Additionally, regular assessments and updates ensure that the program remains effective and relevant to evolving market demands.