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Chief Systems Engineer - job 6 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

At Visa, we’re looking for a dedicated Chief Systems Engineer to join our dynamic Corporate IT group in Austin. We’re on an exciting transformational journey and are moving beyond traditional IT methods. Instead of just piecing together off-the-shelf solutions, we aim to create customer-first experiences and robust platforms that excel in operational excellence. In this pivotal role, you’ll lead the development and launch of a global End User Technology strategy touching on new technologies, especially open extensible platforms. You’ll oversee all phases of technology projects - from budgeting and planning to implementation and maintenance - ensuring our corporate computing and networking infrastructure runs securely and efficiently. With a focus on people management, you’ll cultivate a high-performing team, driving organizational transformations that promote innovation. Your focus will span vital areas such as Risk Management, Information Security, and Disaster Recovery plans to ensure the resilience of our corporate landscape. You will also ensure that our practices comply with corporate and external standards like ITIL and ISO. This hybrid role allows you to enjoy the flexibility of working from home while being in the office 2-3 days a week when business needs arise. If you have a passion for driving technical excellence and fostering collaboration, we encourage you to embark on this journey with us.

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the main responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, you'll be tasked with leading the development of a global End User Technology strategy and managing the entire lifecycle of technology projects. This includes overseeing budgeting, implementation, and maintenance while ensuring all practices align with regulatory standards like ITIL and ISO. You'll also drive operational excellence and innovation to enhance customer experiences.

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What qualifications are required for the Chief Systems Engineer role at Visa?

Candidates for the Chief Systems Engineer position at Visa should possess a strong background in systems engineering, particularly in managing technical projects and teams. Advanced knowledge of risk management, network security, and project management methodologies is essential. Additionally, a track record of successful people management and innovation is preferred, alongside relevant certifications such as ITIL or ISO.

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How does the Chief Systems Engineer contribute to corporate IT projects at Visa?

The Chief Systems Engineer at Visa plays a crucial role by overseeing all phases of corporate IT projects. This involves ensuring that projects align with business goals, implementing risk management strategies, and fostering collaboration within teams. Your contribution is vital in maintaining operational integrity and directing innovations in technical architecture and infrastructure planning.

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What skills are essential for the Chief Systems Engineer role at Visa?

Key skills for the Chief Systems Engineer position at Visa include strong leadership and people management capabilities, technical expertise in systems and network architecture, as well as excellent communication skills. A deep understanding of security protocols and compliance standards is also critical. Additionally, creativity in problem-solving and innovation is highly valued in this role.

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What is the work environment like for a Chief Systems Engineer at Visa?

The work environment for a Chief Systems Engineer at Visa is dynamic and collaborative. This hybrid position allows for a balance of remote work and on-site collaboration, promoting flexibility. The culture encourages innovation and continuous improvement, offering an engaging and supportive atmosphere to drive technical excellence and high performance across the team.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with systems engineering?

Discuss your experience managing and building systems architecture and highlight specific projects where your systems engineering knowledge was instrumental. Emphasize methodologies you used and the impact of your work on project outcomes.

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What approaches do you take to ensure operational excellence?

Share your strategies for enhancing operational efficiency, such as implementing new technologies or optimizing processes. Providing examples of past successes will help demonstrate your proactive approach to maintaining high standards.

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How do you prioritize project demands in a fast-paced environment?

Explain your method for assessing project priorities, perhaps using frameworks like Agile or Lean. Illustrate with an example where you successfully navigated competing demands and ensured project timelines were met.

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What is your experience with risk management in systems engineering?

Discuss your familiarity with risk assessment methodologies and how you implement them within projects. Providing examples, particularly those involving information security or compliance, can illustrate your competencies.

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Describe a time when you had to mentor a team member.

Share a specific instance that highlights your mentoring approach. Explain the challenges faced, your methods for supporting the team member's growth, and the results that came from that mentorship.

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How do you handle compliance and security within IT projects?

Explain your strategies for integrating compliance and security measures within projects from the start. Discuss relevant frameworks you’ve used, like ITIL or ISO standards, to ensure all aspects are addressed.

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What new technologies have you recently implemented?

Highlight recent technologies that you’ve adopted, the rationale behind choosing them, and the impact they had on project outcomes and team efficiency. Be specific about your role in the implementation process.

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Can you discuss your approach to team collaboration?

Discuss specific strategies you use to foster collaboration within teams, such as regular check-ins, collaborative tools, or conflict resolution strategies. Use examples to demonstrate how these tactics have been successful in your previous roles.

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What are your goals for a systems engineering team?

Provide insights into your vision for a successful systems engineering team. Discuss goals that focus on innovation, operational efficiency, and team growth, and how you plan to achieve these.

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How do you keep up with industry trends?

Share your methods for staying informed about industry trends, such as attending conferences, participating in online forums, or continuous education. Highlight how this knowledge has influenced your work and decision-making.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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