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Chief Systems Engineer - job 19 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Looking for an exciting opportunity to lead as a Chief Systems Engineer? At Visa's Corporate IT group in sunny Austin, we are on a transformative journey like no other! We believe in revolutionizing IT by prioritizing customer experience and building robust platforms. As the Chief Systems Engineer, you'll be spearheading the development and launch of our global End User Technology strategy, from concept to delivery. You're not just managing tech; you’re creating a culture of operational excellence and innovation. Your responsibilities will include oversight of technology projects, staff management, and risk management, ensuring our systems are resilient and secure. You’ll need strong people management skills, as you will mentor a high-performing team and collaborate with various business units to foster agile partnerships. This role is crucial in analyzing and automating our corporate landscape, aligning technology upgrades with global vendor strategies, and ensuring compliance with industry standards, such as ITIL and ISO27001. You'll have a direct hand in shaping the future of our technology landscape, working in a hybrid model that balances remote flexibility with in-office collaboration. If you're fueled by transformation, innovation, and a commitment to excellence, we want you on our team at Visa!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, you will lead the overall development of our global End User Technology strategy, managing technology upgrades and overseeing project execution. You will be responsible for ensuring that operations align with security standards and compliance requirements while fostering a culture of innovation and collaboration within the company.

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What qualifications are required for the Chief Systems Engineer position at Visa?

Candidates applying for the Chief Systems Engineer role at Visa should possess strong management skills, a background in IT infrastructure, risk management, and a proven track record of developing successful technology strategies. Proficiency in frameworks such as ITIL, COBIT, and ISO27001 is highly advantageous. A blend of technical expertise and leadership experience is essential.

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How does the Chief Systems Engineer contribute to operational excellence at Visa?

The Chief Systems Engineer at Visa plays a pivotal role in ensuring operational excellence by overseeing the management and enhancement of our technology infrastructure. This includes implementing risk management strategies, maintaining information security, and guaranteeing the resiliency and performance of our corporate landscape while continuously improving processes.

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What is Visa's approach to technology solutions for the Chief Systems Engineer?

Visa embraces a transformative approach rather than adhering to traditional IT practices. As a Chief Systems Engineer, you will focus on creating innovative, open extensible platforms and developing effective solutions to overcome challenges posed by packaged software, all while prioritizing the user experience and operational efficiency.

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What does the hybrid working model mean for the Chief Systems Engineer at Visa?

The hybrid working model at Visa allows the Chief Systems Engineer to experience a flexible work environment, combining remote work with set days in the office. Employees are expected to be in the office for 2-3 days a week based on business needs, fostering collaboration while still enabling productivity from remote locations.

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Common Interview Questions for Chief Systems Engineer
Can you explain your experience with developing IT infrastructure strategies?

In answering this, provide specific examples from your previous roles where you've successfully planned and implemented IT infrastructure strategies. Discuss the impact your initiatives had on operational efficiency or business outcomes.

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How do you ensure compliance with industry standards in your IT projects?

Articulate a systematic approach to compliance, mentioning relevant standards such as ISO27001 or ITIL. Highlight your methods for integrating compliance considerations into every project phase, ensuring risk management is a priority.

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Describe your experience with people management and team development.

Discuss how you have nurtured a high-performing team through mentorship and support. Share your strategies for fostering a collaborative environment that encourages innovation and growth within your teams.

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What role does continuous improvement play in your IT management style?

Elaborate on the importance of continuous improvement in your IT management. Provide examples of how you've implemented changes based on feedback or data to enhance systems and processes within your previous roles.

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Can you share your approach to risk management in projects?

Outline your risk management framework, describing how you identify, assess, and mitigate potential risks in IT projects. Mention any specific tools or methodologies you utilize to ensure project stability.

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How do you engage with stakeholders to align technology strategies?

Provide insights on how you effectively communicate with stakeholders to understand their needs and align your technology strategies accordingly. Use examples to illustrate successful collaboration initiatives.

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Discuss a challenging project you managed and how you overcame obstacles.

Select a challenging project and discuss the hurdles you faced. Focus on your problem-solving techniques and leadership skills that helped you navigate the difficulties and achieve project goals.

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What innovative technology solutions have you implemented in past roles?

Share specific examples of innovative solutions you've integrated, demonstrating how they positively impacted your team's operations or company objectives. Highlight any technologies that improved productivity or user satisfaction.

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How do you approach developing disaster recovery and business continuity plans?

Outline your strategy for creating effective disaster recovery and business continuity plans. Emphasize the importance of assessing potential risks and developing actionable responses to ensure operational resilience.

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What are the key performance indicators you track to measure IT success?

Identify specific KPIs you consider essential for measuring IT success, such as system uptime, response time, user satisfaction, and compliance metrics. Explain how you use these indicators to inform decision-making and drive improvements.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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