Key Responsibilities:
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you a natural problem solver with a knack for client relationships? Visa is looking for a Client Care Consultant in Miami who is passionate about enhancing client satisfaction and optimizing channel strategies. In this dynamic role, you will become a trusted advisor, working closely with Visa Client Care organizations to build impactful channel strategies that drive results. Imagine being at the forefront of project management, leading multiple initiatives to ensure they align with business goals while collaborating with marketing, sales, and tech teams. You'll analyze processes, evaluate performance metrics, and implement improvements that not only meet expectations but exceed them. You’ll facilitate communication across various stakeholders, ensuring that the voice of the customer is heard and integrated into every strategy. As part of our innovative team, you’ll contribute to the wider organizational strategy, enhancing corporate knowledge through the creation of best practices and documentation. We value collaboration and are eager for you to provide thought leadership as we tackle new business requests and deploy effective solutions. Although this is a hybrid position, specific office days will be determined by your hiring manager to ensure flexibility. Join us at Visa and help shape a future where client care is at the forefront of our success!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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