Director, Global Deal Lead - job 19 of 19

The Director, Global Deal Lead at Visa is responsible for spearheading negotiations for global deals across a range of sectors including issuer, merchant, and digital platforms. This role involves coordinating strategies with regional teams, managing client negotiations, and enhancing collaboration across various internal functions. By overseeing the entire deal process, the Director ensures streamlined operations and optimized outcomes that align with Visa's strategic goals.

Candidates for the Director, Global Deal Lead position at Visa should possess significant experience in client negotiations and team leadership, alongside strong communication and relationship management skills. A proven track record in managing commercial deals across different client types, along with an understanding of financial, legal, and product aspects, is essential. The ideal candidate should be a self-motivated leader with a collaborative mindset and a knack for problem-solving.

The Global Deal Lead at Visa plays a crucial role in supporting sales teams by providing advisory support on negotiations for smaller deals and leveraging best practices for commercial structures and deal assets. This individual collaborates with account teams to prepare compelling client proposals and pitch materials, which enhances the chances of closing successful deals while improving sales velocity.

Success for the Director, Global Deal Lead at Visa is measured by several key outcomes, including the deal success rate, internal partner Net Promoter Score (NPS), and the effectiveness of sales velocity. Achieving these metrics indicates that the Global Deal team is successfully supporting the deal pipeline, fostering positive relationships within the organization, and leading impactful negotiations with clients.

The Global Deal Lead at Visa is responsible for building a Deal Center of Excellence, where they develop best-in-class deal constructs, pricing, and negotiation strategies. They actively share insights and practices with regional deal teams to ensure a collaborative approach to learning and improvement, ultimately benefiting all regions and staying ahead of the competition.

In response to this question, focus on specific examples where you led negotiations that involved multiple regions or sectors. Highlight your strategic thinking and collaborative efforts with various stakeholders, as well as your approach to overcoming challenges during the negotiation process.

Emphasize the importance of open communication, active listening, and empathy in relationship-building. Share specific strategies that have worked for you in the past, such as regular check-ins, involving stakeholders in the decision-making process, and creating win-win solutions.

When asked this question, outline your approach to identifying inefficiencies within the current deal process. Discuss your ideas for streamlining operations, leveraging technology, and fostering collaboration among teams to improve overall effectiveness and sales velocity.

Discuss your systematic approach to negotiation, which includes thorough preparation, understanding client needs, leveraging data and analytics, and utilizing creative problem-solving skills. Emphasize the goal of finding mutually beneficial outcomes while ensuring compliance with Visa’s standards.

Illustrate your conflict management skills by providing an example of a past situation where you navigated differing opinions. Stress your commitment to finding common ground, using active listening, and maintaining professionalism throughout the process.

Prepare a detailed example of a successful deal, including your role, the challenges faced, the strategies implemented, and the ultimate outcome. Highlight metrics that showcase the success of the deal and how it benefited Visa.

Explain your methods for staying informed about industry trends, such as attending relevant conferences, participating in webinars, reading industry publications, or engaging in professional networks. This demonstrates your commitment to continuous learning and adapting to the evolving landscape.

Discuss important metrics such as deal success rate, yield metrics, and internal partner NPS. Explain how you utilize these metrics to refine strategies and improve future deal performance, which reflects your analytical mindset.

Highlight the significance of teamwork and open communication in fostering collaboration. Share specific initiatives you would implement to encourage knowledge sharing, best practice discussions, and a culture of collective success across diverse regional teams.

Express your enthusiasm for Visa’s innovative environment and leadership role in the financial technology space. Discuss your alignment with Visa's mission and how you can contribute to its growth by leveraging your skills and experience to enhance the Global Deal team.