Director Organizational Strategy and Business Ops - job 11 of 20

As the Director of Organizational Strategy and Business Ops at Visa, you will influence and motivate teams to design and roll out high-quality GenAI products. You'll drive strategies to improve productivity, manage the Corporate GenAI Team Budget, and oversee the Annual Planning process. Your role will also involve being a liaison across various teams and ensuring that products are delivered on time and effectively.

Visa seeks a candidate with extensive experience in strategy and business operations, particularly in the tech or AI sectors. Strong leadership skills, a deep understanding of Generative AI technologies, and experience managing cross-functional teams are essential. A track record in developing and executing strategic initiatives is also important for this role.

This position plays a critical role in driving the strategy for enterprise-grade GenAI and Automation products. You will ensure that these initiatives enhance productivity and efficiency across the company while maintaining security and robustness. Collaboration with various departments to align business goals with technology solutions is key to this role.

The work environment for this role is hybrid, allowing you to balance both remote work and in-office collaboration. You will be expected to work from the office 2-3 days a week, promoting engagement and teamwork while leveraging the flexibility that remote work offers in today's dynamic business landscape at Visa.

In this role, you'll be instrumental in creating a vibrant culture at Visa. By orchestrating initiatives such as Town Halls and Hackathons, you foster communication, innovation, and recognition among employees. This cultivates a cohesive environment that prioritizes employee well-being, engagement, and excitement in pursuing a shared organizational mission.

In answering this question, focus on highlighting your collaborative approach and ability to motivate teams towards a common goal. Explain how you prioritize open communication, provide constructive feedback, and create an inclusive environment where all team members are encouraged to contribute ideas.

Discuss how you approach product launches by emphasizing the importance of structured planning and cross-functional collaboration. Mention techniques you use to establish clear timelines, set objectives, and involve key stakeholders from development to deployment.

When answering this question, choose a specific project relevant to strategy or AI. Describe the challenges faced, such as time constraints or technical difficulties, and explain the strategies you employed, including teamwork, communication, and iterative problem-solving, to steer the project to success.

Expound upon your approach to setting measurable Objectives and Key Results (OKRs) that align with organizational goals. Explain the importance of tracking KPIs to assess improvements in productivity and efficiency, and how you utilize this data to refine future initiatives.

Highlight how you value team dynamics and communication within a cross-functional team. Discuss your commitment to fostering a culture of trust and collaboration, and how you encourage team members to engage with each other and share diverse perspectives.

Share your method for prioritization, such as evaluating project impact, alignment with business goals, and resource availability. Discuss how you involve your team in the decision-making process, ensuring that priorities reflect collective insights and stakeholder objectives.

Reflect on your familiarity with Agile methodologies, and how they've allowed you to adapt to changing project requirements and deliver value quickly. Provide examples of how you've successfully applied Agile principles to enhance team productivity and collaboration.

Describe your commitment to ongoing learning through industry publications, webcasts, conferences, and networking with experts in the field. Explain how this research informs your strategic thinking and supports innovation within your team at Visa.

Discuss your focus on user-centric design and how you gather feedback from stakeholders during the development process. Illustrate your approach to testing and iterating on products to create solutions that resonate well with users while achieving business objectives.

Provide a clear example of an initiative you spearheaded that successfully transformed productivity levels. Detail the planning process, execution, and measurable outcomes, and reflect on what you learned as a leader from that experience.