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Director, Visa Consulting and Analytics, Merchant Acquiring and Processing - job 3 of 19

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA supports our partners to solve their most strategic problems.

The US Consulting group within VCA provides consulting and solution services for Visa’s largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk.

The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring and Processing partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.

Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement.

Essential functions include:

  • Proactively engage with Visa account management teams in regular strategic and planning discussions, cultivate and manage a pipeline of work with merchant acquirers
  • Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers and processors
  • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
  • Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
  • Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
  • Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
  • Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA

Applicants for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Visa Consulting and Analytics, Merchant Acquiring and Processing, Visa

Join Visa, a world leader in payments and technology, as a Director in Visa Consulting and Analytics, focusing on Merchant Acquiring and Processing in San Francisco. This isn't just any job, but a chance to make a real impact in the payments industry. You'll be part of a dynamic team that leverages expertise in strategy consulting, data analytics, and operations to tackle key challenges for Visa's largest partners. Your role will be crucial in delivering high-impact projects that drive growth, improve profitability, and enhance the customer experience. You'll engage regularly with account management teams and develop initiatives that promote sustainable and profitable growth, ensuring that Visa remains the preferred brand. With a focus on product development, customer acquisition, and merchant engagement, you will lead consulting initiatives that address the unique challenges faced by our clients. As a self-motivated and detail-oriented individual, you will develop enduring relationships and provide strategic guidance that aligns with client priorities. Your ability to manipulate and analyze large data sets will be essential in producing actionable insights that foster strategic growth. If you're ready to take charge in driving results and revolutionizing the payments landscape, Visa invites you to join our purpose-driven organization and be a part of Life at Visa.

Frequently Asked Questions (FAQs) for Director, Visa Consulting and Analytics, Merchant Acquiring and Processing Role at Visa
What are the main responsibilities of a Director, Visa Consulting and Analytics at Visa?

As a Director in Visa Consulting and Analytics, you will lead consulting initiatives and contribute to the development of high-impact projects for Visa's clients. You'll engage with Visa account management teams, identify opportunities with merchant acquirers, and develop frameworks that solve effective business problems. Responsibilities also include analyzing large data sets and producing actionable insights that help clients improve their performance and drive growth.

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What qualifications are necessary for the Director position in Visa Consulting and Analytics?

To qualify for the Director role in Visa Consulting and Analytics, candidates typically need a strong background in strategy consulting, data analytics, and the payments industry. A successful candidate will demonstrate self-motivation, detail orientation, and the ability to develop strategic relationships. Familiarity with merchant acquiring and the ability to manipulate large data sets for insights are also crucial. Candidates should be able to lead high-impact solutions and strategic discussions effectively.

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How does the Director, Visa Consulting and Analytics role impact Visa's growth?

The Director role in Visa Consulting and Analytics plays a critical role in driving Visa's growth by developing initiatives that promote sustainable and profitable relationships with merchant acquirers. By leading consulting initiatives that focus on customer acquisition, retention, and profitability enhancement, the Director helps to shape solutions that directly influence Visa's revenue and brand preference in the market.

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What is the working environment like for a Director at Visa?

The working environment for a Director at Visa is dynamic and collaborative. This hybrid position allows for flexibility in working from home and in-office days. You'll partner with peers across various functional areas, drawing on the breadth of Visa's resources to execute projects. The atmosphere encourages strategic thought leadership and fosters impactful solutions, making it a great place to thrive and develop professionally.

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What growth opportunities exist for Directors at Visa?

Directors at Visa Consulting and Analytics have numerous growth opportunities, both personally and within the organization. By leading impactful projects and engaging with key partners, Directors can expand their professional network and enhance their strategic skill set. Moreover, Visa's commitment to fostering development means there are continuous learning programs and leadership development initiatives to support career advancement.

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Common Interview Questions for Director, Visa Consulting and Analytics, Merchant Acquiring and Processing
Can you explain your experience with data analysis in consulting?

In answering this question, highlight specific examples of how you've analyzed data to inform strategic recommendations or client solutions. Be prepared to detail the methods you used for data manipulation and the impact your insights had on business decisions.

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Describe a high-impact consulting project you led that involved merchant acquiring.

When responding, provide a concise overview of the project scope, your specific role, and the results achieved. Emphasize how your leadership directly contributed to the enhancements in profitability or customer engagement for the client.

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How do you prioritize multiple projects with competing deadlines?

Talk about your approach to project management, including tools or techniques you use to prioritize tasks effectively. Illustrate this with past experiences where you successfully managed competing timelines while meeting client expectations.

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What strategies do you employ to build and maintain client relationships?

Address your relationship-building strategies, such as regular communication, understanding client needs, and showing value through insights. Use specific examples to demonstrate your ability to create lasting partnerships.

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How do you stay current with trends in the payments industry?

Share your methods for staying informed, whether through industry publications, networking, or attending conferences. Emphasize any specific trends or innovations that you believe are pivotal to the consulting landscape.

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Can you provide an example of how you addressed a significant client challenge?

In this answer, focus on a particular challenge, your strategic approach to solving it, and the eventual outcome. Highlight your problem-solving skills and the value you added to the client.

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What role does data-driven decision-making play in your consulting practices?

Discuss your belief in the importance of data-driven decision-making and give examples of how you've used analytics in your consulting work to shape business strategies for clients.

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How would you approach client engagement and communication?

Outlining your communication strategy is essential. Emphasize the significance of clear, proactive communication, and provide examples of how you've successfully engaged clients throughout a consulting project.

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What tools and methodologies do you prefer for project management?

Mention specific tools and methodologies you find effective in managing projects, like Agile or Scrum, and explain how they help in streamlining workflows, collaborating with teams, and delivering results efficiently.

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What motivates you to work in consulting within the payments industry?

Share your passion for the payments industry and consulting. Discuss how helping clients achieve their goals through financial insights and strategies fulfills your professional aspirations and drives your motivation.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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