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Issuing Specialist Seller - job 13 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

At our vibrant Wilmington office, we’re excited to bring on board an Issuing Specialist Seller who can elevate our sales efforts to new heights. This is not just any sales position; it's a chance to lead within the fast-paced financial services and FinTech arena. As an Issuing Specialist Seller, you will weave through intricate organizations and deliver tailored financial solutions that meet the nuanced needs of our Issuers. You’ll collaborate with a dynamic mix of internal teams—like Product Management and Marketing—to channel our innovative Visa solutions effectively to prospective clients. Your role is pivotal in not just meeting but exceeding our Issuing Solutions revenue targets. You’ll be engaging with top-tier clients, identifying their challenges, and crafting bespoke solutions while actively promoting Visa's strengths in the payments ecosystem. Moderate travel is a given for this position, as you’ll attend critical client meetings and conferences. If you hold a wealth of experience in this industry and have a knack for building relationships, then you might just be the perfect fit for our dedicated team. With a proactive and client-focused approach, together we can uplift everyone, everywhere by being the best way to pay and be paid.

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the key responsibilities of an Issuing Specialist Seller at our company?

As an Issuing Specialist Seller, you will be primarily responsible for understanding the intricate payments ecosystem and addressing the specific needs of FinTech issuers. You will actively prospect, negotiate, and close opportunities within your assigned territory while collaborating with various internal teams to develop tailored sales strategies.

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What experience is required for the Issuing Specialist Seller position?

Candidates for the Issuing Specialist Seller role should have substantial experience in the financial services and FinTech sectors, particularly with Issuers and Program Managers. Experience in navigating complex organizations and a background in sales solutions is crucial for success in this position.

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What is the work environment like for an Issuing Specialist Seller at our company?

The Issuing Specialist Seller role is hybrid, allowing flexibility between remote work and in-office collaboration. Team members are expected to work in the office 2-3 days a week, promoting a balance of personal productivity and collaborative synergy.

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How does the Issuing Specialist Seller role contribute to Visa's growth?

In the Issuing Specialist Seller position, you will play a vital role by identifying potential clients, cultivating strategic relationships, and ultimately driving revenue growth through tailored Visa solutions. Your contributions will help elevate Visa's presence in the market and foster lasting partnerships with clients.

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Can you describe the importance of cross-functional collaboration for the Issuing Specialist Seller?

Cross-functional collaboration is essential for the Issuing Specialist Seller, as working closely with teams such as Product Management, Client Services, and Marketing enables you to deliver comprehensive solutions that address client needs. This teamwork allows for the continual enhancement of our sales strategies and the overall client experience.

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Common Interview Questions for Issuing Specialist Seller
What strategies do you use to identify and approach potential clients as an Issuing Specialist Seller?

When identifying potential clients, I focus on researching market trends and analyzing which organizations fit Visa's ideal client profile. I also leverage my existing networks and utilize tools like LinkedIn to connect with decision-makers, ensuring my approach is personalized and relevant.

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How do you ensure high levels of client satisfaction in your sales process?

Client satisfaction begins with thorough understanding. I make it a priority to communicate regularly with clients, providing insights and proactively following up to ensure that their needs are being met and any concerns are addressed promptly.

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Can you discuss a time when you turned a challenging client relationship into a successful partnership?

In a previous role, I dealt with a client initially resistant to change. By actively listening to their concerns and demonstrating how our solutions could specifically address their pain points, I was able to build trust and ultimately transform the relationship into a long-term, successful partnership.

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What do you believe are the key components of a successful sales proposal?

A successful sales proposal must clearly articulate the client's challenges while showcasing how our solutions offer tangible benefits. It should also include compelling visuals, case studies, and data to support our claims and resonate with the client's specific needs.

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How do you stay informed about trends and challenges in the FinTech industry?

I prioritize continuous learning by subscribing to industry publications, attending webinars, and participating in networking events. Engaging with peers and industry leaders also provides valuable insights into evolving trends and challenges.

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How do you motivate yourself when facing sales obstacles?

I view obstacles as opportunities for growth. I maintain a positive mindset by reminding myself of past successes, setting smaller achievable goals, and collaborating with my team for support and fresh perspectives.

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What role does technology play in your sales strategy?

Technology is crucial; I leverage CRM tools like Microsoft Dynamics to track sales activities and client interactions. Additionally, I use analytics tools to gain insights into market trends, which informs my strategies and presentations for clients.

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How do you handle objections from potential clients during the sales process?

Handling objections requires active listening and empathy. I strive to understand the underlying concerns driving the objection and address them with thoughtful responses, often providing additional context or data to reassure the client.

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Describe your experience with cross-functional teams and how it impacts your sales success.

Working with cross-functional teams is key for me; collaboration ensures that I have diverse input that can enhance our offerings. It also streamlines communication with clients by aligning my sales approach with their needs and expectations.

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What is your approach to closing a deal as an Issuing Specialist Seller?

My approach to closing revolves around understanding the client's unique needs and movement towards a solution. I focus on highlighting how our partnership will provide value and follow up actively as it draws closer to the finish line to address any last-minute hesitations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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