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Issuing Specialist Seller: National - job 1 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$120000 / YEARLY (est.)
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$90000K
$150000K

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What You Should Know About Issuing Specialist Seller: National, Visa

Join National as an Issuing Specialist in Wilmington, where you'll navigate the exciting world of financial services and play a pivotal role in facilitating solutions for Tier 1 Issuers. We're looking for someone with a rich background in the payments ecosystem and a flair for understanding the intricate challenges issuers face. This position is not just about sales; it's about building relationships and providing valuable insights tailored to each client's unique needs. You will collaborate with diverse teams across the company, ensuring a seamless experience from prospecting to closing deals. You'll actively engage with key decision-makers, delivering impactful presentations and proposals that showcase Visa's innovative solutions. Enjoy a hybrid work environment that balances remote work with the vibrant energy of the office, as you travel to attend client meetings, conferences, and partner events. If you're ready to make a significant impact in the world of issuing solutions while growing your career with a supportive and dynamic team, we want to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What responsibilities does the Issuing Specialist have at National?

The Issuing Specialist at National is tasked with understanding the payment ecosystem and identifying client needs. Responsibilities include developing relationships with issuers, actively prospecting, negotiating, and closing sales opportunities, and collaborating with cross-functional teams to improve client experiences.

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What qualifications are required for the Issuing Specialist position at National?

National seeks candidates with significant experience in financial services, particularly with Tier 1 Issuers. A deep understanding of the payments ecosystem, strong negotiation skills, and a proven track record in sales are essential for the Issuing Specialist role.

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How important is collaboration for the Issuing Specialist role at National?

Collaboration is crucial for the Issuing Specialist at National. You'll work closely with various departments, including Sales Operations, Product Management, and Client Services, to ensure that client needs are met and that proposals highlight Visa's solutions effectively.

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What type of travel is expected for the Issuing Specialist at National?

As an Issuing Specialist at National, moderate to extensive travel is expected. This travel will facilitate attendance at client meetings, conferences, and partner events, allowing you to foster relationships and understand client needs directly.

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What does the hybrid work model look like for the Issuing Specialist position at National?

The Issuing Specialist position at National follows a hybrid work model, where you will alternate between remote work and spending 2-3 days a week in the office. This arrangement promotes flexibility while ensuring you stay closely connected with your team and clients.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience in the financial services industry relevant to the Issuing Specialist role?

Highlight specific roles or projects where you engaged with Tier 1 Issuers. Discuss your understanding of their needs, challenges, and how your contributions led to successful outcomes.

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How do you approach prospecting for new clients in the Issuing space?

Outline your strategy for identifying high-potential clients, leveraging market research, and utilizing your network to make connections. Provide examples of successful client acquisition.

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What techniques do you use to negotiate deals successfully?

Discuss your negotiation style, emphasizing the importance of understanding client needs and being flexible. Share a story where you navigated complex negotiations to close a deal.

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Explain how you would work with cross-functional teams as an Issuing Specialist.

Describe your collaborative style and provide examples of previous experiences where you coordinated with different teams (like Product Management or Sales Operations) to achieve a common goal.

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What strategies do you utilize to maintain high levels of client satisfaction?

Emphasize proactive outreach, regular follow-ups, and tailoring solutions to client issues. Relate this to how it has positively impacted client relationships in your past roles.

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How do you stay updated on emerging trends in the payments ecosystem?

Discuss your methods for continuous learning, such as attending industry conferences, subscribing to relevant publications, and networking with industry professionals to stay informed on developments that may impact your clients.

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Describe a time when you led a successful sales strategy targeted at Issuers.

Share a specific example, detailing the strategy, the challenges you faced, and the innovative solutions that resulted in successful sales outcomes.

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How would you identify client's complex challenges in the Issuing sector?

Explain your analytical approach, focusing on gathering data, understanding regulatory changes, and directly engaging with clients to assess their unique situations.

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What sales tools do you find most beneficial for achieving targets as an Issuing Specialist?

Discuss the tools you are proficient with, such as CRM systems like Microsoft Dynamics, and how they assist in tracking progress, understanding market trends, and managing client relationships.

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How would you handle a situation where a client is dissatisfied with Visa's solutions?

Describe your approach to listening to the client’s concerns, addressing their needs promptly, and working collaboratively with internal teams to provide a modified solution that meets the client’s expectations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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