Issuing Specialist Seller: National - job 33 of 40

The Issuing Specialist at National is responsible for actively prospecting, qualifying, negotiating, and closing opportunities with Tier 1 Issuers. This role requires a deep understanding of the payment ecosystem and the needs of Issuers, along with collaboration with cross-functional teams to create effective sales strategies and ensure high client satisfaction through insightful outreach.

To be an ideal candidate for the Issuing Specialist role at National, you should have significant experience in financial services, particularly with Tier 1 Issuers. Strong skills in sales negotiation, relationship management, and a thorough understanding of payment solutions and emerging trends are essential, along with the ability to work collaboratively with various teams.

The Issuing Specialist at National ensures client satisfaction through proactive outreach, providing relevant insights, and maintaining regular follow-ups. By building relationships with key decision-makers and understanding their unique challenges, the Specialist positions Visa's solutions as indispensable tools for success, fostering long-term client loyalty.

The hybrid work model for the Issuing Specialist role at National allows you to split your time between remote work and our Wilmington office. Employees are expected to work on-site 2-3 days a week, as determined by leadership, while enjoying the flexibility that a hybrid setup provides, ensuring a balanced work-life dynamic.

As an Issuing Specialist at National, you will collaborate with various internal teams, including Sales Operations, Product, Strategy, Client Services, and Marketing. This collaboration is crucial in understanding market feedback, preparing proposals, and executing sales strategies that effectively address client needs and enhance overall service delivery.

In answering this question, highlight your knowledge of the payment ecosystem, focusing on the specific needs and operations of Issuers. Discuss the importance of understanding market trends and regulatory changes, and how this knowledge can help tailor solutions that effectively address client challenges.

Explain your strategy for identifying high-potential Issuers by researching emerging sectors and networking within financial services. Emphasize the importance of building relationships and understanding client pain points to effectively tailor your sales approach.

Share specific examples of how you've successfully built engaging presentations that showcase solutions, emphasizing your ability to tailor content to meet client needs. Discuss the importance of narrative and visual aids in effectively communicating value.

Discuss how proactive communication and regular follow-ups are key to keeping clients informed and engaged. Highlight your proactive problem-solving skills and the importance of understanding client challenges to ensure their needs are consistently met.

Describe your organizational strategies, such as using prioritization grids or planning tools, to manage time effectively across various accounts. Highlight your experience in balancing urgent client needs with long-term relationship development.

Share a specific instance where you successfully negotiated a deal, detailing your preparation, the negotiation process, and the outcome. Emphasize the skills you used, such as active listening and adaptability during discussions.

Explain that collaboration is crucial for successful outcomes, as it enables knowledge sharing and the development of comprehensive solutions. Discuss specific examples of cross-functional teamwork from past experiences that led to positive results.

Discuss your methods for staying updated on industry trends, such as following relevant news outlets, participating in professional groups, or attending webinars and conferences to expand your knowledge and network.

Share your approach to qualifying leads, such as asking insightful questions, understanding their specific needs, and assessing their readiness to buy. Highlight how this process helps in prioritizing your sales efforts effectively.

In your response, express your enthusiasm for National's mission and values, particularly how they align with your professional goals. Talk about your passion for financial services and the impact you hope to make in this role.