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Issuing Specialist Seller: National - job 17 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Are you passionate about the financial services industry and eager to drive innovation in payments? Join National as an Issuing Specialist in Wilmington, where you'll play a pivotal role in our sales team. As an Issuing Specialist, you'll draw on your extensive experience with Tier 1 Issuers to navigate complex organizations and pitch our tailored solutions effectively. Your understanding of the payments ecosystem will help identify emerging trends and operational challenges that Issuers face today. You will actively engage with cross-functional teams including sales operations and client services, ensuring that we meet client needs head-on. Whether it's structuring compelling proposals or offering valuable insights during client meetings, your efforts will directly contribute to our goal of providing the best solutions possible. Expect to build lasting relationships with key decision-makers in the issuer domain while traveling for conferences and partner events. The position combines a dynamic remote work setup with office time, allowing for a flexible yet collaborative work environment. We're excited to see how your expertise can help elevate our services and ultimately improve the payment experience for everyone involved.

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What qualifications do I need to apply for the Issuing Specialist position at National?

To be considered for the Issuing Specialist role at National, candidates should have significant experience in the financial services sector, particularly with Tier 1 Issuers. A deep understanding of the payments ecosystem, including knowledge of Visa's solutions and their application for Issuing clients, is essential. Additionally, strong interpersonal skills for relationship-building with decision-makers, as well as experience in complex sales environments, are vital.

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What are the main responsibilities of the Issuing Specialist role at National?

The primary responsibilities of the Issuing Specialist at National involve demonstrating expertise in the payments ecosystem, actively prospecting, negotiating, and closing sales opportunities with Issuing clients. You'll also collaborate closely with various internal teams to create compelling sales materials and ensure exceptional client satisfaction through strategic engagement and follow-ups.

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Is travel a requirement for the Issuing Specialist role at National?

Yes, the Issuing Specialist position at National requires moderate to extensive travel. This travel is crucial for attending client meetings, conferences, and partner events, allowing you to connect with key stakeholders and promote our innovative Issuing solutions directly.

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What is the expected work environment for the Issuing Specialist at National?

The Issuing Specialist role at National is a hybrid position, allowing employees to work both remotely and in-office. You'll be expected to be in the office 2-3 days a week based on business needs, providing a balanced work environment that fosters collaboration with your colleagues while offering flexibility.

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What key sales strategies should I develop for the Issuing Specialist position at National?

In your role as an Issuing Specialist at National, you'll need to develop and execute tailored sales strategies that directly address the unique challenges faced by Issuers. Understanding client pain points, leveraging Visa's capabilities, and collaborating with cross-functional teams will be critical in crafting compelling proposals and ensuring client success.

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Common Interview Questions for Issuing Specialist Seller: National
Can you explain your experience with Tier 1 Issuers as an Issuing Specialist?

In your response, focus on specific examples where you've successfully navigated complex organizations, highlighting how you established relationships with key decision-makers and generated positive results for past employers.

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How do you stay current with emerging trends in the payments ecosystem?

Share your sources for industry news and trends, such as following relevant publications, attending webinars, or participating in professional networks. Explain how you apply this knowledge in your sales strategies.

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Describe a time when you had to negotiate a challenging deal.

Use this question to showcase your negotiation strategies and outcome. Focus on your approach to understanding the client's needs and how you aligned those with your company's offerings.

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How would you handle a situation where a client is unhappy with our solutions?

Focus on your ability to listen, understand the client's concerns, and communicate effectively. Provide an example of your approach to resolving conflicts and maintaining strong client relationships.

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What metrics do you think are essential for tracking success in the Issuing Specialist role?

Discuss key performance indicators such as sales volume, client retention rates, and satisfaction scores, emphasizing how you would use these metrics to enhance your strategies and client engagement.

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How do you approach collaboration with cross-functional teams?

Emphasize your belief in the value of teamwork and communication. Provide examples of how you've effectively partnered with marketing, product development, or other departments to achieve common goals.

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What sales methodologies have you found most effective in your career?

Discuss specific sales methodologies you've employed and why you found them effective. Relate these methodologies to the responsibilities of the Issuing Specialist role, such as value-based selling.

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What is your strategy for identifying high-potential clients?

Describe your criteria for evaluating potential clients based on market research, referrals, and previous engagement histories, and explain how you track these prospects within your sales pipeline.

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Can you provide an example of how you used feedback to improve a sales strategy?

Share a relevant example where you've utilized client or market feedback to refine your approach, demonstrating your adaptability and focus on continuous improvement in your sales tactics.

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How would you approach developing new sales collateral for our Issuing solutions?

Discuss your experience in creating sales materials by collaborating with cross-functional teams to collect insights and ensure that the collateral effectively communicates the value of your offerings to potential clients.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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