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Issuing Specialist Seller: National - job 2 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Are you a seasoned professional in the financial services industry looking for your next exciting challenge? National is seeking an Issuing Specialist based in Wilmington who can hit the ground running as part of our dynamic team. As an Issuing Specialist, your primary role will revolve around understanding and addressing the needs of Tier 1 Issuers while showcasing Visa's innovative solutions tailored for this unique market. Your experience navigating complex organizations will be invaluable as you prospect, qualify, and build relationships with key decision-makers. But the role goes beyond just selling; it focuses on collaboration across various teams, including Sales Operations, Product Management, and Marketing, ensuring that our client engagements are not only successful but also provide immense value to our customers. You’ll have the opportunity to travel for client meetings, conferences, and other essential events, enhancing our presence in the market. If you are passionate about leading from the front and eager to engage with clients on a deeper level, then this is the perfect opportunity for you. Let’s create solutions that uplift everyone, everywhere, together. Join National and make a significant impact in the payment ecosystem today!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the qualifications needed for the Issuing Specialist role at National?

To thrive as an Issuing Specialist at National, candidates should have extensive experience in the financial services industry, particularly with Tier 1 Issuers. A strong understanding of the payments ecosystem is essential, along with the ability to navigate complex organizational structures. Skills such as client relationship management, sales strategy execution, and cross-functional collaboration will be key to achieving success in this role.

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What are the main responsibilities of an Issuing Specialist at National?

The primary responsibilities of an Issuing Specialist at National include actively prospecting and cultivating relationships with high-potential Issuing clients. You'll be tasked with ensuring client satisfaction, preparing engaging sales materials, structuring and closing deals, and collaborating with various internal teams to enhance client experiences. Excellence in communication and a proactive approach to market insights will be crucial.

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How does the hybrid working model work for the Issuing Specialist position at National?

The Issuing Specialist position at National adopts a hybrid working model, allowing for flexibility between remote work and in-office presence. Employees will generally work from the office 2-3 days a week based on leadership guidance and business needs. This model promotes a balance between collaboration and independence, ensuring effective team dynamics and client engagement.

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What does success look like for an Issuing Specialist at National?

For an Issuing Specialist at National, success is often measured by your ability to achieve booking and revenue targets through new client acquisition and the growth of existing relationships. Additionally, your collaborative work with Account Executives to implement effective strategies that meet client needs will also be a vital indicator of success in this role.

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What kind of travel is expected for the Issuing Specialist position at National?

The Issuing Specialist role at National involves moderate to extensive travel. This includes attending client meetings, conferences, and partner events. Travel is essential for building relationships and showcasing Visa's solutions directly to clients, thereby facilitating stronger engagement and outcomes in the field.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your previous experience working with Tier 1 Issuers?

When answering, focus on specific instances where you've successfully navigated challenges with Tier 1 Issuers, outlining the solutions you provided and the impact of your work. Highlight your understanding of their unique needs and how you tailored your approach to meet those needs.

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How do you approach building relationships with key decision-makers?

Share your strategy for identifying decision-makers and how you initiate contact. Discuss the importance of understanding their business challenges and how you adapt your messaging to resonate with their goals, ultimately fostering stronger relationships.

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What strategies do you use for prospecting new clients?

Explain your methods of researching potential clients, identifying their pain points, and qualifying leads. Provide examples of successful strategies you've implemented in the past, detailing any tools or systems you rely on to streamline your prospecting efforts.

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How do you ensure client satisfaction after closing a deal?

Discuss the importance of follow-up, regular communication, and being proactive about gathering feedback. Share specific techniques or tools you use to monitor client satisfaction and address concerns promptly.

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What techniques do you use for successful negotiations?

Provide examples of your negotiation tactics that lead to win-win outcomes. Discuss how you prepare for negotiations, the importance of understanding client needs, and any successful outcomes that demonstrate your negotiation abilities.

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Can you give an example of a challenging sales situation and how you overcame it?

Share a story illustrating a specific challenge you faced, such as a tough competitor or a resistance from a client, and how you creatively navigated the situation. Detail the strategies that led to a positive outcome.

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How do you stay updated on industry trends and regulatory changes?

Discuss your approach to research, including the resources you rely on, such as industry publications, webinars, and networking with professionals. Highlight any ongoing learning initiatives you undertake to remain knowledgeable about shifts in the payments landscape.

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What is your experience with sales tracking tools like Microsoft Dynamics?

Elaborate on your familiarity with Microsoft Dynamics or similar tools, including how you've used them to manage sales activities, track progress, and analyze market trends. Mention how these tools have enhanced your sales efficiency.

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How do you approach cross-functional collaboration within a sales team?

Illustrate your understanding of the importance of collaboration and how you've successfully worked with various departments, such as Product Management and Marketing. Share examples of projects where cross-functional teamwork led to improved client solutions.

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What motivates you in a sales role, especially in a complex industry like financial services?

Reflect on your intrinsic motivations, such as the thrill of closing deals, helping clients succeed, and the challenge of a competitive environment. Share how these factors drive your performance and passion for sales in the financial services space.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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