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Manager - job 17 of 22

Visa U.S.A. Inc., a Visa Inc. company, needs a Manager (multiple openings) in New York, NY to:

  • Support the Sales Enablement, business planning strategic initiatives of the North America (NA) Merchant Travel team.
  • Provide regular and ad hoc analytics and reporting support for travel client performance metrics and business development planning to expand client partnerships, drive sales and diversify revenue opportunities through client engagement.
  • Support sales/pipeline management reporting, including executive updates, weekly/quarterly tracking and annual goal progress.
  • Optimize and evolve in-house Salesforce Playbook management and coordination for the NA Merchant Travel team, aligning with the NA Merchant BPO team.
  • Coordinate and manage queries across Visa Dashboards to plan for current and potential client initiatives.
  • Build strong relationships with NA Merchant Travel AE leaders and influence decisions at the senior level. Collaborate with cross-functional teams, including Product, Analytics, Marketing, B2B,
  • Digital Partnerships, etc., to align on go-to-market and business development strategy for the Travel Vertical.
  • Collaborate with global and regional merchant strategy and solutions teams to share travel client best practices, analyses, and leverage product and analytic resources to drive efficiency and scalable results.
  • Develop rigorous research, competitive intelligence/monitoring, and travel industry landscape analyses to support vertical strategies.
  • Develop travel vertical and NA Merchant Sales & Acquiring (NA MS&A) learning channels that are both internal (to include weekly newsletters and quarterly learning series) and external (client webinar series, third-party industry conferences, etc.).
  • Support NA Merchant Travel vertical strategies, business development, and key initiatives.
  • Help manage the day-to-day project and team activities to meet project goals and timelines.
  • Understand travel client needs and industry trends, anticipate opportunities and challenges, collect and synthesize Account Executive feedback and recommend proactive measures to support accomplishing travel -vertical targets.
  • Support strategic framework and execution of key client and industry initiatives that influence internal decisions, and also directly support our clients.
  • Support content development for presentations / conferences / executive reviews/training documents.
  • Communicate recommendations in a clear, concise, and impactful way to senior level audience.
  • Support NA Travel Account Executives on client-facing initiatives and opportunities, on an ad hoc basis.
  • Develop and co-lead NA MS&A Client Engagement Strategy and cross-functional Initiatives including: developing foundational strategy, process guidelines, and framework for optimizing our NA MS&A client engagement activities, executing an insightful competitive landscape analysis, completing a cross-functional discovery analysis with relevant teams across Visa and synthesizing key opportunity insights, development of key metrics to measure client engagement strategy success, develop ROI measurement tools and value scoring of client engagement activities, developing a resource hub for our org including various toolkits, guidelines, and best practices, and launching a newly developed visual design strategy for NA MS&A.
  • Up to 15% domestic travel is required.
  • Position reports to the New York, New York office and may allow for partial telecommuting.

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Visa

At Visa U.S.A. Inc., a proud member of the Visa Inc. family, we're on the lookout for a passionate and driven Manager to join our New York, NY team. In this dynamic role, you’ll support the Sales Enablement and business planning initiatives for our North America Merchant Travel team. Your expertise will enable you to provide comprehensive analytics and reporting to track travel client performance and enhance business development efforts further. Collaborating closely with a variety of cross-functional teams, including Product, Analytics, and Marketing, you will help shape strategies that drive client partnerships and diversify our revenue streams. You will also be optimizing Salesforce Playbook management while ensuring we maintain strong, influential connections with our NA Merchant Travel account executives. You’ll be diving deep into industry research and competitive landscape analyses, sharing valuable insights that can propel our vertical strategies forward. Moreover, your natural communication skills will come in handy while developing impactful presentations and training materials for various audiences. You won’t just be managing projects—you will be leading and co-leading initiatives that elevate our client engagement efforts. With up to 15% domestic travel, this opportunity also allows for partial telecommuting, giving you the flexibility to balance work and life effectively. We can’t wait to meet like-minded individuals ready to contribute to the future of travel with Visa U.S.A. Inc.!

Frequently Asked Questions (FAQs) for Manager Role at Visa
What are the main responsibilities of a Manager at Visa U.S.A. Inc.?

As a Manager at Visa U.S.A. Inc., your primary responsibilities include supporting the North America Merchant Travel team's business planning initiatives, providing analytics for client performance metrics, optimizing Salesforce processes, and collaborating with global teams on strategic development. You'll play a crucial role in building relationships with account executives and managing project activities to achieve various goals.

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What qualifications are necessary for the Manager position at Visa U.S.A. Inc.?

Candidates for the Manager role at Visa U.S.A. Inc. should ideally have a strong background in analytics, project management, and business development, along with excellent communication skills. A knack for collaborating with cross-functional teams and experience in the travel industry will also be advantageous when applying for this position.

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How does the Manager role contribute to client partnerships at Visa U.S.A. Inc.?

The Manager role at Visa U.S.A. Inc. is vital for fostering strong relationships with travel clients. You will analyze client needs and provide insights that help drive business development strategies to strengthen partnerships, ensuring that both Visa and its clients achieve their objectives through collaborative efforts.

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What types of projects will a Manager at Visa U.S.A. Inc. lead?

As a Manager at Visa U.S.A. Inc., you will lead a variety of strategic initiatives, including developing client engagement strategies, managing project timelines, and creating resources for team members. You will also engage with external partners in producing webinars and participating in industry conferences, showcasing your leadership skills across different platforms.

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What are the opportunities for growth within the Manager position at Visa U.S.A. Inc.?

The Manager position at Visa U.S.A. Inc. offers numerous growth opportunities. You will have the chance to deepen your expertise in analytics and strategic planning, build a broad professional network, and take on leadership responsibilities. With Visa's commitment to professional development, you will find pathways to advance your career within the company.

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Common Interview Questions for Manager
Can you describe your experience with analytics and reporting?

Absolutely! In my previous role, I regularly analyzed client performance metrics to track business development progress. I utilized tools like Salesforce and Excel to create comprehensive reports that not only conveyed current performance but also identified areas for improvement and new opportunities.

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How do you prioritize tasks in a fast-paced environment?

I prioritize by assessing project urgency and impact. I typically list my tasks based on deadlines and the strategic importance to the overall business objectives. Additionally, I communicate with my team to ensure we're aligned and that I'm focusing on high-impact activities.

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What strategies do you use to build relationships with stakeholders?

Building relationships begins with understanding the stakeholders' needs and goals. I focus on open and transparent communication while being responsive and adaptable. I also aim to deliver value in my interactions by sharing relevant insights and collaborating on problem-solving.

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Can you give an example of how you contributed to a successful project?

Certainly! In my last position, I led a project to optimize our Salesforce Playbook. By collaborating with cross-functional teams, we identified gaps in our strategy, updated protocols, and implemented new training. The result was a 20% increase in team efficiency and smoother client engagements.

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Describe a time you faced a challenge and how you handled it.

When I encountered low engagement in our client webinar series, I took the initiative to research industry trends and gather feedback from clients. Using this data, I revamped the content strategy, which ultimately increased attendance and positive feedback significantly.

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How do you ensure effective communication with your team?

I believe in setting clear expectations and providing regular updates. I use collaborative tools for transparency and check-in frequently with my team. Additionally, I encourage an open-door policy where team members feel comfortable sharing their ideas and concerns.

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What role does competitive analysis play in your work?

Competitive analysis is crucial for identifying market gaps and understanding our positioning. I frequently analyze competitors' offerings and strategies to ensure we remain ahead in the market. Using this data helps inform our strategic initiatives and client engagement practices.

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How do you stay updated with industry trends related to travel?

I stay current by subscribing to industry publications, attending conferences, and participating in webinars. I also engage with professional networks on platforms like LinkedIn, where I can exchange insights with industry peers, keeping me well-informed of evolving trends.

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What tools and systems are you familiar with for project management?

I am proficient in various project management tools, including Asana and Trello, which help me organize tasks and timelines efficiently. Additionally, I utilize analytics platforms like Salesforce for tracking performance and reporting progress effectively.

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What is your approach to developing training materials?

When developing training materials, I start by identifying the audience's knowledge level and their needs. I then craft engaging and informative content, incorporating real-world examples and feedback mechanisms for continuous improvement. I also ensure the materials are accessible and easy to digest.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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