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Network Engineering Senior Manager - job 14 of 21

The Senior Manager of Network Engineering will partner with cross-functional teams to ensure network stability. The incumbent will provide technical engineering leadership and direction to drive innovation. They will also provides training, mentoring, coaching, and leadership for network engineers. The Senior Manager will maintain the strategy of the existing corporate office wired, wi-fi and remote access networks, including hardware and patching. The candidate should have the ability to work remotely and lead remotely to troubleshoot and resolve issues, collaborate with on shore and offshore users including multiple time zones across US, review and implement changes on the network, following Change management process, and have the ability to work after hours, nights, weekends and provide emergency response support when required.

Essential Functions:

  • Corporate MPLS, Direct internet access, LAN, WLAN and VPN network experience
  • Create and maintain service level agreements 
  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future needs 
  • Evaluate document issue resolution and analyzes trends for ways to prevent future occurrences. 
  • Develop, implement, and maintain policies, standards, procedures, and associated training plans for network resource administration and appropriate use. 
  • Implement and maintain best practices for corporate network asset management, including maintenance and inventory, life cycle management and related documentation. 
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network. 
  • Manage, in concert with the Cybersecurity team, and ensure effectiveness of security solutions including firewalls and intrusion detection systems. 
  • Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users 
  • Manage operational costs, conduct near- and long-term financial forecasts
  • Direct and administrate a contingent of network engineering staff and conduct performance reviews and corrective action. 
  • Organized and detail oriented with a strong technical acumen risk management.
  • Working knowledge of cloud technologies. 
  • Perform all other responsibilities and duties deemed necessary 
  • Focused on execution, delivery, and commitment to dates for all related network engineering projects.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Engineering Senior Manager, Visa

As the Network Engineering Senior Manager at our Austin office, you'll be at the forefront of our technical engineering initiatives, ensuring network stability across our operations. We're looking for a passionate leader who loves to collaborate with cross-functional teams to drive innovation while staying grounded in industry standards. Your role will involve mentoring and coaching our talented network engineers to enhance their skills and contribute to a thriving team culture. You'll oversee our corporate office's wired, wi-fi, and remote access networks, managing everything from hardware updates to comprehensive patching solutions. In this hybrid position, you’ll have the flexibility to work remotely, but participation in on-site operations 2-3 days a week will help foster relationships and provide necessary oversight. You will evaluate and implement networking changes following our change management process, working in concert with our Cybersecurity team to ensure robust security measures. Your expertise in corporate MPLS, LAN, and VPN will be pivotal as you strategize both short- and long-term plans to meet our organizational network capacity demands. Your communication skills will shine as you establish regular interactions with executives and stakeholders, keeping everyone informed of progress and developments. Join us in this dynamic role, where your contribution will pave the way for technological advancements and network excellence!

Frequently Asked Questions (FAQs) for Network Engineering Senior Manager Role at Visa
What responsibilities does the Network Engineering Senior Manager at our company have?

The Network Engineering Senior Manager is responsible for overseeing the stability of our corporate networks including wired, wi-fi, and remote access systems. This position involves providing leadership and mentorship to network engineers, implementing strategic plans for network capacity, managing compliance with service level agreements, and evaluating network issues.

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What qualifications are necessary to become a Network Engineering Senior Manager?

To qualify as a Network Engineering Senior Manager, candidates should have extensive experience in network management, especially in corporate MPLS, LAN, WLAN, and VPN technologies. A deep understanding of cloud technologies and cybersecurity best practices is essential, as well as strong leadership skills for coaching and mentoring staff.

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What type of work environment can the Network Engineering Senior Manager expect?

The Network Engineering Senior Manager role operates in a hybrid work environment, allowing for flexibility with remote work while also requiring in-person collaboration at the Austin office 2-3 set days per week. This balance promotes teamwork and efficiency while still allowing for remote problem-solving.

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How does the Network Engineering Senior Manager approach network security?

In collaboration with the Cybersecurity team, the Network Engineering Senior Manager is responsible for implementing and maintaining various security solutions, including firewalls and intrusion detection systems. A thorough understanding of risk management and the ability to analyze trends is crucial for preventing potential vulnerabilities.

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What are the key skills required for success in the Network Engineering Senior Manager position?

Success in this position requires strong technical acumen, detail-oriented organization skills, exceptional communication abilities, and the capacity to lead and manage a diverse team of network engineers. Proficiency in strategic planning for network resources, as well as operational cost management, is also vital.

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Common Interview Questions for Network Engineering Senior Manager
Can you describe your experience with corporate MPLS and LAN technologies?

When answering this question, be sure to cite specific projects or experiences where you implemented or managed MPLS or LAN solutions, emphasizing your role and any challenges you successfully navigated while delivering results.

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How do you prioritize tasks as a network engineering manager?

Discuss your approach to prioritizing network issues and project timelines, such as using project management tools, emphasizing effective communication, and aligning with business needs to manage resources efficiently.

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What strategies do you employ to mentor and coach junior engineering staff?

Highlight specific mentoring strategies you have successfully used, such as one-on-one training sessions, involving them in real-world projects, and fostering a culture of continuous learning within the team.

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How do you handle network outages or critical incidents?

Provide a structured approach to incident response, highlighting the importance of remaining calm under pressure, systematically troubleshooting problems, and effective communication with all stakeholders during the recovery process.

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What best practices do you follow in network asset management?

Discuss your experience with documenting network assets, lifecycle management, and the protocols you employ to ensure compliance with company policies and standards for network resource administration.

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How would you ensure alignment between the IT department and other business units?

Explain the importance of regular communication, cross-departmental meetings, and understanding stakeholder needs to ensure that IT services, including network management, align with broader business goals.

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What tools or software have you utilized for network management?

Mention specific network management tools you are familiar with, such as monitoring systems, configuration management software, or ITIL practices, and explain how they've benefited your previous networks.

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How do you keep up-to-date with industry trends and technological advancements?

Talk about your commitment to professional development through attending webinars, engaging in networking events, subscribing to industry publications, and participating in relevant certification programs.

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Describe a time when you had to implement a change in the network environment. What was your approach?

Illustrate the steps you took, from identifying the need for change, getting buy-in from stakeholders, managing the implementation, documenting the process, to addressing any unforeseen challenges.

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How do you measure the effectiveness of a network engineering team?

Discuss the key performance indicators (KPIs) you use to evaluate team performance, such as incident response times, network uptime, project completion rates, and the overall satisfaction of stakeholders.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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