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PayOps Analyst - job 4 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About PayOps Analyst, Visa

Join Visa Payments Ltd as a PayOps Analyst in sunny Miami, where you'll play a pivotal role in the world of payment processing! In this exciting and dynamic position, you'll be responsible for executing and completing payment tasks, managing liquidity, and handling exceptions with finesse. Our Payment Operations team ensures that all payments are processed timely and accurately, supporting our vast network of partners while never being client-facing. On a daily basis, you'll get to approve various payment types such as Faster Payments, SWIFT international payments, and ACH domestic transactions. You'll be at the heart of liquidity management, making sure incoming liquidity is handled swiftly. We value a proactive approach, so being able to investigate payment exceptions and collaborate with our partners to resolve any issues is crucial. You'll also get to dive deep into our payments platform, continuously striving to improve processes and workflows. Time management is key, as you'll balance your tasks effectively to meet deadlines and keep everything running smoothly. We encourage you to share improvement ideas in collaboration with your team lead or manager. This role is hybrid, giving you the flexibility to balance your time between the office and remote work. So, if you're passionate about payments and looking for an opportunity to grow your career, we’d love to hear from you!

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What does a PayOps Analyst at Visa Payments Ltd do?

A PayOps Analyst at Visa Payments Ltd is responsible for overseeing payment processing, liquidity management, and resolving payment exceptions. This role involves approving various payment types, managing incoming liquidity, and collaborating with network partners to ensure efficient payment operations.