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People Advisor, Manager - job 28 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

At Visa, we're on the lookout for a dynamic People Advisor, Manager to join our Global People Advisors team in Austin. This isn't just any HR role; it's a pivotal position that melds strategic insight with the personal touch that makes a real difference in our workplace culture. As a People Advisor, you'll be the go-to mentor for our People Leaders, guiding them through all things people-related—from talent development to performance management and everything in between. You'll play a vital part in transforming Visa's People Team by coaching empathetic leaders and ensuring they embody our core Leadership Principles. Your analytical skills will shine as you interpret data, helping drive informed decisions that enhance employee engagement and operational excellence. In this hybrid role, you’ll collaborate with cross-functional partners to design best-in-class people initiatives and tackle issues as they arise. If you’re passionate about people, data-driven strategies, and creating a positive workplace environment, we want to hear from you. Join us at Visa, where your insights can shape the future of our team and impact our success.

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What responsibilities does a People Advisor, Manager have at Visa?

As a People Advisor, Manager at Visa, you will be responsible for a wide array of essential functions. This includes coaching and guiding People Leaders on performance management, talent development, and conflict resolution. You'll also provide analytics and insights that drive informed business decisions, ensuring operational excellence in data management. Moreover, your role will involve partnering with various Centers of Excellence to deliver exceptional people initiatives that enhance employee experience, all while contributing to the transformation of Visa's People Team.

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What qualifications are required for a People Advisor, Manager at Visa?

Visa seeks candidates with a strong background in HR or people management for the People Advisor, Manager role. Essential qualifications include experience in coaching and developing leaders, a solid understanding of performance management practices, and the ability to interpret data for strategic decision-making. Moreover, strong interpersonal skills and empathy are crucial, as you'll be working closely with People Leaders to facilitate effective team management and conflict resolution.

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How does the People Advisor, Manager contribute to employee engagement at Visa?

In the role of People Advisor, Manager at Visa, you'll play a crucial role in fostering employee engagement. By guiding People Leaders in the annual talent management review and performance management processes, you help create a culture where employees feel valued and empowered. Your responsibility to coach empathetic leaders ensures that team members receive the support they need, ultimately enhancing their overall experience and satisfaction within the organization.

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What type of work environment can a People Advisor, Manager expect at Visa?

As a People Advisor, Manager at Visa, you can expect a hybrid work environment that balances remote work with in-office collaboration. This flexible arrangement allows for effective communication and teamwork while accommodating the individual needs of employees. Emphasizing a client-centric mindset, the work environment encourages creativity and strategic thinking, all contributing to Visa's mission of enhancing the employee experience.

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How important is data analysis in the People Advisor, Manager role at Visa?

Data analysis is a critical component of the People Advisor, Manager role at Visa. You will be responsible for interpreting various data sets to provide insights that inform crucial business decisions within the People Team. This data-driven approach not only ensures operational excellence but also helps identify trends and areas for improvement in employee engagement and talent development initiatives.

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Common Interview Questions for People Advisor, Manager
Can you describe your experience with talent development as a People Advisor?

When answering this question, highlight specific instances where you have successfully coached leaders in talent management, including strategies you've implemented to support individual growth and development. Use metrics or outcomes to illustrate the effectiveness of your approach.

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How do you handle performance management discussions with leaders?

Discuss your approach to providing constructive feedback while ensuring it aligns with company policies and procedures. Emphasize your ability to foster open communication and a supportive environment, allowing leaders to feel comfortable addressing performance issues.

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Describe a time when you resolved a conflict between employees and management.

Share a concrete example where you effectively mediated a conflict. Outline the steps you took to understand both sides, how you facilitated the conversation, and the outcome that resulted in a positive resolution.

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What strategies do you use for data interpretation in HR?

Talk about specific analytical tools or techniques you use to analyze HR data. Discuss how you translate data into actionable insights that can aid in decision-making within the People Team, and give an example of how this has benefitted your previous workplace.

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How do you ensure leaders align with company culture and values?

Explain your approach towards coaching and mentoring leaders on company culture. Discuss how you assess whether individuals embody the company’s values and share any specific initiatives you’ve implemented to reinforce alignment.

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What role do you see analytics playing in improving employee experiences?

Highlight the importance of using analytics to identify certain employee satisfaction metrics or trends. Provide an example of how data-driven insights have led to tangible improvements in the employee experience in a previous role.

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How do you keep up with legislative changes affecting HR policies?

Emphasize your commitment to ongoing education and staying updated with HR compliance matters. Discuss specific resources, networks, or training methods you utilize to ensure that you remain informed on relevant legislative changes.

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What leadership qualities do you think are essential for a People Advisor?

Identify key leadership qualities, such as empathy, effective communication, and strategic thinking. Illustrate how you embody these traits in your work and how they contribute to the success of the People Team.

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How do you manage competing priorities in a hybrid work environment?

Share your strategies for effective time management and prioritization, highlighting any tools or methodologies you use, such as Agile or Kanban, to maintain productivity. Give examples of how you’ve successfully navigated priorities in past roles.

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Why do you want to work as a People Advisor, Manager at Visa?

Connect your personal values and career ambitions with Visa's mission and culture. Express your excitement about contributing to a global team and how your background aligns with Visa’s goals of transforming the employee experience through innovative people practices.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11655 jobs
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Full-time, hybrid
DATE POSTED
April 15, 2025

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