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Product Analyst, Unified Directory - job 8 of 19

You will step into a pivotal role driving a foundational Visa platform, where innovation and technological advancement are at the forefront of our mission. In this position, you will lead and shape the future of Visa’s unified directory, ensuring continued security and seamless customer experience across all use cases and credential types. The platform service you will be managing touches nearly every Visa cardholder and every Visa client and supports many other core services across Visa internally. This role is critical to position Visa to be the best way to pay in all digital environments. Drawing on strong background working with technical data products, you would work closely with your partners in technology and architecture to do the required research and drive requirements and backlog for the product. 

The ideal candidate will work with minimal guidance in a fast-paced, ambiguous work environment, and will have the ability to independently translate high-level guidance into detailed product requirements using a data-driven approach. The role requires an individual who can operate effectively in hands-on environments, take ownership of tasks, and deliver results without constant supervision. Analytical skills, technical acumen, and the ability to collaborate efficiently with technology partners are essential. The candidate should understand data products, be able to work with architects and developers to provide detailed product requirements, solve problems creatively, and analyze data to derive insights and make informed decisions.

Responsibilities:

  • Lead the product roadmap and requirements for the Unified Directory: Define a compelling roadmap that enhances credential enrollment and retrieval, improves reliability, and builds critical infrastructure with clear benefits to our end clients and customers
  • Define the requirements for ever evolving data model for Unified Directory
  • Product Delivery: Ensure the Directory is flexible, modular, and future proof to new data elements and experience use case it must serve.
  • Define and track key success metrics for Unified Directory.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights.
     

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Unified Directory, Visa

As a Product Analyst for Unified Directory at Visa in Ashburn, you'll play a pivotal role in shaping the future of one of our foundational platforms. Your journey with us starts as you lead initiatives that enhance security and ensure a seamless customer experience across various use cases and credential types. Managing our unified directory isn't just about technology; it's about touching the lives of nearly every Visa cardholder and client, making your contribution essential to our mission of being the best way to pay in all digital environments. In this role, you will collaborate closely with technology partners to translate high-level guidance into actionable product requirements using an innovative, data-driven approach. We're looking for someone who thrives in fast-paced, ambiguous environments and can take ownership of tasks to deliver results with minimal supervision. Your analytical skills and technical acumen will shine as you define a compelling product roadmap that improves credential enrollment and enhances the reliability of our services. Developing relationships with data governance, legal, and privacy teams will be key in understanding the treatment of data across different markets. You'll also summarize insights for diverse audiences, making complex data relatable. If you are ready to drive the future of our Unified Directory and make a real impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Analyst, Unified Directory Role at Visa
What responsibilities does a Product Analyst at Visa for Unified Directory have?

The Product Analyst at Visa for Unified Directory is tasked with leading the product roadmap, defining requirements for an evolving data model, and ensuring product delivery aligns with business goals. This includes working closely with stakeholders, summarizing data insights for various audiences, and collaborating with data governance teams to understand data rights across markets.

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What qualifications are needed for a Product Analyst position at Visa?

A successful Product Analyst at Visa should possess strong analytical skills, technical acumen, and experience with data products. Candidates should be comfortable working in a fast-paced environment and translating high-level guidance into detailed product requirements. Familiarity with collaborating with architects and developers is essential for effective delivery.

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How does a Product Analyst at Visa contribute to the Unified Directory's success?

The Product Analyst contributes significantly by defining and tracking the key success metrics for the Unified Directory. By leading the product roadmap and articulating clear requirements, they ensure that the directory meets the needs of Visa clients and evolves with changing market demands, thereby enhancing overall customer experience.

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Is a hybrid work environment available for the Product Analyst role at Visa?

Yes, the Product Analyst position for Unified Directory at Visa is a hybrid role. The expectation of days in the office will be confirmed by your hiring manager, offering a blend of remote and in-office collaboration for greater flexibility.

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What kind of team dynamics can a Product Analyst expect at Visa?

At Visa, a Product Analyst can expect a collaborative team environment where communication with various stakeholders across geographical regions is key. Working with both technical and non-technical teams fosters innovation and allows for diverse insights and solutions, enhancing the Unified Directory's capabilities.

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Common Interview Questions for Product Analyst, Unified Directory
How do you approach developing a product roadmap as a Product Analyst?

When developing a product roadmap, I start by understanding both the market needs and internal requirements. I engage stakeholders to gather insights, prioritize features based on impact, and align them with company goals. Additionally, I ensure that the roadmap is flexible enough to adapt to changing demands.

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Can you describe your experience with data governance as a Product Analyst?

Data governance is critical in ensuring compliance and integrity. I've worked closely with legal and privacy teams to understand data rights and regulations and have applied those to project planning. This ensures our data practices meet market requirements while safeguarding our users' information.

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How do you summarize complex data insights for different audiences?

I prioritize clarity and relevance when presenting data insights. I focus on the key points that resonate with the audience, using visuals when possible, and avoiding excessive jargon. Tailoring my communication both in depth and complexity ensures my insights are actionable and understandable.

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What strategies do you use to track product success metrics?

To track product success metrics, I establish clear KPIs at the project's outset, ensuring they align with business objectives. I also employ various data analytics tools to monitor ongoing performance, allowing me to adjust strategies based on real-time insights and feedback.

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How do you prioritize requirements when working on multiple projects?

I prioritize requirements based on their impact on the overall goals and timelines. Input from stakeholders is critical, and I often use prioritization frameworks, such as the MoSCoW method, to categorize and tackle features efficiently while keeping communication open with my team.

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How do you handle feedback and criticism about your product insights?

I view feedback and criticism as opportunities for growth. I take a collaborative approach by discussing the feedback openly, assessing its validity, and integrating constructive suggestions into future analysis. This not only improves my work but also fosters a culture of continuous improvement.

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Describe a challenging project you've worked on and how you overcame obstacles.

In a previous role, I led a project where the data sources were constantly changing. To manage this, I established regular check-ins with data teams, which allowed for quick identification and problem-solving when issues arose. This proactive communication greatly improved our project's flexibility and success.

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How do you ensure the security of user data in your product analyses?

Ensuring user data security is paramount. I collaborate with data governance and legal teams to understand compliance requirements. I also advocate for incorporating security measures in product development from the start and regularly audit our practices to maintain high privacy standards.

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What role does collaboration play in your job as a Product Analyst?

Collaboration is essential in my role as a Product Analyst. Working closely with technical and non-technical teams ensures that we bridge gaps in understanding and gather critical insights that inform product development, driving the Unified Directory's success.

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How do you keep up with emerging trends in the data product space?

I stay updated on emerging trends in the data product space by following industry publications, participating in webinars, and engaging in professional networks. I also often attend conferences to connect with thought leaders, which helps me incorporate new ideas into my work.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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