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Sales Engineering Analyst - job 14 of 23

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Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Sales Engineering Analyst, Visa

Join the talented team at Visa Acceptance Solutions (Cybersource) in Lehi as a Sales Engineering Analyst! This exciting role is perfect for someone who combines a flair for sales with technical prowess. As a Sales Engineering Analyst, you will be a crucial part of our Indirect (Merchant) Sales organization, engaging with clients through technical discovery calls and providing compelling proof of value demonstrations. You’ll dive deep into our products, showcase API capabilities, and craft architectural diagrams to clearly communicate the value of our Visa Acceptance solutions. Expect to collaborate with a variety of teams, from Direct Sales to Product Management, all while keeping an ear to the ground on market trends and customer feedback. Your responsibilities will also include offering pre-sales support and ensuring our merchants have the technical insights they need. If you love problem-solving and enjoy presenting innovative solutions, this hybrid role will allow you to balance time between our office and remote work while making a significant impact in the payment solutions space. We can't wait to see how your skills will help our merchants thrive in their payment ecosystems!

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What are the primary responsibilities of a Sales Engineering Analyst at Visa Acceptance Solutions?

As a Sales Engineering Analyst at Visa Acceptance Solutions, you'll be responsible for conducting technical discovery calls, showcasing value demonstrations, and creating technical architecture diagrams. This role also involves collaborating with various departments, providing pre-sales support, and ensuring merchants have the necessary technical guidance throughout the sales cycle.