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Senior Director, Global Head of Design - job 6 of 22

We’re looking for a Visionary Global Head of Design to join our Global Brand Creative Studio and lead us in our continued mission to build the iconic brand of VISA.

The ideal candidate will be a strategic design leader with a proven track record of leading highly successful, award winning, global design teams - either within advertising agencies or at brand-side internal creative studios. A strong portfolio of work is a must.

You must have a passion and a background in visual design systems that can work globally across every single touchpoint no matter how big or small. Your experience needs to show that you have done the job of spearheading and leading a global visual brand refresh as well as implementing this visual system across multiple touchpoints, languages and countries.

In addition to being a systems thinker, you must have a passion and a portfolio to prove how design can be used to influence culture and be a part of cultural conversation. Fresh unique, conceptual thinking in this space is a must. You must be strategic in your thinking and have an ability to articulate and execute global design strategy. You must be ahead of all trends including AI and ensure that the brands that you have touched are current, innovative and always looking forward.

A building mentality is a must - you must have the ability to build, hire and mentor a talented team that consistently produces innovative and cohesive creative design solutions across the full spectrum of the media mix. You need to be able to thrive in a global environment, and must be comfortable guiding internal design teams, agencies and production partners, but also willing to roll up your sleeves to do the work, when necessary, as a designer yourself.

You must have the experience in motion, social, content, and art direction. You should be comfortable leading a photoshoot, as much as guiding an animated short. You should have a deep knowledge of how best to implement design in the social space, in film, and in experiential.

Effortless collaboration is a must - as this role will work closely with regions across the world to ensure best in class creative is implemented. You must have a genuine appetite for building - for building and motivating people, for building a culture that fosters creativity, for building teams, and for building new capabilities. You will be responsible to lead a team of designers and work closely with all agency partners and report into the VP Global Brand Creative.

Does this sound like you?

Essential Functions

Build a Center of Design Excellence

  • Be a part of the Creative Studio leadership team who will support in strategically shaping and building upon the vision and operating model for the Global Creative Studio.
  • Be a doer by leading by example rolling up your sleeves to do the work when necessary and inspiring others with clear guidance in the craft. You need to have the skillsets in multiple programs to design, concept and implement best in class creative work that pushes us forward.
  • Being a thought leader on trends, products and applications to support our team to move forward.   
  • Build and maintain key relationships with senior Marketing executives by demonstrating a deep understanding of the global design needs and a commitment to driving a cohesive brand across all touchpoints.
  • Ensure the Global Creative Studio is delivering best-in-class capabilities and partnership across all regions instilling a culture of collaboration
  • Consistently deliver crafted creative design solutions for the VISA brand ecosystem on a global scale.
  • Consistently innovating and staying ahead of design tools, trends and capabilities to ensure VISA is always a future forward brand.
  • Influence and inspire teams across the globe with beautifully crafted and strategic creative design
  • Guide photoshoots for the brand - being on set and art directing - guiding teams of photographers to capture the assets and ensuring a very high level of craft in everything.

Build relationships

  • Help lead, inspire and manage both internal and external agency partners in creative design, execution and production
  • Ensure external agencies become an extension of the team – radical collaboration is a must with a deep trust, and mutual respect between all partners to get the work done.              
  • Provide thought partnership to business partners both regional and global and regularly make recommendations on directions to improve area under scope

Build upon a culture that fosters remarkable creativity

  • Contribute to an environment that fosters remarkable creativity by providing inspiration, thought leadership, and mentorship for the creative studio.
  • Maintain a culture where people love to work (and want to come and work), feel they can flourish, and are proud of what they contribute
  • Support the development of remarkable ideas - across a variety of marketing touchpoints - that resonate with our audiences, earn an outsized share of cultural conversation, and create competitive advantage.
  • Influence and achieve consensus on direction, priority, and decision making of area under scope
  • Ensure quality output in all creative output. 

This is a hybrid position based in either our Los Angeles, CA or San Francisco, CA offices. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Senior Director, Global Head of Design, Visa

At VISA, we’re excited to announce an amazing opportunity for a Senior Director, Global Head of Design to join our Global Brand Creative Studio in San Francisco. This is not just any design role; it’s your chance to be the visionary leader who shapes our brand identity on a global scale. As the ideal candidate, you’ll possess a strong track record of leading award-winning design teams in either advertising agencies or internal creative studios. With a robust portfolio showcasing your expertise in visual design systems, you will have successfully spearheaded global brand refreshes and implemented innovative visual strategies across diverse mediums. You thrive in a dynamic, global environment, ensuring designs resonate through every touchpoint while adapting to different cultures and languages. Collaboration is at the heart of your approach, as you cultivate strong relationships with internal teams, agencies, and production partners. You won't just lead from the front; you'll roll up your sleeves and contribute creatively when the situation demands it. With a sharp awareness of design trends and a passion for mentoring, you are committed to building a culture that inspires creativity and drives successful outcomes. Your ability to influence and guide your team will be pivotal as you report directly to the VP of Global Brand Creative, helping shape the future of the VISA brand. If this sounds like the kind of challenge you’re ready to take on, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Senior Director, Global Head of Design Role at Visa
What are the responsibilities of the Senior Director, Global Head of Design at VISA?

As the Senior Director, Global Head of Design at VISA, your responsibilities will involve building a Center of Design Excellence, leading creative teams, and ensuring best-in-class creative solutions are delivered across all touchpoints. You'll guide internal design teams and external agencies, fostering collaboration while also implementing innovative brand strategies.

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What qualifications are required for the Senior Director, Global Head of Design position at VISA?

The ideal candidate for the Senior Director, Global Head of Design role at VISA should have a strong portfolio demonstrating extensive experience in leading global design teams, expertise in visual design systems, and a proven ability to spearhead brand refreshes that resonate on a global scale. A background in advertising or internal creative studios is essential.

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How does the Senior Director, Global Head of Design at VISA influence brand strategy?

The Senior Director, Global Head of Design at VISA plays a critical role in influencing brand strategy by ensuring that design is integrated seamlessly across all marketing efforts. This involves maintaining a consistent brand voice and visual identity, utilizing innovative design to drive engagement, and setting trends that keep VISA ahead of the competition.

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What skills should the Senior Director, Global Head of Design possess?

Key skills for the Senior Director, Global Head of Design position at VISA include exceptional leadership capabilities, strategic thinking abilities, and a deep understanding of design across various media. You should also have expertise in art direction, experience with motion and social media content, and the ability to inspire and mentor creative professionals.

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What is the work environment like for the Senior Director, Global Head of Design at VISA?

The work environment for the Senior Director, Global Head of Design at VISA is collaborative and dynamic, reflecting a commitment to creativity and innovation. This hybrid position requires you to work closely with diverse teams in both San Francisco and Los Angeles, contributing to an inspiring workplace culture that encourages creativity and high-quality output.

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Common Interview Questions for Senior Director, Global Head of Design
Can you describe your experience leading global design teams?

When answering this question, highlight specific projects where you successfully managed diverse teams across different regions. Discuss your leadership style and how you foster collaboration to achieve designs that resonate globally.

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How do you keep up with design trends and technologies?

Discuss your methods for staying current, such as following industry publications, attending conferences, or participating in workshops. Emphasize the importance of integrating these trends into your design strategy.

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What role does collaboration play in your design process?

Explain how you prioritize collaboration with cross-functional teams and external partners. Share examples of how effective collaboration has led to successful design outcomes in past roles.

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Can you provide an example of a successful global brand refresh you have led?

Narrate a specific project where you executed a brand refresh. Detail your approach, the challenges faced, and the measurable impact this had on the brand's market presence.

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How do you approach mentoring design teams?

Highlight your mentorship philosophy and provide examples of how you've guided junior team members in their career development and creative growth within previous roles.

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What is your process for incorporating feedback into your designs?

Discuss your approach to gathering feedback from various stakeholders during the design process and how you use that input to refine and enhance your creative work.

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How do you ensure alignment between design and marketing strategies?

Explain the importance of a cohesive strategy where design complements marketing efforts. Share how you’ve previously worked with marketing teams to maintain consistency in campaigns.

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Describe your experience with social media and digital design.

Discuss specific projects that involved social media and digital platforms. Highlight your understanding of how design can enhance engagement and brand presence in these channels.

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How do you adapt designs for different cultural markets?

Provide examples of how you’ve successfully adapted designs for various markets. Emphasize your appreciation for cultural nuances and your strategies for ensuring relevance.

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What do you see as the biggest challenges in global design today?

Share your insights on current challenges in global design and how you plan to address them. Discuss the importance of remaining agile and innovative in your approach.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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