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Senior Manager, Network Partner Management - job 10 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

RESPONSIBILITES

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization

  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.

  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.

  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies

  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

WHY THIS IS IMPORTANT TO VISA

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior Manager, Network Partner Management, Visa

If you're a seasoned expert in the financial technology landscape, Visa is looking for you to join our dynamic team in Miami as the Senior Manager, Network Partner Management. In this exciting role, you will be part of Visa Payments Limited, where we empower our clients to transfer money beyond traditional card transactions. Your responsibilities will include managing the entire process of onboarding new partners, whether they are banks or non-bank payment service providers, while collaborating with technical, operational, and commercial teams to ensure timely delivery. You'll be the go-to person for understanding client demands and delivering tailored payment solutions that reflect Visa's commitment to innovation and reliability. Not only will you identify and contract new payment partners, but you'll also work hard to build meaningful relationships with senior management in our partner businesses. Your insights will shape marketing strategies and client engagements that reinforce Visa’s reputation as an industry leader. Most importantly, this role is vital for supporting Visa's mission of connecting the world through a secure payment network. If you're passionate about transforming payment solutions and fostering strong partnerships, we'd love to have you on board!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Management Role at Visa
What are the primary responsibilities of a Senior Manager in Network Partner Management at Visa?

As a Senior Manager in Network Partner Management at Visa, your key responsibilities include overseeing the selection and onboarding process of new payment partners, ensuring compliance with network standards, and collaborating with various internal teams to deliver optimal payment solutions. You will also manage partnerships to enhance route resilience and cost efficiency, working closely with the sales team to align on client demands and marketing initiatives.

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What qualifications do I need for the Senior Manager, Network Partner Management position at Visa?

Candidates for the Senior Manager, Network Partner Management role at Visa should possess a robust background in partner management, financial technology, or a related field. Strong communication and relationship-building skills are essential, particularly at the senior management level. Additionally, experience in project management and an understanding of payment processing will be highly advantageous in this role.

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How does the Senior Manager, Network Partner Management contribute to Visa's mission?

The Senior Manager, Network Partner Management plays a pivotal role in embedding Visa's mission to connect the world through innovative payment solutions. By building and managing a strong partner network, you will enhance Visa's ability to facilitate smooth and secure transactions across different banking systems, ultimately supporting worldwide economic growth.

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Is the Senior Manager, Network Partner Management role at Visa a remote position?

The Senior Manager, Network Partner Management position at Visa is a hybrid role, which means you'll have the flexibility to work both remotely and in-office. The specific expectation for in-office days will be determined by your hiring manager, allowing for a balance between collaboration and individual productivity.

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What opportunities for professional growth can I expect as a Senior Manager at Visa?

As a Senior Manager in Network Partner Management at Visa, you will have access to numerous growth opportunities including ongoing professional development programs, networking with industry leaders, and the chance to lead significant projects within one of the world's leading financial services companies. Your role will also provide insights into strategic decision-making and market trends.

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Common Interview Questions for Senior Manager, Network Partner Management
Can you explain your experience with partner acquisition and management?

In my previous roles, I have successfully managed the end-to-end partner acquisition process. This involves identifying potential partners, conducting due diligence, and negotiating contracts to align with business goals. I've also fostered ongoing relationships to ensure both parties benefit from the collaboration.

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How do you approach building relationships with senior management at partner companies?

Building relationships with senior management requires a proactive approach. I prioritize understanding their business goals, maintaining open communication, and demonstrating the value of our partnership through regular updates on performance and collaborative initiatives.

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What strategies do you use to manage projects and ensure timelines are met?

I utilize project management tools and methodologies to keep track of project timelines. I also hold regular check-in meetings with my team and stakeholders to address potential roadblocks quickly, ensuring we stay aligned and on schedule.

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How do you identify and select new payment partners?

I start by analyzing market trends and evaluating potential partners based on their performance metrics, alignment with Visa's standards, and the unique value they can bring to our network. I also ensure thorough discussions with the central network team.

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What role does data analysis play in your decision-making process?

Data analysis is crucial in my decision-making. I leverage analytics to assess potential partners, understand client needs, and measure the success of existing partnerships, allowing for data-driven decisions that enhance our business objectives.

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Describe how you ensure effective collaboration among functional teams.

I facilitate communication across teams by establishing clear goals and expectations. Regular cross-departmental meetings and updates are key to ensuring everyone is aligned and moving towards common objectives, thus enhancing collaboration.

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Can you share an example of a time when you handled a difficult partner relationship?

In a previous role, I faced challenges with a partner's performance. I initiated an open dialogue to identify the issues, collaborated to set clear expectations, and together we developed an action plan that ultimately improved our partnership.

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How do you prioritize your tasks in a fast-paced environment?

I prioritize tasks based on their urgency and impact on our strategic goals. I use tools like the Eisenhower Matrix to differentiate between what's urgent and important, which helps me allocate my time effectively.

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What is your understanding of Visa's vision and mission, and how does it inform your work?

Visa's mission to connect the world aligns with my focus on establishing strong partnerships that enhance payment solutions. Understanding this vision guides my strategic decisions and reinforces the importance of fostering robust networks to support Visa's objectives.

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What techniques do you use to remain informed about industry trends?

I stay informed by regularly engaging with industry publications, attending webinars and conferences, and participating in professional networks. This helps me understand emerging trends and innovations, which I apply to my role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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