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Senior Manager, Network Partner Solutioning - job 4 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

Responsibilities:

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.
  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization
  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.
  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.
  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.
  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies
  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

Why This is Important to Visa

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Network Partner Solutioning, Visa

If you're looking for a challenge that combines strategy, relationship-building, and impactful decision-making, the Senior Manager, Network Partner Solutioning position at Visa Payments Limited in Miami is perfect for you. In this role, you'll be part of the Partner Management & Acquisition (PM&A) team, which plays a pivotal role in helping Visa Direct unleash the potential of payment solutions beyond traditional cards. Your tasks will include overseeing the entire partner selection process, ensuring effective on-boarding, and managing partnerships in line with Visa’s commitment to secure and innovative payment networks. You'll collaborate closely with internal stakeholders, including project management and technology teams, to facilitate smooth operations and resolve any challenges. Additionally, your expertise will be crucial in identifying and contracting new payment partners, and optimizing our service routes for resilience and cost-effectiveness. Beyond the technicalities, this role is about forging strong relationships—both within Visa and with external banking and non-banking partners—ensuring that you provide them with compelling insights into what Visa can offer. With a dual focus on strategic marketing and internal collaborations, you'll significantly contribute to building Visa's footprint in the Latin America and Caribbean region. This hybrid position allows flexibility to work both remotely and in-office, making it easier for you to manage your work-life balance while contributing to a mission that truly connects the world through seamless payments.

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Solutioning Role at Visa
What are the key responsibilities of a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

The Senior Manager, Network Partner Solutioning at Visa Payments Limited is responsible for overseeing the entire partner selection process, managing successful on-boarding, and ensuring effective collaboration among technical, operational, and commercial teams. Additionally, they focus on developing new partner contracts, optimizing service routes, and maintaining strong relationships with banking and non-banking partners.

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What qualifications are needed for the Senior Manager, Network Partner Solutioning role at Visa Payments Limited?

Candidates for the Senior Manager, Network Partner Solutioning position at Visa Payments Limited should possess extensive experience in partner management and acquisition, particularly within the payments space. A strong background in strategic relationship management, excellent communication skills, and a deep understanding of payment networks and compliance are crucial for success.

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How does the Senior Manager, Network Partner Solutioning contribute to Visa's goals?

By building a robust partner network and ensuring effective delivery of payment services, the Senior Manager, Network Partner Solutioning directly supports Visa’s mission of providing innovative and reliable payment solutions, enhancing client satisfaction and facilitating business growth throughout the Latin America and Caribbean region.

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What does the daily work of a Senior Manager, Network Partner Solutioning look like at Visa Payments Limited?

A typical day may involve meetings with internal stakeholders to discuss partner selection strategies, analyzing market opportunities for new partnerships, and engaging directly with external partners to solidify relationships and resolve any challenges that arise. This role is dynamic and requires agility in addressing various operational tasks.

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What kind of team will the Senior Manager, Network Partner Solutioning at Visa Payments Limited work with?

The Senior Manager, Network Partner Solutioning will collaborate with a dynamic team comprising Project Management, Sales, Technology, and Operations, ensuring cross-functional alignment and effective delivery of payment solutions to clients while providing mentorship and leadership to junior team members.

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Common Interview Questions for Senior Manager, Network Partner Solutioning
Can you explain the partner selection process you would undertake in the Senior Manager, Network Partner Solutioning role?

In response to this, outline a systematic approach you would use, including identifying potential partners, evaluating their capabilities, engaging in negotiations, and ensuring compliance with Visa's performance standards. Emphasize the importance of collaboration with various teams to ensure a seamless onboarding process.

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How do you build and maintain relationships with external banking partners?

Highlight the techniques you use for relationship management, such as regular communication, understanding their needs, and being proactive in problem-solving. Mention any specific tools or methods, like CRM systems or structured engagement plans, that help you keep these relationships productive.

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What strategies would you implement to ensure cost optimization in route management?

Discuss analytics and data-driven decision-making processes that could identify inefficiencies or areas for negotiation with partners. Talk about the approach to regularly review market rates and adjust strategies accordingly, while ensuring the quality of service remains high.

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Describe a time when you successfully resolved a conflict between internal stakeholders.

Provide an example of the conflict, how you approached communication, the steps you took to facilitate a resolution, and the outcome. Highlight your negotiation and mediation skills, showing how they benefited the project and collective goals.

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What is your experience with compliance standards in payment processing?

Discuss your knowledge of compliance requirements within the payments industry, including how you ensure that partners meet Visa's compliance standards. Use examples to illustrate your ability to facilitate necessary audits and assessments effectively.

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How do you assess the performance of payment partners?

Outline the metrics and KPIs you consider essential in evaluating partner performance. Mention how you analyze these data points regularly and engage with partners to discuss their performance, adjustments, and opportunities for improvement.

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Can you share your experience in conducting market research for potential partners?

Emphasize your skills in identifying market trends, analyzing competitor offerings, and leveraging data to make informed decisions about which partners could be beneficial for Visa Payments Limited. Provide examples of research tools or techniques you've utilized.

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What role does marketing play in your approach to partner solutioning?

Describe how you see marketing as a critical component in partner solutioning, ensuring that the value propositions presented to partners are clear, compelling, and aligned with Visa's brand message. Highlight your collaboration with marketing teams to craft effective communication strategies.

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Discuss how you would handle a situation where a partner fails to meet performance expectations.

Provide a strategy for addressing performance issues that includes open communication with the partner, identifying the root cause of the underperformance, and working on a corrective action plan. Focus on maintaining a positive relationship while ensuring accountability.

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In your opinion, what makes Visa Payments Limited a compelling partner in the banking sector?

Articulate the unique value Visa Payments Limited offers, such as its extensive network, innovation in payment solutions, and commitment to secure transactions. Mention how these factors contribute to building trust and long-term partnerships with banks and payment service providers.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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