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Senior Manager, Network Partner Solutioning - job 9 of 20

Partner Management & Acquisition (PM&A) sits within Visa Payments Limited, an integral part of Visa Direct, with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send and/or receive money through bank accounts around the world. The PM&A team is responsible for the acquisition, management and oversight of external payment bank/non-bank service providers.  You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders, businesses, project management, technology and operational division. The team is regularly called upon as the subject matter expert for discussion around new client opportunities to ensure that we source and deliver for the best client solution.

Responsibilities:

  • Oversee and monitor the end-to-end process of selection to successful on-boarding of new partners (bank or non-bank payments service providers), working with technical, operational, and commercial teams to resolve any issues and manage the successful completion in accordance with agreed timetable.
  • Agree and manage a programme of dual supply on all routes with regular volume to ensure route resilience and effective cost optimization
  • Identify, select, and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.
  • Agree with central team and Regional Management, and manage delivery of a programme of target new bank partners to replace non-bank partners on all routes, wherever possible.
  • Work with sales/ account managers to understand route demand from current and new clients. Work in partnership with sales team to attend select client meetings to deliver compelling value proposition relating to routes, local capabilities, pricing linked to volumes etc.
  • Develop and maintain senior relationships with relevant management personnel in banking and non-banking partner businesses. Through structured, professional, informed and professional dialogue demonstrate Visa Payments Limited as a highly experienced, credible and compelling payment banking partner worthy of relationships at senior levels of its partner companies
  • Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. 

Why This is Important to Visa

Visa’s mission is to connect the word through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive, while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Acquirer for LAC Region, your role is critical in building the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

What You Should Know About Senior Manager, Network Partner Solutioning, Visa

As a Senior Manager for Network Partner Solutioning at Visa Payments Limited in sunny Miami, you'll be stepping into an exciting role that is at the heart of our operations. Your main focus will be on Partner Management & Acquisition, enabling Visa to expand beyond just card transactions. Imagine being part of a dynamic team that acts as the key conduit between various internal stakeholders, from technology to operations. You’ll oversee the selection process for bank and non-bank payment partners, ensuring a smooth onboarding experience while swiftly addressing any potential hitches along the way. Collaborating closely with the sales team, you’ll translate client needs into actionable strategies, crafting valuable propositions that resonate with them. Your expertise will help fuel Visa’s mission of connecting the world through reliable payment networks, allowing individuals and businesses to thrive. You’ll develop strong relationships with key management at banking and non-banking partners, showcasing Visa as a trusted payment solutions provider. Plus, with the flexibility of a hybrid work model, you can enjoy the best of both worlds: collaboration in-office while also working from home to maintain that crucial work-life balance. If you’re passionate about creating innovative solutions and building a robust partner network, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Manager, Network Partner Solutioning Role at Visa
What are the responsibilities of a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

As a Senior Manager, Network Partner Solutioning at Visa Payments Limited, you'll oversee the entire process of selecting and onboarding new payment partners. Your role involves collaborating with technical, operational, and commercial teams to ensure timely and efficient completion of these processes. Additionally, you will manage a programme that optimizes costs and ensures route resilience, work with sales teams to understand client demand, and nurture high-level relationships with banking and non-banking partners.

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What skills are required for the Senior Manager, Network Partner Solutioning role at Visa Payments Limited?

To excel as a Senior Manager in Network Partner Solutioning at Visa Payments Limited, you’ll need strong project management skills, excellent communication abilities, and a solid understanding of payment networks. Your experience in partner acquisition and relationship management will be key, along with your ability to navigate and collaborate across different teams. A strategic mindset and the capacity to develop insightful value propositions will set you apart.

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How does the Senior Manager, Network Partner Solutioning contribute to Visa's mission?

The Senior Manager, Network Partner Solutioning plays a pivotal role in Visa's mission by building a robust partner network that enables efficient money transfers through bank accounts globally. By selecting high-quality partners and managing relationships, you'll directly impact Visa's ability to provide innovative, reliable payment solutions that empower businesses and economies.

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What is the working environment like for a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

At Visa Payments Limited, the working environment for a Senior Manager in Network Partner Solutioning is collaborative and dynamic. You will work in a hybrid setting, which balances in-office meetings with the flexibility of remote work. The culture encourages innovation and professional growth, allowing you to interact with various teams and contribute significantly to company initiatives.

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What opportunities for career growth exist for a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

Visa Payments Limited offers numerous opportunities for career growth for a Senior Manager in Network Partner Solutioning. With the chance to work on high-impact projects and develop strategic partnerships, you can expand your professional network and skill set. Furthermore, Visa is committed to fostering talent, providing resources for continuous learning and potential upward mobility within the organization.

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Common Interview Questions for Senior Manager, Network Partner Solutioning
Can you describe your experience in managing partner relationships?

When answering this question, focus on specific examples of how you have built and maintained relationships with key stakeholders in previous roles. Highlight your ability to foster trust, address concerns, and collaboratively drive outcomes that align with both your organization's goals and those of your partners.

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How do you ensure that partner onboarding processes run smoothly?

To effectively address this question, describe your approach in outlining clear steps for onboarding, your method of communication with stakeholders, and how you resolve issues proactively. Providing an example from past experiences will strengthen your response.

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What strategies do you use to identify the right partners for Visa Payments Limited?

In your response, emphasize your analytical skills and the frameworks you use to evaluate potential partners. Discuss areas like financial stability, alignment with Visa’s values, and how you assess their market reach to ensure they meet the required performance criteria.

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How do you balance strategic vision with day-to-day operational needs?

Consider discussing how you prioritize tasks based on broader company objectives while also addressing immediate operational challenges. Share specific tools or methodologies you implement to keep your team aligned on both strategic and operational goals.

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Can you give an example of a successful negotiation you led?

Provide a detailed account of a negotiation where you achieved a favorable outcome. Highlight your preparation, tactics, and how you ensured that both parties felt satisfied with the agreement, showcasing your negotiation skills and ability to build win-win solutions.

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How would you handle a disagreement with a partner regarding contract terms?

You can answer this question by illustrating your conflict resolution approach, including how you actively listen to your partner's concerns, find common ground, and work collaboratively towards a solution while maintaining robust relationships.

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What is your understanding of Visa's approach to network partnerships?

Discuss Visa’s commitment to innovation, reliability, and strategic partnerships. Mention how this aligns with your own philosophy on partnerships and your readiness to contribute to maintaining and enhancing these standards.

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How do you keep up with industry trends relevant to payment partnerships?

Explain how you actively engage with industry publications, attend seminars, or participate in relevant online forums. Define your personal commitment to continuous learning and how you apply this knowledge to your role as a Senior Manager.

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What key performance indicators do you consider vital for evaluating partner success?

Identify specific KPIs that resonate with Visa Payments Limited’s goals, such as transaction volume, partner satisfaction, and compliance with regulatory standards. Ensure your answer reflects your understanding of how these metrics influence overall business performance.

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Why do you want to work as a Senior Manager, Network Partner Solutioning at Visa Payments Limited?

Your response should convey genuine interest in Visa's mission and values. Discuss your passion for the payments industry, your desire to contribute to building strong partnerships, and how Visa’s commitment to innovation aligns with your career progression goals.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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