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Senior Manager, People Analytics Generative AI Platform - job 15 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

At our innovative company in Austin, the Senior Manager for People Analytics Generative AI Platform is not just a title—it's a chance to revolutionize how our employees engage with data. If you are passionate about shaping the future of People Analytics through advanced Generative AI solutions, this role is designed for you. You will lead the charge in developing cutting-edge chatbot solutions that simplify the employee-data interaction model, enhancing experiences across the board. You’ll work with agile methodologies and utilize JIRA tools to effectively track and log progress, making sure that our goals are not just met, but exceeded. As you collaborate closely with our People Technology team, your strategic insight will guide us from the initial concept to the maintenance of our AI-driven tools, enabling our employees to see tangible results from their engagement with analytics. Measuring success will be part of your day-to-day work as you define key metrics that showcase the ROI of developed solutions. You'll also help foster adoption of these innovative tools, nurturing positive change management initiatives along the way. In a fast-paced and supportive environment, your leadership will inspire cross-functional teams to deliver results on time and budget while staying on top of the latest AI and machine learning trends. Join us, and let’s make impactful changes together!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the responsibilities of a Senior Manager, People Analytics Generative AI Platform?

The Senior Manager, People Analytics Generative AI Platform is responsible for defining and implementing a comprehensive strategy for AI-based products that enhance employee experiences. This includes overseeing the product lifecycle from inception to maintenance, collaborating closely with cross-functional teams, tracking metrics for ROI, and utilizing agile tools like JIRA to ensure project success.

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What qualifications are required for the Senior Manager, People Analytics Generative AI Platform?

To thrive as a Senior Manager, People Analytics Generative AI Platform, candidates typically need a background in business analytics, AI, or technology management. Experience with Generative AI applications and a proven track record in product development, coupled with strong leadership abilities, are crucial for effectively guiding teams and initiatives.

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How does the Senior Manager role at the People Analytics Generative AI Platform impact employee experience?

The Senior Manager plays a crucial role in shaping the way employees interact with data through AI-driven solutions. By creating intuitive tools such as chatbots, this position enhances communication and data access, ultimately leading to a more engaged workforce and improved decision-making.

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What tools and methodologies does a Senior Manager in People Analytics utilize?

As a Senior Manager, you will leverage agile methodologies and project management tools like JIRA to facilitate collaboration and track progress. You'll also need to stay updated on AI and machine learning trends to continually enhance the platform capabilities and stay competitive.

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What career growth opportunities exist for a Senior Manager in People Analytics Generative AI Platform?

A Senior Manager in this role has numerous career growth opportunities, ranging from advancing to higher management positions within the analytics or technology teams to taking on strategic leadership roles in broader organizational initiatives. The experience gained in managing AI-driven projects is highly valuable and transferable across industries.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you explain your experience with Generative AI applications?

When answering, highlight specific projects where you've implemented Generative AI solutions. Explain the challenges you encountered, the methodologies used, and the final outcomes. Showing your problem-solving skills and technical expertise will demonstrate your capability for this role.

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How do you prioritize project requirements when managing AI product development?

Discuss your approach to gathering and analyzing stakeholder input and how you utilize frameworks for prioritization. Focus on your ability to balance technical feasibility with user needs while ensuring all team members are aligned on goals.

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Describe how you have used data to drive business decision-making.

Provide a concrete example of a situation where data significantly influenced a decision. Share details on how you collected and analyzed the data, the insights derived, and the positive outcomes that followed as a result of this informed decision-making.

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How do you measure the success of AI-driven solutions?

Talk about the key performance indicators (KPIs) you would establish to measure success, such as user engagement rates, efficiency improvements, or cost savings. Explain how these metrics help demonstrate the impact of AI solutions on company objectives.

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What challenges have you faced in change management and adoption of new technologies?

Discuss specific challenges with employee resistance or misunderstanding around new technologies. Explain how you developed strategies to address these issues, like training programs or feedback loops to ensure smooth transitions and higher adoption rates.

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How do you stay current with trends in AI and machine learning?

Share the specific sources you rely on for news, research, or community engagement in the AI field. Mention attending conferences, participating in webinars, or being active in professional AI communities that help you stay informed.

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What role do you believe communication plays in project success?

Emphasize the importance of transparent and consistent communication among team members and stakeholders. Discuss examples where effective communication led to successful project outcomes and how you foster this environment in your management approach.

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Can you describe a successful project you managed from start to finish?

Select a project relevant to AI or analytics where you played a key role. Outline your strategic approach, the team dynamics, the challenges faced, how you adapted, and the success measurements achieved, emphasizing your leadership throughout the project lifecycle.

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How do you integrate feedback into your project development cycle?

Detail your processes for collecting, analyzing, and acting on feedback. Discuss how iterative development and continuous improvement methodologies play into your management style, ensuring alignment with user needs.

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What strategies do you employ to lead cross-functional teams?

Discuss how you build trust and facilitate collaboration among team members with differing expertise. Share specific techniques or frameworks you use to ensure all voices are heard and integrated into the project development process.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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