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Site Reliability Engineering - Sr. Consultant - PRE image - Rise Careers
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Site Reliability Engineering - Sr. Consultant - PRE - job 14 of 20

Single window support: Leverage deep understanding of Hadoop and its related tools specially Hive, SPARK, HDFS and do complete RCA be it platform or user code/config related.
System configuration: Recommend necessary changes to the system to DAP platform engineering by checking system activity and user logs for triaging and troubleshooting.
Performance Tuning: Direct team members on crafting efficient queries, leveraging expertise in performance tuning and optimization strategies for big data technologies.
Issue resolution across Tech teams: Troubleshoot and resolve complex technical issues. Identify root causes, finding which Tech/Data platform team can fix it and coordinating among those teams.
Reliability engineering: Creating reports to define performance and resolution metrics for proactively identifying issues and generating alerts.
Office hours and liaising: Calls across regions in multiple time zones to ensure timely client delivery.
Knowledge cataloging and sharing: Share knowledge and cross-train peers across geographic regions using Wikis and communications. Provide comms around issues/outages affecting multiple users.
Develop Standards: The team would prepare standard configuration for a variety of VCA workloads to make the jobs run with optimal settings to maintain good cluster health while executing the jobs efficiently.
Continuous Learning of VCA workload: Continuously learn and stay updated with the changing nature of data science jobs to help improve Cluster utilization.
 
With active engagement, collaboration, effective communication, quality, integrity, and reliable delivery, develop and maintain a trusted and valued relationship with the team, customers, and business partners.


This is a SRE Role to provide support for Technical hadoop related issues impacting VCA data scientists users on day to day basis. it includes performance tuning, SPARK optimization, Data Availability, Issue triages and user communication.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

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What You Should Know About Site Reliability Engineering - Sr. Consultant - PRE, Visa

At PRE, we're on the lookout for a talented Site Reliability Engineering - Sr. Consultant to join our dynamic team in Austin! In this pivotal role, you will leverage your deep understanding of Hadoop along with tools like Hive, SPARK, and HDFS to provide invaluable support to our VCA data scientists. Your expertise will be crucial in performing complete root cause analyses to identify and resolve system or user code/config-related issues. As a consultant, you'll recommend system configurations and guide your colleagues in crafting efficient queries, enhancing the performance of big data technologies. Your ability to troubleshoot complex technical problems will be key as you work across various tech teams to find root causes and facilitate their resolution. In addition to issue resolution, you’ll be responsible for creating reports to define performance and resolution metrics, proactively identifying potential issues, and generating alerts to ensure smooth operations. Communication is vital, and you will be liaising with global teams, maintaining a support presence across multiple time zones to deliver timely results. You’ll also help cultivate a collaborative culture by sharing knowledge with peers and developing standards for VCA workloads to optimize job efficiency. This hybrid position offers you the flexibility to work both remotely and in the office, ensuring a balanced approach to work-life integration while you expand your skills in a fast-evolving data science landscape. If you're passionate about fostering reliability and enjoy tackling challenging technical issues, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineering - Sr. Consultant - PRE Role at Visa
What are the primary responsibilities of a Site Reliability Engineering - Sr. Consultant at PRE?

As a Site Reliability Engineering - Sr. Consultant at PRE, you'll be responsible for leveraging your expertise in Hadoop and related tools for root cause analyses, recommending system configurations, guiding performance tuning, troubleshooting complex technical issues, and maintaining proactive communication with tech teams. Your focus will be on enhancing the reliability of the systems and supporting VCA data scientists.

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What qualifications are required for the Site Reliability Engineering - Sr. Consultant role at PRE?

To excel as a Site Reliability Engineering - Sr. Consultant at PRE, you'll need a strong background in Hadoop, Hive, SPARK, and HDFS, along with hands-on experience in performance tuning and issue resolution. Familiarity with data science workflows and excellent communication skills are also essential, as you'll be collaborating across multiple teams to ensure timely resolutions.

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How does the hybrid work model operate for the Site Reliability Engineering - Sr. Consultant position at PRE?

In the hybrid model for the Site Reliability Engineering - Sr. Consultant role at PRE, you'll split your time between remote work and the office based on leadership guidelines. Typically, you're expected to be in the office 2-3 set days per week, ensuring that you balance flexibility with in-person collaboration to meet business needs.

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What is the importance of performance tuning in the Site Reliability Engineering - Sr. Consultant role at PRE?

Performance tuning is crucial in the Site Reliability Engineering - Sr. Consultant position at PRE, as it directly impacts the efficiency of big data queries and resource utilization. You will guide your team in crafting optimized queries, ensuring that workloads are processed quickly and effectively, thus enhancing the overall performance and reliability of the data platforms.

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What skills will I develop as a Site Reliability Engineering - Sr. Consultant at PRE?

In the Site Reliability Engineering - Sr. Consultant role at PRE, you will develop skills in advanced troubleshooting techniques, performance tuning strategies, root cause analysis, and effective communication with global teams. Additionally, you'll stay updated on best practices in data science workflows, enhancing your knowledge and making you a more valuable asset to your team.

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Common Interview Questions for Site Reliability Engineering - Sr. Consultant - PRE
Can you discuss your experience with Hadoop and its components?

In answering this question, provide specific examples of your hands-on experience with Hadoop, focusing on its components like Hive and SPARK. Discuss how you utilized these tools to solve real-world problems or improve systems in your previous roles.

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How do you approach performance tuning for big data applications?

Describe your methodology for performance tuning, including the tools you use to identify bottlenecks, how you analyze query performance, and any specific strategies you implement to optimize execution on Hadoop or SPARK.

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What steps do you take to perform a root cause analysis?

Detail your approach to root cause analysis, emphasizing your systematic method of gathering data, checking logs, and collaborating with teams to identify issues. Illustrate with past examples where your analysis led to successful resolutions.

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How do you facilitate communication with multiple tech teams?

Share your strategies for effective communication across teams, including how you structure meetings, the tools you use for collaboration, and your methods for keeping everyone informed about project statuses and issues.

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Can you explain how you balance remote work and in-office responsibilities?

Explain your approach to maintaining productivity in both environments, discussing your strategies for time management, effective communication, and ensuring that team collaboration remains strong regardless of where you are working from.

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What is your experience with creating performance and resolution metrics?

Talk about how you have developed and utilized performance metrics in previous roles, including the key metrics you focused on and how they helped improve system reliability and performance.

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How do you stay updated with the latest trends in data science and SRE?

Share your methods for continuous learning, such as attending conferences, participating in online courses, or following industry publications, emphasizing your commitment to professional development in the SRE field.

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Describe a challenging technical issue you resolved in your previous roles.

Provide a detailed account of a specific technical challenge you faced, explaining how you approached it, the tools and techniques you employed, and the successful outcome that resulted from your efforts.

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What collaborative tools do you prefer to use when working with remote teams?

Discuss your experience with various collaborative tools, such as Slack, Zoom, or Jira, focusing on how these tools help facilitate communication and collaboration in remote environments.

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How do you prioritize tasks when dealing with multiple issues simultaneously?

Explain your prioritization process, discussing any frameworks you use to assess the urgency and impact of issues, and how you communicate with your team to ensure that critical tasks are addressed in a timely manner.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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