Sr Accessibility Analyst - job 1 of 21

The Senior Accessibility Analyst at Visa Accessibility is primarily responsible for consulting with product development teams to ensure accessibility standards are met in internal and consumer-facing payment tools. This role involves conducting thorough testing of websites, apps, and mobile platforms while using the Visa Global Accessibility Requirements (VGAR) as the standard for compliance. Analysts engage in problem-solving to address accessibility issues, providing support and consultancy throughout the product lifecycle.

To be successful as a Senior Accessibility Analyst at Visa Accessibility, candidates should have strong experience in website and mobile web testing, preferably with a good understanding of document and native mobile testing. Key skills include analytical thinking, creativity, and the ability to communicate effectively with various teams. Familiarity with accessibility standards and the ability to adapt to multiple projects while exercising independent judgment is also crucial.

The work environment for a Senior Accessibility Analyst at Visa Accessibility is collaborative and engaging. Analysts can expect to thrive in a hybrid setting, balancing remote work with in-office collaboration. The company promotes open communication and encourages team members to work independently while remaining engaged with colleagues to foster creativity and innovation across projects.

Visa Accessibility ensures compliance with accessibility standards by applying the Visa Global Accessibility Requirements (VGAR) throughout the product development lifecycle. This includes rigorous testing, analysis, and consultation with product teams at different stages of development to identify and solve accessibility issues, ensuring that their tools meet inclusive design benchmarks.

Senior Accessibility Analysts at Visa Accessibility can look forward to significant opportunities for growth, including developing their skills in accessibility testing and analysis. The role encourages innovative thinking and collaboration, allowing analysts to expand their knowledge of accessibility, engage with cutting-edge technologies, and build strong networks with colleagues across various teams within the organization.

For this question, focus on specific tools and methodologies you've used in your previous roles. Highlight any experiences where you identified and resolved accessibility issues, while elaborating on how you ensured compliance with recognized standards such as WCAG or VGAR.

Discuss your approach to time management and organization. Explain how you assess project priorities based on deadlines, client needs, and testing requirements, while providing examples of how you have successfully managed your workload in the past.

Prepare to explain VGAR and its importance in ensuring accessibility across Visa's products. Discuss your familiarity with the guidelines and how you've applied them in your previous work to enhance user experiences.

Share examples of creative solutions you’ve implemented in your work, emphasizing your problem-solving skills. Whether it’s a new tool, process adjustment, or collaboration initiative, convey how your ideas have made a difference in accessibility.

Indicate your proactive approach to professional development. Mention resources such as webinars, online courses, industry publications, or community events that you follow to stay informed about changes and advancements in accessibility.

Outline your evaluation strategy, discussing testing tools and methods you would use to assess accessibility. Consider mentioning the importance of gathering feedback from real users, potentially employing audit tools or user testing panels to get comprehensive insights.

Discuss your communication skills and the strategies you would employ to educate stakeholders about the importance of accessibility. Emphasize the need to listen to their concerns and find a compromise that maintains product integrity while enhancing accessibility.

Identify key performance indicators (KPIs) you believe are important for evaluating the impact of accessibility tools. Consider discussing user feedback, testing results, adoption rates, or improvements in user engagement as potential metrics.

Provide a detailed account of a particular experience where you effectively advocated for a feature. Consider outlining the challenges you faced, how you communicated the value of the feature, and the end outcome.

Discuss your plan for creating a training program, including the key topics you would cover and resources you would use. Highlight your experience with engaging and educating teams to foster a culture of accessibility within an organization.