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Sr. Manager, Strategy & Business Operations - job 18 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

As the Sr. Manager, Strategy & Business Operations at Visa in Foster City, you’ll be stepping into an electrifying role that sits at the intersection of strategy and innovation. Here at Visa, the Global Data Office is at the helm of shaping the future through the responsible and innovative use of data. You will support the Business Operations team by executing key initiatives while overseeing crucial business deliverables like Quarterly Business Reviews, OKRs, and the Product Roadmap. Not only will you facilitate seamless communication among Product and Platform leads, but you'll also be a crucial link in maintaining strong relationships with stakeholders at every level. Your analytical and strategic mindset will be key as you provide expert guidance to the Head of Business Operations, synthesizing vital information for leadership presentations. You’ll also take charge of tracking operational metrics, ensuring productivity and efficiency across teams. Embrace the chance to identify areas for improvement and foster a culture of excellence and innovation within the Global Data Office. If you're passionate about data and eager to work alongside influential Product and Technology leaders, this position offers a unique opportunity to make a big splash in the payments ecosystem. Join us in paving the way for the next wave of Data & AI at Visa!

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What responsibilities does the Sr. Manager, Strategy & Business Operations at Visa involve?

The Sr. Manager, Strategy & Business Operations at Visa plays a critical role in executing key business priorities, including overseeing Quarterly Business Reviews, OKRs, and the Product Roadmap. This position also requires facilitating communication among Product and Platform leads, engaging with internal stakeholders, and supporting the Head of Business Operations by developing presentations for the Global Data Office leadership.

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What qualifications are required for the Sr. Manager, Strategy & Business Operations job at Visa?

Visa is looking for candidates with strong analytical, strategic, and operational experience. The ideal Sr. Manager, Strategy & Business Operations should possess excellent interpersonal skills to manage relationships across various stakeholders and demonstrate knowledge of capabilities within the payments ecosystem, showcasing the ability to translate these into actionable strategies.

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How does the Sr. Manager, Strategy & Business Operations contribute to data initiatives at Visa?

As the Sr. Manager, Strategy & Business Operations, you'll act as a trusted advisor to the Head of Business Operations, providing expert insight on product and platform initiatives. You’ll help synthesize key information to align the Global Data Office’s operations with organizational strategies, thus paving the way for innovative data initiatives.

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What skills are essential for success in the Sr. Manager, Strategy & Business Operations role at Visa?

Successful candidates for the Sr. Manager, Strategy & Business Operations role at Visa should possess strong leadership, analytical, and collaborative skills. The ability to navigate a matrixed organization and showcase exceptional communication proficiency will be vital in ensuring alignment and support for critical data strategies.

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What is the work environment like for the Sr. Manager, Strategy & Business Operations at Visa?

The Sr. Manager, Strategy & Business Operations at Visa will be working in a hybrid environment. This means flexibility with remote work while also having opportunities to collaborate in the office. This setup encourages a dynamic and engaging work culture where innovation thrives.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe a time when you had to manage multiple key business priorities?

In responding to this question, highlight your ability to prioritize effectively under pressure. Provide a specific example showcasing your organizational skills, your approach to task delegation, and the impact your efforts had on project success.

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How do you foster collaboration among diverse stakeholders?

Discuss your strategies for building strong relationships, such as proactive communication, regular updates, and collaboration tools. Providing examples of how you've resolved misunderstandings or conflicts can demonstrate your conflict-resolution skills.

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What approaches do you use when analyzing operational metrics?

Describe your data analysis process, including tools you use and how you interpret metrics. Emphasize how these insights drive decision-making, enhance efficiency, and contribute to overall business objectives.

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How do you ensure alignment of stakeholders with business objectives?

Talk about your communication style and techniques you use, such as regular check-ins, presentations, and transparent reporting. Explain how you adapt your messaging to resonate with different stakeholder levels to ensure alignment.

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What experience do you have with developing internal communications?

Provide specific examples of communications you’ve created for leadership, focusing on clarity and strategic alignment. Emphasize the value of these communications in setting expectations and fostering transparency within the organization.

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Can you give an example of a successful project you led?

Share a challenging project where you demonstrated strong leadership and strategic thinking. Explain your role, the challenges faced, and the valuable lessons learned that contributed to your professional growth.

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How do you identify opportunities for continuous improvement?

Discuss your methods for gathering feedback and data to assess current processes. Explain how you encourage a culture of innovation by involving team members in brainstorming sessions to enhance efficiency.

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What do you believe is the most critical aspect of the payments ecosystem?

Provide a thoughtful insight into aspects like security, user experience, or technological integration, drawing on your own experiences and understanding of industry trends. This shows your industry awareness and strategic thinking.

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What strategies do you employ to manage and track project milestones?

Share the project management tools and approaches you use for setting milestones, tracking progress, and ensuring accountability among team members. Flexibility and adaptability in managing timelines should also be highlighted.

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Why do you want to work at Visa, specifically in the Sr. Manager, Strategy & Business Operations role?

Craft a passionate response that connects your career goals with Visa’s vision and values. Mention the opportunities for innovation and growth within the Global Data Office, highlighting how your background and ambitions align with the role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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