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Sr. Manager, Strategy & Business Operations - job 4 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

Join Visa as a Sr. Manager, Strategy & Business Operations in Foster City, where your expertise will be pivotal in driving forward the Global Data Office's mission to harness the power of data. At Visa, we're all about unlocking the value available through innovative data use, ensuring we stay at the forefront of industry growth. In this hybrid role, you'll play a crucial part in managing business operations while collaborating with critical internal stakeholders to support the execution of our data strategy. Your responsibility will include consolidating and coordinating business deliverables such as Quarterly Business Reviews and Product Roadmaps. You'll also engage with various organizational levels to forge strong relationships and ensure alignment with our data priorities. This position requires strong analytical, strategic, and collaborative skills, as well as operational experience. If you’re a change-agent passionate about Data & AI innovation, we want you to lead projects, track operational metrics, and contribute to a culture of continuous improvement. Together, we can define Visa's future through effective data practices that serve our consumers, businesses, and communities. Embrace this exciting opportunity today!

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What are the main responsibilities of a Sr. Manager, Strategy & Business Operations at Visa?

As a Sr. Manager, Strategy & Business Operations at Visa, your main responsibilities include facilitating communication across Product and Platform leads, coordinating business deliverables like Quarterly Business Reviews and Product Roadmaps, and acting as a trusted advisor to the Head of Business Operations. You'll also develop internal presentations, monitor key operational metrics, and identify opportunities for continuous improvement within the Global Data Office.

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What qualifications are required for the Sr. Manager, Strategy & Business Operations position at Visa?

To excel as a Sr. Manager, Strategy & Business Operations at Visa, candidates should possess strong analytical skills, strategic thinking, and substantial operational experience. Familiarity with the payments ecosystem and the ability to navigate a matrix organizational structure are also crucial. Leadership and interpersonal skills are essential for managing relationships with a diverse set of internal stakeholders effectively.

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What does a typical day look like for a Sr. Manager, Strategy & Business Operations at Visa?

A typical day for a Sr. Manager, Strategy & Business Operations at Visa includes collaborating with product and technology teams, planning and coordinating business deliverables, and engaging with key stakeholders to ensure alignment with data priorities. Additionally, you'll track operational metrics, lead special projects, and develop communications to convey operational goals, making each day dynamic and impactful.

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How does the Sr. Manager, Strategy & Business Operations contribute to data initiatives at Visa?

The Sr. Manager, Strategy & Business Operations plays a vital role in supporting Visa's data initiatives by providing expert guidance on products and platforms, synthesizing key information for leadership reviews, and fostering collaboration across teams. By managing operational metrics and identifying areas for improvement, you will directly contribute to advancing Visa's mission to responsibly leverage data for business success.

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What growth opportunities are available for a Sr. Manager, Strategy & Business Operations at Visa?

At Visa, a Sr. Manager, Strategy & Business Operations has various growth opportunities, including leadership development programs, exposure to innovative data projects, and chances to influence strategic decisions within the Global Data Office. The role also offers networking opportunities with key product and technology leads, enhancing your career trajectory in the data and technology arena.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe your experience with data strategy and business operations?

In answering this question, highlight specific experiences where you've successfully implemented data strategies that led to measurable business outcomes. Discuss your role in coordinating efforts across teams and how you adapted strategies based on evolving data trends.

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How do you prioritize projects when managing multiple stakeholders?

Discuss your method for assessing project urgency and importance, mentioning tools or frameworks you use to prioritize efforts. Emphasize the importance of communication and how you ensure that stakeholders remain aligned throughout the process.

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What strategies do you use to track operational metrics effectively?

Speak about specific metrics you've monitored in previous roles and the tools you utilized for tracking and reporting. Discuss how you leverage this data for decision-making and to identify areas for improvement in operations.

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How do you approach building relationships with key stakeholders?

Illustrate your approach to relationship-building by sharing examples of how you've engaged different stakeholders, proactively communicated project updates, and addressed concerns. Emphasize your commitment to transparency and collaboration.

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What challenges have you faced in previous operations roles, and how did you overcome them?

Share a specific challenge you encountered, such as resistance to organizational change or misaligned priorities. Explain the steps you took to address it proactively and what the outcome was, showcasing your problem-solving abilities.

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How do you ensure effective communication within cross-functional teams?

Discuss your strategies for fostering effective communication, including regular updates, collaborative tools, and inclusive meetings. Explain how you ensure that everyone is informed and aligned on project goals, minimizing misunderstandings.

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What experience do you have in leading special projects?

Describe a specific project you led, including its objectives, your leadership role, and the steps you took to ensure its success. Highlight any innovative solutions you implemented and the project's overall impact on the business.

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Can you explain the importance of continuous improvement in operational processes?

Articulate the value of continuous improvement by discussing how it leads to increased efficiency, reduced costs, and enhanced service delivery. Share your experience in implementing improvement initiatives and the results you achieved.

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What tools and technologies are you familiar with in relation to business operations?

List the tools and technologies you have used in previous roles, such as project management software, data visualization tools, or CRM systems. Emphasize your ability to quickly adapt to new technologies that support operational efficiency.

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How do you stay updated with industry trends and developments in data management?

Discuss your methods for keeping abreast of industry trends, such as following relevant publications, attending webinars, and participating in industry networks. Highlight your proactive approach to integrating new insights into your work.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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