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Sr. Manager, Strategy & Business Operations - job 10 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

As the Sr. Manager, Strategy & Business Operations at Visa in Foster City, you'll find yourself at the exciting intersection of data innovation and strategic planning. In this role, you will be part of the Global Data Office, where we believe that data is the fuel for our future success. Your mission? To drive critical business priorities and provide invaluable support to our Business Operations team. You'll play a key role in consolidating and coordinating business deliverables, including Quarterly Business Reviews and Product Roadmaps, working closely with a variety of internal stakeholders to ensure seamless execution. This is not just about managing tasks; it's about fostering strong relationships with Product and Platform leads, and acting as a trusted advisor to the Head of Business Operations. Your analytical and strategic acumen will be crucial as you engage with stakeholders at all levels, synthesizing information for GDO leadership and maintaining an eye on operational metrics that boost efficiency. If you're passionate about influencing the future of data and want to work at the forefront of innovation within Visa, this role offers an incredible opportunity to be a change-agent in driving our data-related businesses, all while collaborating with brilliant minds and technologies in the payment ecosystem. Join us in our commitment to responsible data use and help shape the future with us!

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What are the key responsibilities of a Sr. Manager, Strategy & Business Operations at Visa?

The key responsibilities of the Sr. Manager, Strategy & Business Operations at Visa include supporting the Business Operations team by coordinating business deliverables like Quarterly Business Reviews and OKRs, facilitating communication across Product and Platform leads, engaging with key stakeholders, and acting as a trusted advisor to the Head of Business Operations within the Global Data Office.

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What qualifications should a candidate have for the Sr. Manager, Strategy & Business Operations position at Visa?

Candidates for the Sr. Manager, Strategy & Business Operations position at Visa should possess strong analytical and strategic thinking skills, meaningful operational experience, and the ability to collaborate across a matrix organizational structure. Excellent leadership and interpersonal skills are necessary to manage relationships and drive initiatives effectively.

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How does the Sr. Manager, Strategy & Business Operations support Visa's Global Data Office?

The Sr. Manager, Strategy & Business Operations supports Visa's Global Data Office by facilitating effective communication and collaboration, driving execution of business priorities, developing internal presentations for leadership, and leading projects to ensure timely completion, all of which align with Visa's data strategy.

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What personal qualities is Visa looking for in a Sr. Manager, Strategy & Business Operations?

Visa is looking for a Sr. Manager, Strategy & Business Operations who is an enthusiastic leader, a change-agent, and passionate about data innovation. Candidates should demonstrate a commitment to fostering a collaborative work environment while possessing a high level of professionalism.

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What kind of projects will the Sr. Manager, Strategy & Business Operations lead at Visa?

The Sr. Manager, Strategy & Business Operations at Visa will lead various special projects, ensuring their timely and successful completion while identifying opportunities for continuous improvement of practices and operations within the Global Data Office.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe your experience in managing business operations in a data-focused environment?

Be prepared to discuss specific examples of how you've managed operations, including the tools you've used for tracking metrics, collaborative efforts with stakeholders, and how you've contributed to aligning business strategies with data initiatives.

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How do you prioritize tasks when faced with multiple critical business objectives?

Discuss your approach to prioritization, emphasizing your analytical skills and ability to assess impact. Give concrete examples of how you've successfully managed priorities in past roles while aligning with broader business goals.

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What strategies do you use to develop strong relationships with stakeholders?

Share specific tactics you've used to cultivate relationships, such as regular check-ins, transparent communication, and active listening. Highlight instances where strong relationships directly contributed to project success.

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How do you ensure effective communication within a diverse team?

Explain your methods for facilitating communication, such as utilizing collaboration tools, holding regular meetings, and encouraging open dialogue. Provide examples of how these practices have improved team dynamics and project outcomes.

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Can you discuss a time when you identified a process improvement?

Describe a specific process you identified for improvement, the steps you took to implement changes, and the outcomes. Emphasize your ability to foster a culture of continuous improvement within a team.

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What is your experience with data-driven decision-making?

Discuss your familiarity with data analysis tools and methodologies. Share examples of how data has influenced decision-making in your previous roles, particularly relevant to strategy and business operations.

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How do you handle conflicts or disagreements within a team?

Talk about your conflict resolution techniques, such as mediation, finding common ground, and fostering a solution-oriented mindset. Provide an example where your approach led to a positive resolution.

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What do you see as the biggest challenge in business operations for data initiatives?

Share your insights on common challenges such as data privacy concerns, aligning cross-departmental goals, and managing stakeholder expectations. Discuss how you would approach these challenges in the context of the Sr. Manager role.

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How have you utilized technology to enhance business operations?

Provide examples of technological tools or platforms you've used to streamline operations, improve reporting, or enhance collaboration. Explain how these technologies contributed to better outcomes for your projects.

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Why do you want to work for Visa's Global Data Office?

Articulate your enthusiasm for Visa's mission to leverage data responsibly and your desire to be part of a forward-thinking team. Share specific aspects of Visa's data strategy that resonate with you personally and professionally.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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