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Sr. Product Manager, Fraud and Risk Solutions - job 7 of 21

Visa’s Acceptance Risk Solutions product management team is seeking a Sr. Product Manager who is creative, energetic, and a skilled problem-solver with strong analytical and communication abilities. This role involves managing the day-to-day operations and execution of merchant-facing fraud and risk solutions with an emphasis on client implementations. The ideal candidate will excel in detailed client interactions, data analysis, and ensuring that products and solutions meet client needs and expectations.

The Sr. Product Manager will:

  • Analysis Findings: Perform data and process analysis to identify product performance, perception, and market impact. Summarize findings into key concepts and communicate effectively.
  • Voice Of The Customer: Manage opportunities for clients to influence product development and receive voice of the customer. Lead live and written sessions with clients to understand product performance and client needs.
  • Case Studies: Highlight successful implementations and incremental benefits of risk solutions.
  • Documentation: Gain a deep understanding of client needs and actions, creating product documentation that ensures the highest rate of client success and satisfaction.
  • Evangelism: Vocally educate stakeholders and promote risk solutions internally to ensure widespread adoption and support.
  • Client Counseling: Develop and provide detailed client counseling documents to assist clients in understanding and utilizing product features effectively.
  • Implementation Guides: Create comprehensive implementation guides to facilitate smooth and efficient client onboarding and product execution.

Essential Functions

  • Excellent communication and presentation abilities
  • Capable of quickly comprehending complex concepts and translating them into simple summaries
  • Can manage multiple projects simultaneously

This client-facing product management position requires a balance of strong analytical skills and excellent communication abilities. The ideal candidate for this role is energetic and quick-thinking with a knack for strategic creativity. The Sr. Product Manager will play a crucial role in ensuring that Visa's risk solutions meet client needs and expectations through effective product execution and continuous improvement. Their outgoing personality and clever problem-solving abilities provide them with the ability to provide guidance and advocate for effective product implementations and usage. 

Above all, this role is a champion for Visa’s risk products and their usage in current and future opportunities. This position may require occasional travel to client sites, industry events, and Visa locations around the globe.

    This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

    Average salary estimate

    $135000 / YEARLY (est.)
    min
    max
    $120000K
    $150000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Sr. Product Manager, Fraud and Risk Solutions, Visa

    If you're looking to take your career to the next level, consider joining Visa as a Sr. Product Manager for Fraud and Risk Solutions in Austin! In this exciting role, you'll be at the heart of our Acceptance Risk Solutions product management team, where creativity and problem-solving meet. You'll take charge of the day-to-day operations and execution of our merchant-facing fraud and risk solutions, ensuring that they meet our clients' needs and exceed expectations. You'll dive deep into data analysis and client interactions, summarizing your findings to help shape product development. Plus, your ability to communicate effectively will play a key role in engaging with clients, gathering their feedback, and turning it into actionable insights. You'll create comprehensive implementation guides and documentation, making sure our clients have everything they need for successful product usage. This isn't just a job; it's an opportunity to be a champion for Visa's risk products, promoting their benefits internally and leading towards future opportunities. With occasional travel and a hybrid work model, you'll have the flexibility to create a work-life balance that suits you while still making a significant impact in the industry. So, if you're energetic, quick-thinking, and ready to influence how Visa’s solutions evolve, we can’t wait to see what you can bring to our team!

    Frequently Asked Questions (FAQs) for Sr. Product Manager, Fraud and Risk Solutions Role at Visa
    What are the main responsibilities of a Sr. Product Manager in Fraud and Risk Solutions at Visa?

    The Sr. Product Manager for Fraud and Risk Solutions at Visa will oversee operations and execution of merchant-facing solutions. Key responsibilities include data analysis, client interactions, leading sessions to gather feedback, creating documentation for successful implementations, and promoting risk solutions internally. This position involves balancing analytical skills with excellent communication.

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    What qualifications are needed for the Sr. Product Manager position at Visa?

    To qualify for the Sr. Product Manager position in Fraud and Risk Solutions at Visa, candidates should have strong analytical and communication skills, experience in product management, and a proven ability to manage multiple projects simultaneously. A background in fraud and risk management or related fields would be a significant asset.

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    How does the Sr. Product Manager role contribute to client success in Visa’s Fraud and Risk Solutions?

    The Sr. Product Manager plays a crucial role in ensuring client success by deeply understanding client needs and developing effective product documentation and client counseling documents. They facilitate communication, provide implementation guides, and leverage client feedback to influence product enhancements, ensuring that Visa’s solutions align with client expectations.

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    Is there a travel requirement for the Sr. Product Manager position at Visa?

    Yes, the Sr. Product Manager position at Visa may require occasional travel to client sites, industry events, and Visa locations across the globe. This travel aspect allows for in-depth client engagement and the opportunity to promote and educate on Visa's risk solutions directly.

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    What kind of working environment can a Sr. Product Manager expect at Visa?

    The working environment for the Sr. Product Manager role at Visa is hybrid, allowing flexibility between remote work and office attendance. Employees are generally expected to be in the office 2-3 days a week, making it a perfect balance for those looking to enjoy the benefits of both environments while contributing significantly to the team's success.

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    Common Interview Questions for Sr. Product Manager, Fraud and Risk Solutions
    Can you describe your experience with data analysis as a Sr. Product Manager?

    In your response, highlight any specific tools you've used and methodologies you've applied for analyzing data to assess product performance and market impact. Discuss how you've interpreted complex data sets to inform decision-making and influence product development.

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    How do you gather and incorporate client feedback into product management?

    Share specific strategies you've employed to collect client feedback, such as live sessions or surveys. Provide examples of how client input has led to product enhancements or changes, emphasizing your ability to adapt to their needs.

    Join Rise to see the full answer
    Describe a time you had to manage multiple projects simultaneously.

    Discuss your organizational strategies, such as prioritization methods and tools you use to keep track of progress. Illustrate with an example that showcases your ability to deliver quality results under pressure.

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    What methods do you use to ensure successful client onboarding?

    Explain your approach to creating comprehensive implementation guides and documentation. Share any techniques you've found effective in simplifying processes and enhancing user experience for clients during onboarding.

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    How have you promoted a product internally within your organization?

    Provide an example where you successfully advocated for a product's benefits among stakeholders. Discuss your strategies for communication and how you ensured widespread support and adoption.

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    What challenges have you faced in product management, and how did you overcome them?

    Discuss a specific challenge related to product implementation or client engagement. Focus on your problem-solving approach, the actions you took, and the outcome, demonstrating resilience and innovation.

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    Can you provide an example of a successful product implementation you led?

    Describe a specific product implementation project you managed, detailing the steps you took, the challenges you faced, and the results achieved. Highlight any metrics or feedback that indicate success.

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    What is your approach to documentation for product features and updates?

    Discuss your method for creating user-friendly documentation that clearly communicates product features and updates. Highlight your focus on ensuring that materials are accessible for clients and foster better understanding.

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    How do you stay up-to-date with trends in fraud and risk management?

    Share your strategies for continuing education, such as attending industry events, participating in professional networks, or consuming relevant literature. Illustrate how this knowledge influences your work as a Sr. Product Manager.

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    What do you believe is the most important trait for a successful Sr. Product Manager?

    Articulate your thoughts on essential qualities, such as strong communication skills, analytical ability, or adaptability. Make sure to connect your traits to how they align with Visa’s needs for the Fraud and Risk Solutions role.

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    Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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    Full-time, hybrid
    DATE POSTED
    April 3, 2025

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