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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Staff Software Engineer, Visa

Visa is on the lookout for a passionate Staff Software Engineer to join our amazing Post-Purchase Solutions platform right here in Austin. In this role, you’ll be at the forefront of developing innovative solutions that help merchants proactively tackle and resolve disputes, making their transaction management systems more efficient than ever. Your main responsibility will be to design robust software that not only prevents disputes but also swiftly resolves them while empowering merchants to defend against chargebacks effectively. You’ll find yourself engaging with cutting-edge AI/ML technologies, working on predictive insights, and crafting recommendation systems to guide our merchants in making smarter decisions. Each day will be filled with exciting challenges as you collaborate with talented cross-functional teams, including product managers, data scientists, and fellow engineers, pushing our platform to new heights. And don’t worry, if you love the Agile methodology, you’ll feel right at home with our Scrum framework and two-week sprints. As this is a hybrid position, you’ll enjoy the flexibility of splitting your time between office and remote work – with just 2-3 days required in the office each week. It’s an incredible opportunity to contribute to a high-impact, dynamic team at a leading company. Come be a part of something special at Visa!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the key responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you’ll dive into platform development, building scalable software for the Post-Purchase Solutions platform. Your role includes creating innovative solutions for dispute management, contributing to AI/ML integration, and collaborating with cross-functional teams to enhance product offerings and support robust transaction management systems.