Staff SW Test Engineer - job 6 of 25

As a Staff SW Test Engineer at CyberSource Corporation, you will take on a variety of key responsibilities. Among these, you'll design and implement innovative automation frameworks and automated tests in Java, utilizing tools like Selenium. Additionally, you’ll create and run tests that ensure software quality, while collaborating with cross-functional teams to understand requirements for successful testing in live environments. Reporting defects and managing their resolution with the development team is also a crucial part of your role, alongside mentoring junior engineers to help them grow in their careers.

To qualify for the Staff SW Test Engineer position at CyberSource Corporation, candidates should typically have a strong background in software engineering, with expertise in automated testing and frameworks. Experience with Java and testing tools like Selenium is essential. A degree in Computer Science or related field is often preferred, alongside a solid understanding of software development lifecycle and quality assurance processes. Mentoring skills are a plus, as you'll be guiding junior engineers in the team.

Collaboration is at the heart of the Staff SW Test Engineer position at CyberSource Corporation. In this role, you will work closely with cross-functional teams including Product Development to align on testing needs and requirements. This collaborative effort ensures that testing is executed effectively in a live environment, leading to better defect management and process improvements. Good communication and teamwork are key to the success of quality assurance initiatives within the company.

At CyberSource Corporation, a Staff SW Test Engineer has ample opportunities for career growth. You’ll not only refine your technical skills through hands-on challenges but will also gain leadership experience by mentoring junior engineers. CyberSource fosters an environment of continuous learning, allowing you to stay current with industry trends and technologies, paving the way for advancements within the organization as you deepen your expertise in software testing.

The work environment for a Staff SW Test Engineer at CyberSource Corporation in Austin is dynamic and collaborative. The office encourages innovation and open communication, fostering a culture where everyone’s ideas are welcomed. The company also supports work-life balance, with options for partial telecommuting, helping you to thrive personally and professionally while contributing to impactful software quality initiatives.

In your response, highlight specific frameworks you’ve worked with and how they contributed to improving efficiency and reliability in software testing. Discuss the advantages of automation in catching defects early, user experience, and how it complements manual testing efforts.

Discuss how you assess risks and impacts when prioritizing test cases. Describe methods you use to evaluate which functionalities are most critical and back them with your experience in ensuring that core features remain stable during rapid development cycles.

Share techniques you’ve adopted, such as holding regular one-on-one sessions, encouraging a collaborative coding environment, and fostering an open dialogue where junior engineers feel comfortable asking questions and learning from their mistakes.

Outline the specifics of the bug, your investigative process, and the tools you used to trace the issue. Explain how your methodology culminated in a successful resolution while emphasizing the importance of thorough documentation and communication with the team.

Illustrate your commitment to professional development by discussing resources such as online courses, industry conferences, and community forums, and how sharing knowledge with peers contributes to your continuous learning.

Discuss your approach to conflict resolution, focusing on the importance of clear communication, active listening, and finding common ground. Share specific examples where you successfully navigated conflicts to achieve project goals.

Express your view that a Staff SW Test Engineer is crucial in ensuring quality from the outset, advocating for early testing and quality practices. Explain how this reduces overall costs and improves team morale by minimizing the backlog of defects.

Provide a detailed breakdown of your process, from understanding requirements, designing the test framework, coding the tests, to executing and troubleshooting them. Emphasize the importance of documentation and collaboration at every stage.

Discuss the common challenges such as tool selection, maintaining test scripts, and dealing with frequent application changes. Explain how you address these challenges through robust framework design and continuous improvement practices.

Share specific metrics you’ve used to evaluate testing success, such as defect density, test coverage, and customer satisfaction, along with a discussion on how these metrics guide data-driven decisions for future testing initiatives.