Staff Systems Engineer - Splunk Administrator - PRE - job 5 of 22

As a Staff Systems Engineer - Splunk Administrator at Visa, your key responsibilities include owning the solutions for our Logging Platform, ensuring availability, performance, security, and reliability are paramount. You will collaborate with product development teams and other segments of the Operations & Infrastructure organization to deliver innovative observability solutions. Additionally, you will be tasked with driving continuous improvements in processes, technology, tools, and automation to meet the growing demands of our customers.

To qualify for the Staff Systems Engineer - Splunk Administrator role at Visa, candidates should have extensive experience in systems engineering, particularly with Splunk or similar observability tools. Strong technical leadership and problem-solving skills are crucial, along with proficiency in coding, testing, and debugging. Familiarity with Agile methodologies is also beneficial, as you'll be working as a part of Agile Scrum teams in a fast-paced environment focused on innovative solutions.

Yes, the Staff Systems Engineer - Splunk Administrator role at Visa is a hybrid position. Employees are expected to work from the office 2-3 days a week, depending on business needs and set by leadership. This hybrid setup allows for a balance between remote work flexibility and essential in-office collaboration.

Success in the Staff Systems Engineer - Splunk Administrator role at Visa hinges on strong technical skills, particularly in system engineering and the use of observability platforms like Splunk. Additionally, candidates should exhibit excellent problem-solving abilities, effective coding, testing, and debugging skills, as well as the capability to foster continuous improvement in technology and processes within a collaborative Agile environment.

Visa fosters innovation in the Staff Systems Engineer - Splunk Administrator role by encouraging team members to embrace complex challenges on a global scale. The emphasis is on total ownership of the solutions provided, promoting continuous improvements in technology, automation, and processes. Working in a collaborative Agile Scrum team allows for an innovative and iterative approach to problem-solving and engineering.

In your response, share a specific instance where you tackled a complex technical issue. Highlight your problem-solving process, the tools used, and the outcome to illustrate your technical capabilities and your approach to resolving challenges in the role of a Staff Systems Engineer - Splunk Administrator.

Discuss your familiarity with Splunk, how you’ve implemented it in past projects, and how it’s helped improve observability or performance for those systems. Be sure to mention specific examples and any metrics that demonstrate your success.

Demonstrate your organizational skills by outlining your method for prioritizing tasks, such as utilizing frameworks like the Eisenhower Matrix or Agile methodologies. Provide a real-world example where your prioritization led to successful project outcomes.

Talk about your dedication to continuous improvement by describing techniques you’ve applied to processes or technologies, such as gathering feedback, analyzing performance metrics, or conducting retrospectives within Agile teams. Relate it back to how this role at Visa utilizes these concepts.

Highlight a team project that details your role, contributions, and the overall team dynamics. Focus on communication, collaboration, and how you navigated any challenges as a cohesive unit, showcasing your readiness for Agile Scrum teams.

Discuss best practices you've implemented or followed to prioritize security and reliability in systems you've engineered. Mention any specific frameworks or tools you’ve used to conduct assessments or improvements in this area.

Provide a list of coding languages you are skilled in and explain how you've used them for automation, system improvements, or feature development in your roles as a systems engineer, emphasizing your coding proficiency that aligns with the Staff Systems Engineer - Splunk Administrator position.

Explain your background with Agile methodologies, including specific frameworks you have used (e.g., Scrum, Kanban) and how you've contributed to team functions, planning sessions, or retrospectives, demonstrating your collaborative mindset.

Share your methods for staying current in the industry, such as following thought leaders, attending conferences, participating in forums, or engaging in relevant online courses. This shows your commitment to professional development as a Staff Systems Engineer - Splunk Administrator.

Your answer should reflect your passion for innovating in a technology-focused environment like Visa and how the role aligns with your skills and career aspirations. Highlight the qualities of Visa that appeal to you, such as its commitment to reliability and innovation.