Technical Program Manager - job 18 of 22

As a Technical Program Manager at Visa U.S.A. Inc, you will be responsible for leading large-scale technology initiatives, managing program risks and issues, and coordinating with various stakeholders to ensure successful program execution. Your duties will also include tracking budgets and schedules, providing overall management and guidance to project leads, and supporting strategic initiatives for global expansion and workforce transformation.

To qualify for the Technical Program Manager position at Visa U.S.A. Inc, candidates must possess either a Bachelor’s degree in Computer Science, Computer Engineering, or a related field, along with 5 years of progressive experience in a technology-related role, or a Master’s degree in the same fields with 2 years of relevant experience. Strong communication and leadership skills are essential for success in this position.

The Technical Program Manager plays a crucial role in driving Visa U.S.A. Inc's strategic initiatives by overseeing cross-functional projects and ensuring they align with the company’s goals for global expansion and M&A integration. By managing resources and coordinating efforts among teams, you will help facilitate smooth project execution and drive innovation within the organization.

Yes, the Technical Program Manager position at Visa U.S.A. Inc may allow for partial telecommuting. This flexibility helps in maintaining a healthy work-life balance while contributing effectively to critical technology initiatives within the team.

Key skills for a Technical Program Manager at Visa U.S.A. Inc include project management, stakeholder communication, risk management, and strategic planning. Additionally, strong analytical skills and the ability to work collaboratively with cross-functional teams are crucial in ensuring successful project outcomes.

When answering this question, highlight specific projects you’ve managed, focusing on the scale, complexity, and your particular contributions. Discuss the methodologies you used and how you handled risks and issues throughout the project lifecycle.

You should demonstrate your understanding of project management tools and techniques. Talk about using methodologies like Agile or Scrum, and provide examples of how you’ve prioritized tasks based on project objectives and stakeholder needs.

Discuss your approach to conflict resolution, emphasizing communication, mediation, and collaborative problem-solving. Use an example from past experiences where you successfully resolved a conflict to help achieve project goals.

Explain different communication strategies you employ, such as weekly update meetings, using project management tools for transparency, and how you tailor communication styles based on the stakeholder's preferences and technical knowledge.

Use the STAR method to structure your answer: describe the Situation, Task, Action, and Result. Highlight the risk, your assessment, how you mitigated it, and the outcome of your actions.

Mention specific tools you’re familiar with, like Microsoft Project, Jira, or Asana, and explain how you use them for budgeting and forecasting, giving examples of how these tools improved your project outcomes.

Discuss your methods for keeping teams aligned, such as regularly scheduled check-ins, using collaboration tools, and setting clear expectations from the beginning. Highlight how you adjust to keep everyone on track.

Focus on the importance of skill sets, experience levels, and team dynamics. Provide an example of how you assembled a team for a specific project and how those considerations contributed to the project's success.

Share a specific example where your input during project updates shaped team or executive decisions. Emphasize your preparation and how you presented data and insights effectively to influence the outcome.

Express enthusiasm for Visa U.S.A. Inc's mission and values. Discuss how your personal values align with their objectives, and showcase your passion for technology and project management, emphasizing how you want to contribute to their innovative initiatives.