Technical Program Manager - Cybersecurity - job 13 of 20

As a Technical Program Manager at Visa, your primary responsibilities include overseeing the end-to-end planning and implementation of complex cybersecurity projects. You'll lead cross-functional teams, navigate Visa's organizational structure to identify stakeholders, and ensure compliance with the Visa Project Management Methodology. Your role also involves proactive risk management, maintaining financial records, and facilitating the Cybersecurity Front door intake process for project requests.

To thrive as a Technical Program Manager in Cybersecurity at Visa, candidates typically should possess a relevant degree along with extensive experience in project management, preferably in technology or cybersecurity. Demonstrated ability in leading cross-functional teams, excellent problem-solving skills, and familiarity with project management methodologies are also key qualifications for this role.

In the hybrid Technical Program Manager role at Visa, employees can alternate between working from home and being in the office. The expectation is to work from the office 2-3 set days each week, based on business needs. This flexibility encourages a balanced work environment while still fostering collaboration among team members.

Essential skills for a Technical Program Manager in Cybersecurity at Visa include strong leadership capabilities, exceptional communication skills, project management expertise, and a solid understanding of cybersecurity principles. You should also have the ability to work independently, manage time effectively, and be comfortable using problem-solving techniques to navigate complexities.

The project lifecycle for a Technical Program Manager at Visa typically includes initial project planning, assembling high-performance teams, executing the project while tracking risks and issues, and concluding with a thorough evaluation of results against set objectives. Throughout this lifecycle, maintaining communication with stakeholders is key to a project's success.

When answering this question, highlight specific projects where you led diverse teams toward a common goal. Discuss the challenges faced, how you managed communication and collaboration, and the outcomes achieved. Be sure to detail any tools or strategies you used to keep the project on track.

To effectively discuss your prioritization strategies, provide a framework you prefer, such as the MoSCoW method or Eisenhower matrix. Explain how you assess risks and stakeholder impact, adjusting priorities dynamically to ensure project goals are met.

Your answer should reflect a proactive approach. Talk about identifying stakeholders early, regularly updating them on project progress, and how you handle conflicting interests. Show examples from your past experience to illustrate your skills.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Describe the situation, outline your responsibilities, explain the action you took to solve the problem, and share the positive outcome that resulted.

Discuss your familiarity with Visa's project management methodologies, how you've implemented them in past roles, and your commitment to training team members on these processes to maintain compliance and effectiveness.

Mention popular tools like Jira, Asana, or Microsoft Project, emphasizing your expertise with them. Describe how these tools aid in planning, tracking progress, and facilitating team collaboration.

Share your systematic approach to risk management, including identification, assessment, and mitigation strategies. It’s beneficial to provide examples of how you've successfully navigated risks in previous projects.

Emphasize your skills in financial planning and monitoring project budgets. Talk about how you've managed financial records and decision-making to keep projects within budget constraints.

Convey your passion for cybersecurity and how it drives your work. Speak to your desire to protect organizations and individuals from cyber threats while enabling successful project outcomes.

Address your techniques for balancing speed and quality in project execution. Discuss the importance of clear communication, regular check-ins, and ensuring your team has the resources they need to deliver high-quality work on time.